News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford Read more »

Advice

Will receiving child maintenance affect tax credits?

My step daughter is currently living with my husband and I. She is 39 and has two girls aged 2 and 4. She is working full time. Her husband is currently in Scotland. They separated last autumn. My step daughter tells me that if she seeks maintenance from the father she will be deducted by that amount from her benefit which I think is some form of tax credits. Is this correct. If it is and the father doesn’t contribute then the tax payer is paying instead. She says that currently she gets 85 percent towards child care which will be affected if she seeks maintenance from the father.

Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had Read more »

Complaints

CSA: a bunch of robbers!

My ex wife refused to accept maintenance from me 20 yes ago for my daughter. Reason being she met a new partner who wanted to bring her up as his own and that meant if I paid maintenance I would have access to seeing my daughter which my ex didn’t want. She made all the decisions when we divorced. (Yes she even lied to the court to try and get a divorce as well but they told her she had no grounds..so I divorced her for unreasonable behaviour) l did speak to my daughter a few times on Facebook but she was worried that her mum would find out as she was supposed to have nothing to do with me so the texts stopped.

What I am trying to say is the csa and the courts have no regards for the dads that have tried to do the best for their kids providing their exs let them. I can assure you their are many more women out there that will jump on the band wagon to bleed their partners dry. I know I met some. They want me to pay 20k for my child I hadn’t seen for a decision my ex made…yeah right. She robbed me once before and she ain’t doing it again. The csa are robbers and the courts should look at the bigger picture.


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CSA Complaints

CSA: a bunch of robbers!

My ex wife refused to accept maintenance from me 20 yes ago for my daughter. Reason being she met a new partner who wanted to bring her up as his own and that meant if I paid maintenance I would have access to seeing my daughter which my ex didn’t want. She made all the decisions when we divorced. (Yes she even lied to the court to try and get a divorce as well but they told her she had no grounds..so I divorced her for unreasonable behaviour) l did speak to my daughter a few times on Facebook but she was worried that her mum would find out as she was supposed to have nothing to do with me so the texts stopped.

What I am trying to say is the csa and the courts have no regards for the dads that have tried to do the best for their kids providing their exs let them. I can assure you their are many more women out there that will jump on the band wagon to bleed their partners dry. I know I met some. They want me to pay 20k for my child I hadn’t seen for a decision my ex made…yeah right. She robbed me once before and she ain’t doing it again. The csa are robbers and the courts should look at the bigger picture.

July 19, 2022 | Leave a Comment

Two years battling with CSA!

I have posted on here before, unfortunately it’s still not good news! I am still constantly battling with the CSA. I completed a mandatory consideration which the CSA purposely delayed and was always going to reject. I have sent numerous complaints and evidence of dates of extra nights I have my children stay over night, if anything I have them more than my ex wife does.

I am now at the mercy of the tribunal services Birmingham I have waited 6 months so far for my case to be looked at. I have written asking for a date of my hearing no response. I started with a debt of £5000 which my ex left me with. With court and everything else I am now £17k in debt and still paying £181 a month in maintenance. Doesn’t sound alot but when your over spending £250-£300 each month due to the cost of living and debts it’s just getting harder and harder.

I am a fantastic dad to 2 children and I am very lucky compared to a lot on here.

Saying that I didn’t do anything wrong my wife left me after being together 15 years and me supporting her with 28k worth of debt. So she repays me with 2 affairs. Tries to stop me seeing my 2 kids which she knows means the world to me. She’s made my life hell and continues to do so.

I just want to get on with my life with the kids. But it’s looking like after working for the NHS for 16 years I will have to leave my job and probably lose my kids forever.

How can the CSA do this to hard working dad’s, yet they support mums who are narcissists.

June 21, 2022 | Leave a Comment

CSA: absolute sharks!

I was going through a custody battle and my ex James David Allenby when my daughter was living with me decided to go self employed and started a LTD company (Technical Studio Services Ltd) who he registered his income to his girlfriend at the time and paid £30.00 per calendar month yet was driving a £30,000 car and taking holidays to center parks in Belgium. The CSA never investigated and yet when the role was reversed, I was earning £18,000pa and even though I was paying him direct the amount that the calculator stated he complained and slapped an attachment of earnings on me of which they took £300 per month! I was suicidal at that point and did try and they had no empathy and although I have had Legal advisers say they were incorrect they still refuse to bother to investigate.

I feel for anyone that deals with these rogue Traders.

