News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

Will receiving child maintenance affect tax credits?

My step daughter is currently living with my husband and I. She is 39 and has two girls aged 2 and 4. She is working full time. Her husband is currently in Scotland. They separated last autumn. My step daughter tells me that if she seeks maintenance from the father she will be deducted by that amount from her benefit which I think is some form of tax credits. Is this correct. If it is and the father doesn’t contribute then the tax payer is paying instead. She says that currently she gets 85 percent towards child care which will be affected if she seeks maintenance from the father.

Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had Read more »

Complaints

CSA: men-hating feminists!

Having spent over £12,000 to actually see my kids, the mother of the children then went running to the CSA to see how much more money coud be extracted from me, even though she said she wouldn’t..

The CSA have been persuing me for years now, even with threats of prison, they put a charging order on a property I was investing in for the kids and even stole over £8000 from a bank account and are still persuing me,even though the kids are looked after financially by me and want for nothing.

The property I had the charging order slapped on was an investment for the girls but even so, I stopped paying the mortgage as I thought this was a massive injustice. When you speak to anyone of the arseholes that work for the CSA, it soon becomes pretty clear that they are not at all interested in the children, just money, pretty much like the mother of my kids.

As with every institution in this country, men are seen as the lowest of the low and consequently are treateed with absolute contempt.Facts and the well being of the children are irrelivant where the CSA is concerned, just as with most of the claimants.

I would like someone in government to do a study to find out how much the CSA has actually cost the tax system in this country, because I know of people who are prepared to sacrifice their jobs and careers just to escape the clutches of the CSA and its grasping ways.

The CSA should be disbanded immediately as all it does is ruin lives and relationships and I dare say with some conviction, costs the country as a whole millions in the tax take.


CSA posts bank details to wrong person


CSA cuts me off


CSA admits a mistake


CSA exposed on BBC Watchdog 2008



CSA Complaints

CSA: men-hating feminists!

Having spent over £12,000 to actually see my kids, the mother of the children then went running to the CSA to see how much more money coud be extracted from me, even though she said she wouldn’t..

The CSA have been persuing me for years now, even with threats of prison, they put a charging order on a property I was investing in for the kids and even stole over £8000 from a bank account and are still persuing me,even though the kids are looked after financially by me and want for nothing.

The property I had the charging order slapped on was an investment for the girls but even so, I stopped paying the mortgage as I thought this was a massive injustice. When you speak to anyone of the arseholes that work for the CSA, it soon becomes pretty clear that they are not at all interested in the children, just money, pretty much like the mother of my kids.

As with every institution in this country, men are seen as the lowest of the low and consequently are treateed with absolute contempt.Facts and the well being of the children are irrelivant where the CSA is concerned, just as with most of the claimants.

I would like someone in government to do a study to find out how much the CSA has actually cost the tax system in this country, because I know of people who are prepared to sacrifice their jobs and careers just to escape the clutches of the CSA and its grasping ways.

The CSA should be disbanded immediately as all it does is ruin lives and relationships and I dare say with some conviction, costs the country as a whole millions in the tax take.

May 4, 2021 | Leave a Comment

High CSA payments mean I might have to quit work!

I split with my wife jan 2020, first 4 months I gave her 180 for my 2 sons. Then lockdown happened and I was furlonged and also lost my shift allowance in work.

We were on speaking terms then and because I took them out everyday and treated them she agreed that was fine as she didn’t need it as her social life was zero. I then lost my job then got another one as a keyworker. I immediately got my own little place for me and my 2 sons. I work everyday Monday to Friday then I have the boys Fri, Sat and Sunday night. I clothe, Feed them and make sure they have the usual things. The ex has never asked for money and we have always said if the enevitable split did happen we woukdnt go down this route.

She has a new bloke how is moving in with her after 6 months so she will loose her universal credit.

Seems like I’m the cash cow.

She has them the 4 nights during the week. I cant as I work shifts and it woukd mean them being on their own which I woukd never do.

And she has everyweekend free to do whatever. She never calls or text the boys. Out of sight out of mind.

So I’ve been hit by the csa for just over 500 per month. I earn 1600 a month. After my rent, car (which I need to get to work) bills, petrol, food cloths im just about getting by without this CSA payment.

