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I’m still paying CSA even though my son’s been living with me for three months

April 29, 2016

I wonder if you can help I am still paying csa when my son is living with me full time for the last three months as I have to he will be back with his mum next month and I will be back to three nights a week but what can I do as its a joke, she’s going on holiday, nails done hair and all that and I am paying for it total joke.

Written by Richard Partridge · Filed Under CSA Advice | Leave a Comment 

CSA and the whole system are only here to ruin lives

April 28, 2016

Firstly, the security settings up for contact with the CSA is a joke. Every single person in the world has less security on their bank account, that’s fact. 13 questions you have to have answers to, such as ‘your favourite band’,’your favourite singer’, I mean come on! Seriously, I’m not a fan of music, I don’t have a memory that registers actors and singers particularly, yet I can tell you my bank or phone passwords are a mixture of numbers and letters amounting to 15 characters. To have to know these 13 answers of varying types (quite childish ones) on the off chance you’re contacted by these life bullies is ridiculous. Their reply to my questioning of this method is to ‘carry the answers on paper with me wherever I go’. Yes of course! So I must remember to add this list to my daily tasks and put it in my suitcase should I go anywhere!! Ludicrous and quite full of self importantance aren’t they!
Secondly, they won’t supply copies of phone conversations unless requested by a solicitor, which they know full well people won’t do because it costs money, which they haven’t got because of them!
Thirdly, I can guarantee that people have spoken to someone within the CMEC/CSA, whom after being questioned on the morality or fairness of their judgement, will most definitely give a ‘personal’ answer and defer from their protocol of not becoming personally involved. Hence the request for copies of phone conversations! I’ve questioned their directness and the fact that they should take into account individual circumstances, such as ongoing court cases for access, which will also give judgement on maintenance amounts…. Yet they do not take this into account and they will not hold off, even if a legal case is ongoing. They won’t take into account that I once had my children to stay overnight, for alot more than 52 nights a year (which by the way, is one of their own criteria for lowering payments), however this is unimportant as I would have them everyday if I could, but that’s a battle for another day. To mention anything like this to them, you will get ‘personal’ replies such as ‘is it fair for your children to not be paid for?’ Which really boiled my blood and this is what they want, so they can hang up the phone when you say ‘how dare you’ and become irate. There’s many more ‘personal’ statements, too many to list.
Thirdly, should you have any altercations with them, they may block your phone number! Seriously, I have proof. I received phone messages whilst at work, stating that I needed to get in touch within a certain time frame or they would continue action against me. So, of course it’s best to keep communication lines open, I called them back. The result being countless ‘busy’ replies to my calls. It rang engaged every single time I called. I decided to screen shot my phone screen when I called. This recorded the time, number being called and the ‘busy’ message on screen. I decided to withhold my number by dialling theirs with the 141 pre-fix. Again I screen shotted without the pre-fix getting the ‘busy’ response and then 30 seconds later using the 141 pre-fix and actually getting through to the call options! Thus proving they have used underhanded tactics to delay my right to respond effectively to their demands. Sickening.
Fourthly, their mailing tactics. Anyone else had the old statement on the phone ‘you haven’t responded to our many letters’? What letters??? They haven’t sent any! It’s strange how I receive some but not all and the address is still the same! That’s not all though…. Some of the letters you’ll receive, no doubt will be back dated? Usually 3-4 days old by the time you receive them? Again, cutting your ability to respond effectively within a time frame given by them.

It all disgust me. How can a so called free and modern world today, have a government and its departments that act like secret agencies with the power of God? It’s absolutely sickening to see what they’re capable of and nobody can touch them.

People kill themselves over this, it’s horrible.

I believe people have a duty to pay for their families, past, future and present. But there needs to be a strict rule in place that covers the differing economical areas. For instance, people in London will earn more than people in Lincoln, therefore, the cost of bringing up a child in London will be higher than one in Lincoln. Therefore the payments should reflect this. The cost of living is higher in London, so the payments should be higher. Basically there should be balance in the respective areas. A properly in London for 200k would be the equivalent of a 70k property elsewhere. So the cost of living payments need to reflect this. What I’m saying is, there should be flat figures based on the cost of bringing a child up in certain areas… Which would come into line with the affordability of what a typical male/female would earn in those areas. It should NOT be bases on a percentage of what a person earns!! If a person is earning 100k a year, who the hell says the child of that person needs 10k a year to be brought up?? Where as a person who earns 30k a year, their child only requires 3k??? Where’s the percentage come from??? Why are people being classed based on their earnings? It discrimination at its finest!! The payments should be based on the cost of living, not the monies earned. If the child moves, then payments should be recalculated, but there should also be a cap so as to not have a persons life be played with by ex partners. For instance, someone should not be able to move from a low cost area to a high cost area and still expect a rise in payments. Unfortunately if you want to improve your standard of living, you should do what everyone else has to and improve that yourself! Not rely on others to do it for you.