June 6, 2022 | Leave a Comment

The other side of the argument!

My daughters ex has barely paid anything in CM for 5 years – he never worked in the 4 yrs she was with him but and after he went out one night and didnt return as he’d found soneone else – he miraculously got a job which he as soon as CMS contacted him, he quit. This meant my daughter received £7.50 a week for the 2 kids not each but between them as he was unemployment benefit.

We have been battling all this time since to seek maintenance arrears as we know he IS working- I’ve got photos of him in his work uniform, on various sites, in the work vans and his facebook profile has no end of comments and photos of him at work yet we’re told he is not on HMRC database as working.

He was never stopped from seeing the kids, until 2 weeks into the arrangements set up to come visit them, he didnt turn up and then all the excuses started. The only time he showed up after this was a year later, drunk and shouting, bashing on front door (while kids were there) as he’d found out my daughter was in a new relationship. This scared them all to bits so my daughter sought a NMO against him – no doubt the excuse he needed.

Now he’s got a 7mth old with another woman and she’s 6mths pregnant with second and we are led to believe he has left her? So now CMS have gone and got a liability order but can’t serve it as we can’t give them an address (he’s NEVER given an address, and daughter has no means of contact apart from messaging him on Facebook which she won’t do and anyway, what is she supposed to say “hey sperm donor, you owe your 2 beautiful kids thousands, give me your address please”!?)

It’s ridiculous and downright criminal that this guy is just off the radar apparently DWP HMRC and now CMS can’t trace him and they won’t act upon all the work details and evidence we have on him, yet my daughter was late with council tax payment and threatened with court!!!

So all you dad’s on here moaning about your paying (and i realise there are genuine mistakes, false calculations and no doubt lots of maladministration going on) just think about all those poor mums (and dad’s who are pwc) who don’t get a penny for their kods to enable them to do the things they can’t afford to give apart of course from the most important things, UNENDING LOVE AND STABILITY

May 9, 2022 | 1 Comment

How can I get help?

My x partner is stopping me seeing my child she has reported it to the robbers (CMS) who are taking more than my mortgage off me a month. I have debts wich needs to be paid they are not taking my outgoings in to consideration. I can now see why single dads dont work. If i dont get help soon this will be me. The robbers has sent me a increase letter on the day which my standing order has gone out on. The letter also says its in arrears by more than my online log in does.

April 6, 2022 | Leave a Comment


CSA Advice

Will receiving child maintenance affect tax credits?

My step daughter is currently living with my husband and I. She is 39 and has two girls aged 2 and 4. She is working full time. Her husband is currently in Scotland. They separated last autumn. My step daughter tells me that if she seeks maintenance from the father she will be deducted by that amount from her benefit which I think is some form of tax credits. Is this correct. If it is and the father doesn’t contribute then the tax payer is paying instead. She says that currently she gets 85 percent towards child care which will be affected if she seeks maintenance from the father.

April 9, 2021 | Leave a Comment

Can CSA take 50% of my wages without informing me?

I recently checked my latest wage slip, and much to my surprise, the CSA has taken the best part of 50% of my wages.
I admit, I have arrears, and do need to pay them, however, they have not sent any letters to inform me they would taking money from my wages, also I am on furlough at he moment, so getting less, and I am trying to get money together for somewhere to live.

I guess I just want to know if it’s right that they can do that, without letting me know it would be happening?

February 5, 2021 | 2 Comments

Advice to those dealing with the CSA

Happy New Year to all you poor bastards struggling to make sense of the CSA (or whatever they call themselves these days) and their actions.

It’s a particularly troubling time of the year for many. Bet you’re wondering will all this ever go away… ? For me it did but it only stopped 2 years ago and I was a ‘customer’ of theirs from the very beginning. That’s a lot of years and I cannot say I came out unscathed , mentally. Many of the situations in stories told here I have had happen to me over the years. I don’t trust the CSA. Even though I have a letter from the CSA saying they are no longer pursuing my case I am still looking over my shoulder.

If you are relatively new to dealing with the CSA and they are making your life hell, my advice is to emigrate. A big step, I know but if you want rid it’s what you have to do. What the CSA do to men would be against the Human Rights Act if the details were ever to be exposed properly.

Anyway, best of luck guys, and don’t let them wear you down.

