News
Martin Jan, from CSA Birmingham, brags about going to Disney LandMartin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.
It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.
But no, instead Martin bragged to people who cannot afford Read more »
Advice
Will receiving child maintenance affect tax credits?My step daughter is currently living with my husband and I. She is 39 and has two girls aged 2 and 4. She is working full time. Her husband is currently in Scotland. They separated last autumn. My step daughter tells me that if she seeks maintenance from the father she will be deducted by that amount from her benefit which I think is some form of tax credits. Is this correct. If it is and the father doesn’t contribute then the tax payer is paying instead. She says that currently she gets 85 percent towards child care which will be affected if she seeks maintenance from the father.
Mistakes
CSA took my ex’s word for it and ignored meHi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.
The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had Read more »
Complaints
No happyAgreed to pay 230 but u take 280 u stole money from me and went against agreement . I want to take it further . You’re going to get me sacked!!!
CSA posts bank details to wrong person
CSA cuts me off
CSA admits a mistake
CSA exposed on BBC Watchdog 2008
CSA Complaints
No happyAgreed to pay 230 but u take 280 u stole money from me and went against agreement . I want to take it further . You’re going to get me sacked!!!
Liability orderCsa sent me a letter stating they are applying for a liability order against me.
I have been and am on Universal Credit where my child maintenance is paid from.
Csa states they have not got any payments from march 2021 to date.
My Universal Credit statements say different and shows payments have been made.
This is not my error and do not agree with it.
from 2010 to 2011 I went through divorce, not seeing my children, MY Mother passing away, being home less and job less I was unable to pay the csa. I then got on my feet again and am struggling after being sectioned in 2017.
My ex wife also obtained a court order to stop me from seeing or speaking to my children.
I feel everyone involved suffers and I am made out to be worst.
CSA trying to Force the sale of my homeThe CSA has taken me to court to force the sale of my house. The date they state I owe are the dates that my daughter was kicked out of her home with her mother, aged 14 and moved in with me, and still is with me age 20 to date
The mother is fraudulently claiming she had my daughter I have written statements from the children who are now adults and my solicitors have stated this but they continue to take me to court.
I have been paying my child support religiously since my daughter was born. I recently fell into financial issues , which are now resolved, I contacted the CSA to update them on my situation as they had reassessed me and put my payments up. Even though my earnings were substantially less, they refused to acknowledge anything I said or any paperwork I sent to them, and the next thing I know I’ve had a DEO placed on my employer. The CSA said that this was done under my ex partners insistence.
They are placing extra charges on top of the payment which is literally crippling me financially and putting my wife and other child into hardship. I’ve since discovered that a DEO is only used when they cannot obtain contact with the payer. I’ve also discovered that my ex has no say on whether a DEO is applied to my earnings. The CSA appear to only really care about making a quick buck out of me and I seem to get nothing but conflicting advice from them whenever I ring to talk to them. They just seem to be totally incompetent and lie as well. I’m at the stage where I’m considering legal action ?. Anyone else had a similar experience ?
Don’t be a degenerate loser fatherI just laugh at all the fathers who complain, my partner has to deal with her abusive ex husband, a total junkie loser who would rather spend all his money on alcohol, cigarettes and drugs and not pay for his kids. She had to go through the CSA to get money and now he is saying he won’t pay for the oldest as he is 16, but he is still at school… he has never bought any clothes for them or taken them anywhere, we do. And the loser told “his” kids what he gives is enough to take them on holidays lol. Another waste of space who doesn’t have a clue about what it costs to raise kids. if you don’t want to pay for your kids then keep it in your pants.
CSA Advice
Will receiving child maintenance affect tax credits?My step daughter is currently living with my husband and I. She is 39 and has two girls aged 2 and 4. She is working full time. Her husband is currently in Scotland. They separated last autumn. My step daughter tells me that if she seeks maintenance from the father she will be deducted by that amount from her benefit which I think is some form of tax credits. Is this correct. If it is and the father doesn’t contribute then the tax payer is paying instead. She says that currently she gets 85 percent towards child care which will be affected if she seeks maintenance from the father.
Can CSA take 50% of my wages without informing me?I recently checked my latest wage slip, and much to my surprise, the CSA has taken the best part of 50% of my wages.
I admit, I have arrears, and do need to pay them, however, they have not sent any letters to inform me they would taking money from my wages, also I am on furlough at he moment, so getting less, and I am trying to get money together for somewhere to live.
I guess I just want to know if it’s right that they can do that, without letting me know it would be happening?
Advice to those dealing with the CSAHappy New Year to all you poor bastards struggling to make sense of the CSA (or whatever they call themselves these days) and their actions.