Do they listen though? No.

Its no wonder there is so much mental issues and suicides.

I have to probably quit work as its just not possible to pay.

It all seems unfair and it seems there’s no help whichever way you turn.

April 16, 2021 | 1 Comment

CSA lying to my face!

So until October 2020 I lived away from my son I still saw him whenever I could, weekends, school holidays etc. We had an agreement in place that I’d pay £125pm which I know wasn’t a lot and that’s why I asked more than once if she wanted more to which she declined.

After the 2nd lockdown I moved back to my home town to be closer to my son and since then I have had 50/50 care of him. School uniform has always been split 50/50 and the day to day care is also split 50/50 so when I mentioned about possibly stopping the monthly payments she immediately opened a claim with the CSA.

I’ve had several phone calls with them stating the arrangements of care of my son and each time they have agreed that I shouldn’t have to pay anything. Then at the end of March I received 3 letters the first dated the 26th stating I was to pay £45pw then 31st I received 2 more one saying I was required to pay £54pw and the second letter was a DEO saying they have asked my employer to deduct £350 a month, which doesn’t even add up.

I feel like I’m being lied to my face when speaking to these people and discriminated against for being the father.

April 15, 2021 | Leave a Comment

CSA calculated my income wrong and rejected my appeal!

My ex recieved the live with order for our two children G13&b9… I became unwell in 2017 and until that point I was the sole care and financial bread winner looking after my children and working full time as a nurse. The lack of support myself and my children received from my ex, their father caused me to have a breakdown. He wouldn’t contact for days and would only have them over night every couple of weeks, in addition to this he was often late or “forgot” about the child maintenance I asked their father to step in and take over for my childrens sake and so that I could recover. He refused to let me see them while I was poorly and fed lies to anyone who would listen, this prolonged my poor mental health and took longer for me to recover. While I was poorly my ex seized the opportunity to start his new life with his new partner. Many, many hours of court battles later and much financial ruin he received the live with order and I was given contact arrangement, every other weekend, fri-mon overnight in the week wed-thur and we split all of the half term somewhat equally, I get more time in the term and don’t lose my weekends in his terms. It averages out about170 nights per year.

During the start of covid, I worked in the hospital in ED. My ex stopped contact between myself and my children because of my job. He, my children and his partner were not clinically vulnerable or at risk, thus I did not have contact with my children for 111 days during first lockdown and even when lockdown ended. He made me have to take him to court so a judge would tell him he breached the court order and was in the wrong. Again he told lies about me and I was subjected to alcohol testing at a cost that needless to say I passed! In the time I wasn’t seeing my children I occupied my self by working hours at the hospital during the pandemic. It was tough but I was either to sink or swim. As a consequence I was earning more money. I get paid £13.79 per hour and an insentive of £75 to pick up shifts working in the front line in the emergency department.

My ex informed the CSA that my income had changed and I was no longer having our children (no fault or wish of my own) The then calculated an annual review, which I disagreed with. It went from £23 per week for 2 children to £88 per week for each child. When I challenged it they performed another annual review, for the weeks I had been earning extra during the pandemic. They calculated that I earn £907 a week (which I did on a small amount of occasion, working a 60 hour week and having nothing else to do in my life) and therefor they said that i earn £47350 thousand a year, meaning that I now have £219 per week coming out of my earnings. My ex told the CSA that I was refusing to pay and they decided to do a deductions from earnings. This in spite of me sending them evidence that I had been paying for my children, their school uniforms, bank deposits, food shopping and treats that I was sending for their whole family whilst they were in isolation.

I challenged the CSA and explained that I am on a zero hour contract and my weekly earnings change dramatically, for instance, last week was £500 and this week was £66. they seem to take this into account when I speak to them on the phone and they say that they can see my earnings are not always the same.

I have to provide for my children when they are with me, food, clothes activities etc as their father refuses to let them bring anything to mine when they come to stay, so not only do I pay a percentage based on a fictitious wage I also have to pay double to feed and clothe them. Most of the items I buy for my children are never returned from their fathers. Their father also refuses to admit the actual over night stays my children are with me, so the CSA base it on the lowest amount going. I have them for the next 2 months at least a month worth of nights due to half terms etc.

