CSA sends letter thanking me for requesting review, and threatening bailiffs

November 22, 2011

These cowboys..

My ex partner and I split over 10 years ago after she basically found someone else. I left the house and everything in it barr, my clother. Then she asked me for some money but I wasnt settled in work and didnt have anywhere to live so I had to say I couldnt. Then I got a job and the CSA got involved taking £50 a week directly out of my wages (200pm) then I got evicgted because I couldnt pay rent. Then I lost my job due to redundancy.. so I was back on my mothers sofa with no job and no money.. I’d just like to state that all the time I had contact with my children and tried to see then when I had a little bit of money Read more

CSA staff member was making it up as he went along

November 22, 2011

My ex partner and I split in 2007 we have a 5 year old son. I’m only allowed to see him once every 2 weeks for 5 hours.

CSA make me pay £400pm, I tried to work more overtime to get the money together to take my ex to court to seek more access, over night stays etc…

The more money I earnt the more CSA took off of me. I don’t begrudge paying for my son at all but I find it difficult to understand why I pay more than others and also why others get off Scott free and don’t pay a penny.

Recebtly I decided to change jobs but this meant that I would have a period of a few weeks without any money coming in.

I contacted the CSA to let them know my change in circumstances. At the time I was told by a nice bloke that he would set a nil rate for Read more

Millionaire ex threatened me and children with a gun

November 21, 2011

Please I need some advice, my daughters are now grown up i am in very poor health with cancer. I have never had a penny of maintenance the CSA told me not to carry on with my claim as my ex although a ‘respectable’ chartered architect suffers from morbid jealously he was very violent towards me and they persuaded me not to proceed. He is a millionaire and lives that lifestyle ,very clever Read more

I have no rights in this country and ex receives all of my child benefit

November 21, 2011

During more than 12 years of marriage i have suffered domestic violence, economic blackmail and documents of immigration status. We have 4 kids. twins children aged 14 years, 11 year-old girl and a girl of 6 years.they always live with me. in November 2010 occurred the last domestic violence … my former parner was sentenced by a month. We have received no economic aid, nor benefit.i have made a request to receive the child beneffit to my name, it’s been more than 4 months and investigations continue. because my ex partner was recieved the child beneffit.

I work 40 hours a week from 7 am to 3 pm. I have many expenses and debts, having no status in this country can not receive benefits, even I am still waiting for my passport. I’ve done my own application on migration in order to apply for a place to live with my children, the House where I live with my children this in the name of my ex-husband, and according to the law have no rights over it, and nor can I apply for housing because I have no visa or a status in this country. my four children were born in this country, the twins have British citizenship, my daughters and I are waiting for response from migration.

I came in this country in August 1995 and I was always dependent on my ex-husband who did nothing to help me with my status in this country, I had a visa for 3 years and with which i was able to get the work where i still work sibnce 2007 I paid taxes and i can’t do any application to ask for financial aid o child tax credit.

I have had to pay my lawyer money to help me resolve my immigration status, I have consulted with all the insitutciones for help, but the answer is the same I have no rights because I don’t have my passport. It is very unfair that my former Read more

CSA forces me and my family into poverty

November 20, 2011

I’m in the army and just been posted overseas with my wife and new baby. I have been paying maintenance to the CSA for my son who lives with my ex. The amount I payed was reasonable 270pcm take home salary of around 1200 now because I live abroad through no choice of my own army comes first, I am now been forced to pay 650 for one child.

The csa say this is because I have to pay for not been there ie have him on a regular basis. My job is been used as an easy target as they take the money straight from my wage before I even see it makes me angry.

I get a little extra pay out here but that is because the cost of living here is different to the Uk this is an added payment to my salary.

Now I am struggling and the only people that suffer is my new born baby and my son as now I have no spare income to see him the CSA are T**ts. Is there a different body that could help in my case that is not the csa as appeals process is like shouting at a brick wall laughing at you.

CSA demand arrears that I do not owe

November 20, 2011

Many years ago, I had a dispute of around £600 that the CSA saw as arrears, although as far as I was concerned it was in dispute. Then over 2 years ago, I was told that my ex didnt want it and I had no need to pay it. I then thought that the case had been closed. Imagine my disbelief, 2 years later when they contact me chasing it again, because (according to them) my ex has “changed her mind”.

I have written to them, explaining the reasons for my dispute, and have not had any answer from them whatsoever. I telephoned them today to see what was going on, and was told that although they have not yet looked at my letter, they are making arrangements to have it stopped from my earnings.

How can they do this when they have not even looked at the reason for my dispute? To say I am seething is somewhat of an understatement.

Ex refuses to pay the CSA

November 19, 2011

I left my husband 11 years ago with our daughter and since then he has only payed arrears of 40.00 per month he has a sports car another car an appartment.

And every year has a few foreign holidays then on the 3rd of October the csa sent me a letter saying he has to pay 89.56 per week for his daughter plus arrears, when i phoned to see when i was recieving a payment they said hes refusing to pay so we have handed it over to a debt collector so hes got of with paying 40.00 per month no where in the Read more

Can I stop my ex taking my son away at Christmas?

November 19, 2011

Myself and my now ex-partner split up 4 months ago 2 months after our son was born. She and my son were living in my house and decided to leave me. This was the right decision for both me and her but since we have split my ex has made it increasingly more difficult for me to see my son. Just constantly moving dates and cancelling pre-organised times which I was Read more

Prevented from seeing my son by ex

November 18, 2011

I have an 11 year old son who is Diabetic with my ex wife. We split up when he was 7, due to her having an affair with a close mate of mine. Im in the Armed Forces so she left me to go back home which is always 180+ miles away. Since then I have tried to see my son as often as possible, forking out for the travel costs, phoning him 2-3 times a week, taking great pride in trying to be the best father possible.

I have never hurt him or her yet she is still being awkward as possible. After spending a huge amount on divorcing her, she has since got my son to Read more

I work for CSA and hate it

November 18, 2011

I have been reading the stories on here and can only sympathise with people, being a single parent myself. I am currently employed with the CSA and the ‘organisation’ is a complete shambles. I am currently trying to get out and find a new job. There are far too many cases for staff to keep track of and the training given is completely irrelevant to the job itself. After coming out of training many staff are then left to their own devices with little support it’s no wonder there are so many mistakes. People are answering calls not knowing what they are talking about and no one to guide them. Attitudes towards dealing with cases is a disgrace, when asked how can one individual manage a caseload of over 100 the advice given was deal with whoever persistently calls and gives you hassle.

The attitude of some higher up staff is shocking. I have had people in tears on the phone and feel completely helpless. Parents with care have missed out on payments due to it taking so long to progress a case that by the time staff are able to get round to it, the non resident parent is no longer employed resulting in the whole process to start again. I have also witnessed Non resident parents being charged arrears that were not actually correct.

I have tried my best to help as many people as I can but the regulations and restrictions make it practically impossible, I can no longer handle the pressure and have raised all my concerns with higher levels of staff only to be shot down in flames.

Therefore I am looking to leave as soon as I can.

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