It’s a particularly troubling time of the year for many. Bet you’re wondering will all this ever go away… ? For me it did but it only stopped 2 years ago and I was a ‘customer’ of theirs from the very beginning. That’s a lot of years and I cannot say I came out unscathed , mentally. Many of the situations in stories told here I have had happen to me over the years. I don’t trust the CSA. Even though I have a letter from the CSA saying they are no longer pursuing my case I am still looking over my shoulder.
If you are relatively new to dealing with the CSA and they are making your life hell, my advice is to emigrate. A big step, I know but if you want rid it’s what you have to do. What the CSA do to men would be against the Human Rights Act if the details were ever to be exposed properly.
Anyway, best of luck guys, and don’t let them wear you down.
CMS not giving me proof of daughter’s educationI have been paying for my daughter for over a year then told the cms she was no longer in education. Thay investigated it after a farder 6 months got a letter saying I didn’t need to pay from sep 2019 so stopped payment in June 2020. A week after the payment was due I got another letter saying a new case was started when got in touch with them thay said that she admitted she did not attend education the year before and was making the claim but as soon as the payment stopped shes suddenly back in education?
I tried contacting the local college whair she was ment to be at only to get told due to covet all college were closed and no new students were being invited to attend or enrolled I even got someone to try enrolle only to be told to try again next term. Iv even contact the child benefit Freud team after mouth of complaint from me I have to pay even though iv 2 grown up kids in the same town who sees her every day at different times ect and know shes dose not go to any form of education.
I am also wateing on the cms phoning me to claim back over 3k from the over payment thay got of me and have been told if it turns out to be the same as before that I can claim it back from them which is a joke thay only believe what thay want and no matter how much you tell them or home meny documents you send thay wont do a thing about it iv asked for proof of her education but it invades her privacy what about my life and helth ?
Advice needed on battle with CMSThe CMS have caused me so much drama over the years and they sent me a letter last year saying I owe them nothing then out of the blue are now chasing me for 6000 pounds of charges they wreckon I owe I have a letter to say nothing is owed they have sent a DEO order to my employer trying to claim this fake amount.
There is a flaw in there system coz when they did the switch over from CSA to CMS they are under a different name so they can try and make up fraudulent claims on closed accounts. They have made me homeless in the past because of draining my earnings by upping the amount every month I have also tried to take my own life and I was also told by a CMS case worker that they can take what they like and there’s nothing no one can do about it they have made people’s lives hell.
There was also an internal message leaked from the CMS saying that the CMS staff can now afford to have a group holiday from all the money they’ve took from people it’s discusting really. I have phoned them so many times only to be told I have no case and they can clean me out for good I’m horrified over this I’ve fawt back so I now have a battle with them so please does anyone have any advise on this?
CSA Mistakes
CSA took my ex’s word for it and ignored meHi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.
The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had 160
I’ve been paying for a year and 12 weeks too longI am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .
I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.
During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks
CSA tells me I am £25,000 in arrears but can’t explain whyI have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.
After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.
How on earth can we deal with these people it is a shambles. should I go to a solicitor ?
A complete nightmare!My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first payment last month at new amount and only half this month.
When i called to query this tday i was advised they were holding the balance as account on query and it looks like they iverpaid me by guess how much 2000 .im at a loss with this now its a complete nightmare and i rely on them doing job right.what can i do
You couldn’t track him downMy relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?
CSA News
Martin Jan, from CSA Birmingham, brags about going to Disney LandMartin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.
It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.
But no, instead Martin bragged to people who cannot afford 160
New CSA Facebook GroupDo you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do?
If you do, then we’ve got the answer. CSAhell.com has just launched its very own Facebook Group where like-minded people who have gone through the same issues you have are on-hand to offer advice and support to your problems. Please come along to Facebook and join our group and ask any questions you would like to know 160
Video on how the CSA really worksWe have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when a couple separates and an application to the CSA is 160
Photos from the CAFCASS protest at the Birmingham MetropoleHere are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. 160
Finally a breakthrough!BREAKING NEWS
10 years of hell from the csa and finally made a huge breakthrough !!!!!!!!
the CSA take a huge amount out of my wage each week directly 160
Maybe this will help someone to get these leeches off their backsI have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies 160
Child Support Agency
I found them to be good!I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from 1999.
When he died I contacted the csa because I had no job because became carer for my partner and ex husband still paid no more. He was supposed to pay them direct and did not so they put attachement of earnings on him and now he pays . It took thirteen years and got the bastard so thankyou csa
I now owe more than £2,000 – this is out of handThis is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing 160
I have to give work up because I can’t afford it anymoreI have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort 160
They just won’t give me any answersmy story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship, the 160
Finally they’re looking into giving me a refundWrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it”
No reply from CSA so issued a complaint in 160
NRP and NRPP protest against the CSA encouraging Parental AlienationDear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but 160
I used to work for the CSA and I’d never advise anyone to get involved with themI worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise 160
They’ve spent four years chasing my partner’s ex wifeCSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as a 160
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