I cant enjoy my time with them because we have no money, and I have to work while they are with me just so I can afford to pay my own bills. I pay for both of their phones and I give them pocket money each week otherwise they have nothing. My children are always coming to me to ask for things and I cant say no, but its truly not fair at all.

CSA will not listen, I have launched an appeal but that was months ago and Iv had documents back but no court date. I have spent so much hurtful time in court when it shouldnt have been. I would never imagine that anyone could be so nasty and spiteful as my ex.

I am not sure what else I can do? I have started a new contract, which I will work full time in ED for £26970, I have told them, when I looked on line today it said, parent income change rejected!!

what is going on and what more can I do, iv considered MPs and News papers… I am sick to death with worry that my first salary wage at the end of the month will be gobled up with DEO! I v already been late with rent and phone bill payments not to mention all the solicitor bills that I am still paying just so I could see my own children! What is going on with this world?

April 13, 2021 | Leave a Comment

Child has been adopted but I still have to pay!

In August of 2013 £3210.00 had been stolen from my Bank account. I was subsequently informed that this money had been taken by the CSA! I had received no prior written notification of this. A SAR revealed that it was their policy not to notify me of their theft of my funds, a situation which continues to this day!

Further investigation has lead to me finding out that the child was around 15 years old at that point, but I had never heard of him! Fast forward to the present day, having wasted time writing to the not so “Independent” Case Examiner, and the equal waste of space aka the Parliamentary Health Service Ombudsman, I am unable to obtain any information about this child.

I am still being subjected to the theft of my wages, which I only ever find out about after the event! The Ombudsman suggested that I should go to Court which I am happy to do. I have written numerous letters and emails to the CSA, which are always ignored. I have found out that the Mother is MARRIED, and that there is NO RECORD of the birth of the child in question. I have reason to believe that the mother has RELATIVES who work for the CSA, or whatever they are called now. I also believe that the child has been legally adopted. Is there anyone out there who knows what steps I need to take in order to get this heard by a Judge?

Many Thanks

Michael

April 12, 2021 | 1 Comment


CSA Advice

Will receiving child maintenance affect tax credits?

My step daughter is currently living with my husband and I. She is 39 and has two girls aged 2 and 4. She is working full time. Her husband is currently in Scotland. They separated last autumn. My step daughter tells me that if she seeks maintenance from the father she will be deducted by that amount from her benefit which I think is some form of tax credits. Is this correct. If it is and the father doesn’t contribute then the tax payer is paying instead. She says that currently she gets 85 percent towards child care which will be affected if she seeks maintenance from the father.

April 9, 2021 | Leave a Comment

Can CSA take 50% of my wages without informing me?

I recently checked my latest wage slip, and much to my surprise, the CSA has taken the best part of 50% of my wages.
I admit, I have arrears, and do need to pay them, however, they have not sent any letters to inform me they would taking money from my wages, also I am on furlough at he moment, so getting less, and I am trying to get money together for somewhere to live.

I guess I just want to know if it’s right that they can do that, without letting me know it would be happening?

February 5, 2021 | Leave a Comment

Advice to those dealing with the CSA

Happy New Year to all you poor bastards struggling to make sense of the CSA (or whatever they call themselves these days) and their actions.

It’s a particularly troubling time of the year for many. Bet you’re wondering will all this ever go away… ? For me it did but it only stopped 2 years ago and I was a ‘customer’ of theirs from the very beginning. That’s a lot of years and I cannot say I came out unscathed , mentally. Many of the situations in stories told here I have had happen to me over the years. I don’t trust the CSA. Even though I have a letter from the CSA saying they are no longer pursuing my case I am still looking over my shoulder.

If you are relatively new to dealing with the CSA and they are making your life hell, my advice is to emigrate. A big step, I know but if you want rid it’s what you have to do. What the CSA do to men would be against the Human Rights Act if the details were ever to be exposed properly.

Anyway, best of luck guys, and don’t let them wear you down.