January 5, 2021 | Leave a Comment

CMS not giving me proof of daughter’s education

I have been paying for my daughter for over a year then told the cms she was no longer in education. Thay investigated it after a farder 6 months got a letter saying I didn’t need to pay from sep 2019 so stopped payment in June 2020. A week after the payment was due I got another letter saying a new case was started when got in touch with them thay said that she admitted she did not attend education the year before and was making the claim but as soon as the payment stopped shes suddenly back in education?

I tried contacting the local college whair she was ment to be at only to get told due to covet all college were closed and no new students were being invited to attend or enrolled I even got someone to try enrolle only to be told to try again next term. Iv even contact the child benefit Freud team after mouth of complaint from me I have to pay even though iv 2 grown up kids in the same town who sees her every day at different times ect and know shes dose not go to any form of education.

I am also wateing on the cms phoning me to claim back over 3k from the over payment thay got of me and have been told if it turns out to be the same as before that I can claim it back from them which is a joke thay only believe what thay want and no matter how much you tell them or home meny documents you send thay wont do a thing about it iv asked for proof of her education but it invades her privacy what about my life and helth ?

December 22, 2020 | 1 Comment

Advice needed on battle with CMS

The CMS have caused me so much drama over the years and they sent me a letter last year saying I owe them nothing then out of the blue are now chasing me for 6000 pounds of charges they wreckon I owe I have a letter to say nothing is owed they have sent a DEO order to my employer trying to claim this fake amount.

There is a flaw in there system coz when they did the switch over from CSA to CMS they are under a different name so they can try and make up fraudulent claims on closed accounts. They have made me homeless in the past because of draining my earnings by upping the amount every month I have also tried to take my own life and I was also told by a CMS case worker that they can take what they like and there’s nothing no one can do about it they have made people’s lives hell.

There was also an internal message leaked from the CMS saying that the CMS staff can now afford to have a group holiday from all the money they’ve took from people it’s discusting really. I have phoned them so many times only to be told I have no case and they can clean me out for good I’m horrified over this I’ve fawt back so I now have a battle with them so please does anyone have any advise on this?

December 7, 2020 | 2 Comments


CSA Mistakes

CSA took my ex’s word for it and ignored me

Hi, Just like all the absent parents I have paid every month over and above what the CSA suggested I paid then I had a call from them out of the blue 8 years ago.

The fact that when they did get involved my payments actually reduced which obviously didn’t please my Ex.. They contacted me again suggesting that they pay in month in advance and I confirmed to them I did also of which they agreed. They then contacted me a week later and informed me that I had to pay them an additional months money as my Ex had 160

June 14, 2016 | 1 Comment

I’ve been paying for a year and 12 weeks too long

I am a widow with a 12 year old son. Before my wife was cremated the CSA got in touch with me stating i will have to pay £33.41 for my 18 year old son from my first wife. They started taking it straight away out of my wage. As soon as my son started university I rang the CSA to ask if my payments would stop. On the phone I got ahlady how said thay it would not stop till he is 20 years old and that was that .

I new it would stop at the end of august two months before his 20th . So wones a gen I rang the CSA and asked why the payments had not stopped they said I was not on the list for payments to stop he didn’t now why so he said he will check why and said it will tack a while all the checks can be made now it as been 12weeks and I have not herd nothing I have phoned CSA 4 times in the 12weeks and thay say the same thing I will have towait till they received a letter from his mother and the benefits office.

During this time i was looking at the CSA web page according to them wones a child going to university all payments should stopstop i am not 12 weeks late i am a year and 12 weeks late. Can eney one help me . Thanks

November 18, 2014 | 4 Comments

CSA tells me I am £25,000 in arrears but can’t explain why

I have a debt collection agreement to pay arrears originally £11000 which is now £8000. I am unaware of how these arrears came about so contacted the CSA in April, 2014.

After months of contact and getting my MP involved I have today received a letter with no breakdown but now my arrears are £25752 ????? I spoke to a lady at the CSA who had dealt with the complaint and had sent the letter but she couldn’t explain how the arrears were no so much nor was she aware of the debt collection agency.

How on earth can we deal with these people it is a shambles. should I go to a solicitor ?

October 16, 2014 | 15 Comments

A complete nightmare!

My ex was advised he was 2000 in erears which he paid extra 100 month to clear .once it was paid they re calc it and i was given the new scedule i received the first payment last month at new amount and only half this month.

