The unprofessional CSA lie so often

October 10, 2013

Lies that’s what I got told. Money had not one through as the csa said a payment had not been received so I phoned my ex’s employer and they told me everything Read more

I think I’m paying more than I should be – what can I do?

October 4, 2013

I am paying csa money but the amount is more than what they should be paid it is taken straight out of my wages. I have reported a change in my Read more

How can the CSA mess with people’s emotions like this?

October 2, 2013

The CSA in June this year told me by letter, and by phone that my payments should have stopped on 01/09/2011. My payments were stopped, and I was told that they Read more

I owe thousands because of their mistake – what can I do?

October 1, 2013

Hi, I have been paying case for two children since birth, this has been under the old rules and complicated system. Now my son is 18 and in full time education all Read more

Their mistake caused so many arguments but still no apology

September 30, 2013

apparently i owed my EX £2570!!! i complained and it turns out he ows me £252.00. all the arguments they caused and not even an apology.

they said i was entitled to £40 a month for 5 years to pay it back hahaha jokers, u bring a kid up on that and see where it gets them, school meals are Read more

The CSA won’t give me the compensation I deserve

September 24, 2013

I received a letter from the CSA in December telling me that I owed over £7000 in missed payments, after several phone calls and letters sent saying that I did not owe Read more

They set up a direct debit and now I owe six months in arrears

September 22, 2013

i set up a debit account for my payments and i found out that the csa did not take any money for 6 months now they want me to pay this money they did not take as Read more

I constantly overpay but I’m still in arrears

September 20, 2013

Dear csahell.

I have been paying csa for 3 children by two mothers, several years ago I asked csa to put two of the children on so I could pay my way, one went on with no problem but it took a year to add the other I rang every month for a year,finally he was added and to my surprise I had to pay back pay for this mistake by csa,

I was told my arrears would be cleared by 2013.2013 is here and nearly past, one of the ex’s has gone on to maintainance direct with is 50 amonth direct debit and the other 160 deductions of earnings but after a phone call to csa yesterday I was told how I’m over 1000 in arears and now the latter ex will get an extra 60 amonth,so now she gets 220 and the other 50,the problem is that they always say I’m in arears but how when I constant over pay many thanks damion godwin

She has manipulated this to her own financial gain

September 18, 2013

My ex wife and I divorced 6 years ago and we have a 16 year old son. My son lived with me for one week and my ex wife the following week It was a family based Read more

This amounts to theft

September 16, 2013

It all started back in 2006, id sent in a form to csa, then waited and waited, then I phoned, nothing, so waited, till I got so fed up I phoned again 5 YEARS later asking where my money was as id not had a penny, they said id never sent in the form,but soon changed their mind;s when I told them id sent it recorded delivery and still had the signature and receipt proving they did have the form, the day after they phoned and said so sorry we did have the form we found it under some old files, so in all it took over 5 years to get my 1st payment.

I am now going through all this again, constant phone call,s emailing complaints and STILL they wont send my money out that they have, they didn’t even have the decency to tell me they had reduced a different payment because I was “over paid”. how can I have been over paid when its THEM that decides what a parent should pay, they promised my payment would be in my bank no later than Friday 13th sept 2013. and is it? no, again I phoned several times and they all said we will send it out tomorrow you may get it next week, these people are holding onto our cash that isn’t rightfully their’s, that amounts to theft.i explained that id have no gas electric or food until next Saturday because of them lying yet again to me and all they said was “its not our problem” why isn’t there an ombudsman? how many more families, kids are going to suffer at the hands of these so called people

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