January 5, 2021 | Leave a Comment

CMS not giving me proof of daughter’s education

I have been paying for my daughter for over a year then told the cms she was no longer in education. Thay investigated it after a farder 6 months got a letter saying I didn’t need to pay from sep 2019 so stopped payment in June 2020. A week after the payment was due I got another letter saying a new case was started when got in touch with them thay said that she admitted she did not attend education the year before and was making the claim but as soon as the payment stopped shes suddenly back in education?

I tried contacting the local college whair she was ment to be at only to get told due to covet all college were closed and no new students were being invited to attend or enrolled I even got someone to try enrolle only to be told to try again next term. Iv even contact the child benefit Freud team after mouth of complaint from me I have to pay even though iv 2 grown up kids in the same town who sees her every day at different times ect and know shes dose not go to any form of education.

I am also wateing on the cms phoning me to claim back over 3k from the over payment thay got of me and have been told if it turns out to be the same as before that I can claim it back from them which is a joke thay only believe what thay want and no matter how much you tell them or home meny documents you send thay wont do a thing about it iv asked for proof of her education but it invades her privacy what about my life and helth ?

December 22, 2020 | Leave a Comment

Advice needed on battle with CMS

The CMS have caused me so much drama over the years and they sent me a letter last year saying I owe them nothing then out of the blue are now chasing me for 6000 pounds of charges they wreckon I owe I have a letter to say nothing is owed they have sent a DEO order to my employer trying to claim this fake amount.

There is a flaw in there system coz when they did the switch over from CSA to CMS they are under a different name so they can try and make up fraudulent claims on closed accounts. They have made me homeless in the past because of draining my earnings by upping the amount every month I have also tried to take my own life and I was also told by a CMS case worker that they can take what they like and there’s nothing no one can do about it they have made people’s lives hell.

There was also an internal message leaked from the CMS saying that the CMS staff can now afford to have a group holiday from all the money they’ve took from people it’s discusting really. I have phoned them so many times only to be told I have no case and they can clean me out for good I’m horrified over this I’ve fawt back so I now have a battle with them so please does anyone have any advise on this?

December 7, 2020 | 1 Comment


CSA Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had 160

June 14, 2016 | 1 Comment

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

November 18, 2014 | 4 Comments

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.

After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.

How on earth can we deal with these people it is a shambles. should I go to a solicitor ?

October 16, 2014 | 15 Comments

A complete nightmare!

My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first payment last month at new amount and only half this month.

When i called to query this tday i was advised they were holding the balance as account on query and it looks like they iverpaid me by guess how much 2000 .im at a loss with this now its a complete nightmare and i rely on them doing job right.what can i do

October 11, 2014 | 3 Comments

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?

August 24, 2014 | 1 Comment


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford 160

August 4, 2014 | 10 Comments

New CSA Facebook Group

Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do?

If you do, then we’ve got the answer. CSAhell.com has just launched its very own Facebook Group where like-minded people who have gone through the same issues you have are on-hand to offer advice and support to your problems. Please come along to Facebook and join our group and ask any questions you would like to know 160

June 30, 2014 | 2 Comments

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when a couple separates and an application to the CSA is 160

January 23, 2014 | 3 Comments

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. 160

August 19, 2013 | 4 Comments

Finally a breakthrough!

BREAKING NEWS

10 years of hell from the csa and finally made a huge breakthrough !!!!!!!!

the CSA take a huge amount out of my wage each week directly 160

August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies 160

July 19, 2013 | 9 Comments


Child Support Agency

I found them to be good!

I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from 1999.

When he died I contacted the csa because I had no job because became carer for my partner and ex husband still paid no more. He was supposed to pay them direct and did not so they put attachement of earnings on him and now he pays . It took thirteen years and got the bastard so thankyou csa

October 10, 2014 | 19 Comments

I now owe more than £2,000 – this is out of hand

This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing 160

December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort 160

December 10, 2013 | 6 Comments

They just won’t give me any answers

my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship, the 160

December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it”

No reply from CSA so issued a complaint in 160

December 6, 2013 | 1 Comment

NRP and NRPP protest against the CSA encouraging Parental Alienation

Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but 160

December 4, 2013 | 12 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise 160

November 26, 2013 | 36 Comments

They’ve spent four years chasing my partner’s ex wife

CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as a 160

November 23, 2013 | 7 Comments


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