When i called to query this tday i was advised they were holding the balance as account on query and it looks like they iverpaid me by guess how much 2000 .im at a loss with this now its a complete nightmare and i rely on them doing job right.what can i do

October 11, 2014 | 5 Comments

You couldn’t track him down

My relationship with my 2 sons father ended nearly 5 years ago, we were married for 15 years and still married to this day, we did go to go and he was told to pay £125 per child per month. To this date nearly 5 years later I haven’t received a penny. I tried the csa a few years ago you couldn’t help me because you couldn’t track him down, how do I stand now?

August 24, 2014 | 1 Comment


CSA News

Martin Jan, from CSA Birmingham, brags about going to Disney Land

Martin Jan, from the CSA in Birmingham, has sent out an ‘out of office’ reply from his email address to parents struggling to make ends meet bragging how he, and others at the CSA, are off to Disney Land in February next year.

It’s quite common to set an out of office on your email, so people emailing you know they’ll have to wait for you return to get a reply, but it’s also quite common to set a different one for internal and external emails. This way, Martin could have told parents who are unable to make ends meet financially that he’s away from the office and will reply to them on the 2nd of August, and could have told people at the CSA that he’s off to Disney Land, do they want to come along.

But no, instead Martin bragged to people who cannot afford 160

August 4, 2014 | 10 Comments

New CSA Facebook Group

Do you use Facebook? Do you have a problem with the Child Support Agency? Do you need help and advice on what to do?

If you do, then we’ve got the answer. CSAhell.com has just launched its very own Facebook Group where like-minded people who have gone through the same issues you have are on-hand to offer advice and support to your problems. Please come along to Facebook and join our group and ask any questions you would like to know 160

June 30, 2014 | 2 Comments

Video on how the CSA really works

We have just completed and uploaded this video on how the CSA really works. It’s based on the CSA Infographic we made last year, and shows what happens when a couple separates and an application to the CSA is 160

January 23, 2014 | 3 Comments

Photos from the CAFCASS protest at the Birmingham Metropole

Here are the photos from the anti CAFCASS protest which took place at the Birmingham Metropole Hotel two weeks ago, on August 9th. 160

August 19, 2013 | 4 Comments

Finally a breakthrough!

BREAKING NEWS

10 years of hell from the csa and finally made a huge breakthrough !!!!!!!!

the CSA take a huge amount out of my wage each week directly 160

August 13, 2013 | 6 Comments

Maybe this will help someone to get these leeches off their backs

I have heard from a friend who is a magistrate that this week in Stratford east london that the CSA admitted that they had been taking monies 160

July 19, 2013 | 9 Comments


Child Support Agency

I found them to be good!

I found the csa to be very good. My ex husband paid 15 per week from 1998 and would not increase it. So my new partner who died in 2011 brought my daughter up from 1999.

When he died I contacted the csa because I had no job because became carer for my partner and ex husband still paid no more. He was supposed to pay them direct and did not so they put attachement of earnings on him and now he pays . It took thirteen years and got the bastard so thankyou csa

October 10, 2014 | 19 Comments

I now owe more than £2,000 – this is out of hand

This is my story I have a 6 year old boy who is my world I split from his mum and had a 2 year court battle in which I ended up being in £4500 debt. I was missing 160

December 10, 2013 | 3 Comments

I have to give work up because I can’t afford it anymore

I have just got a letter for 8000 back dated they are takin 155 per week leaving me with nothing. iv got to give work up and my rented house as i cannott affort 160

December 10, 2013 | 6 Comments

They just won’t give me any answers

my story about the csa is long & stressful one however I will try and keep it short as possible. I have 4 kids 3 from a marriage 1 from another relationship, the 160

December 8, 2013 | Leave a Comment

Finally they’re looking into giving me a refund

Wrote to CSA claiming the Deductions from Earnings order they had issued last year was incorrect. The words I used were “Defective on the face of it”

No reply from CSA so issued a complaint in 160

December 6, 2013 | 1 Comment

NRP and NRPP protest against the CSA encouraging Parental Alienation

Dear NRP’s and NRPP’s who are suffering as a DIRECT result of the CSA the dreadful emotional abuse that is not only affecting them, but 160

December 4, 2013 | 12 Comments

I used to work for the CSA and I’d never advise anyone to get involved with them

I worked at the CSA Clerical Case Unit in Bolton for a year (till I was lucky enough to escape to another job) and having seen the way it works I totally sympathise 160

November 26, 2013 | 36 Comments

They’ve spent four years chasing my partner’s ex wife

CSA has spend 4 year chasing my partners Ex wife she IS self employed with income of over 35k but has so far paid less than £50, she has repeatedly resisted as a 160

November 23, 2013 | 7 Comments


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