In a nutshell, the whole system is wrong and needs addressing properly, before more lives are ruined and lost due to a government body that has a God complex.

Written by Adam L2804 · Filed Under CSA Complaints | 2 Comments 

CSA won’t give me any support but will happily take money I do not owe

April 27, 2016

I HAVE BEEN FIGHTING A LOSING BATTLE WITH THE CSA FOR OVER TEN YEARS…MY ELDEST DAUGHTER IS NOW 23, I SPLIT WITH MY DAUGHTERS MOTHER WHEN SHE WAS APPROX 3.5/4.YEARS OLD. EVER SINCE THEN SHE STAYED WITH ME EVERY WEEKEND WITHOUT FAIL, AND IN THE EARLY DAYS 1 NIGHT DURING THE WEEK ALSO, THIS WAS 4 NIGHTS A WEEK UP UNTIL THE AGE  OF 8/9 WHEN IT WAS 3 NIGHTS A WEEK, INCLUDING HOLIDAYS AND ALSO PAYING FOR ALL HER SCHOOL NEEDS AND ALL HER CLOTHES.

THE CSA REFUSE TO RECOGNISE THIS ON THE GROUNDS THAT I HAVE LEFT IT TOO LATE TO CLAIM DISCOUNT FOR OVERNIGHT STAYS AND GENERAL FINANCIAL SUPPORT FOR MY DAUGHTER. MY DAUGHTER HAS EVEN WRITTEN A LETTER TO THE CSA STATING ALL THE ABOVE FACTS.I HAVE JUST RECEIVED A LETTER FROM THE CSA THAT SAYS THEY ARE GOING INTO MY PERSONAL BANK ACCOUNT A TAKE £1203.02 EVERY MONTH FOR MONIES I DO NOT OWE.I WOULD LIKE TO ADD THAT THAT THE CSA ARE INCLUDING A YOUNGER DAUGHTER, BUT HAVE NOT SPECIFIED THE AMOUNT FOR EACH DAUGHTER.

Written by Kevin Green · Filed Under CSA Complaints | 1 Comment 

Switch to the new CMS system has only made things worse

April 26, 2016

I have had endless problems with the csa even now im still fighting My case has gone over to the new 2012 system i rang them and made a fresh claim as instructed while the old csa was planning on sending outstanding maintenance arrears for enforcement. That never happend it was rejected and the new system was told there is a no contact order or shared care involved so i wanted to do the collect and pay iption which was accepted.

I then got a call stating my ex wanted to pay me directly and they would like me to agree. I told them i agree but i know i wouldnt get a penny. Fast forward 2 months later a schedule is put in place and low and behold no payments. I rang and told them and was informed they have to give him 2 weeks to respond as to why he hasnt paid and then it will take another 2 months to put deductions of earnings into place which is what i requested in the first place! He has 3800 pounds in maintenance arrears and should never have been offered direct pay in the first place. I will now be consulting with a solicitor as ive no other option.

Written by Jacqueline Smith · Filed Under CSA Complaints | Leave a Comment 

How does CSA calculate what my payments should be?

April 20, 2016

I have recently parted from my girlfriend with whom I have a 2 year old boy with. I have a 6 year old boy from another relationship too, so how does the CSA calculate this please so I can work out fairly what to pay both. Surely it can’t be 15 – 20% for both??

Written by Scott Beeke · Filed Under CSA Advice | 1 Comment 

CSA takes advantage of those in employment!

April 19, 2016

After years of hell with this so called organisation I have came to the conclusion if your in employment your an easy target for this mob !

As I’m in construction and my wages vary week to week the CSA have decided I should pay £150 per week for my daughter who stays with her mum and new husband . I also have new wife and 2 other kids how can I be paying over £600 a month to my ex my own children who stay in our house don’t get anyway near that amount ! Every other week they check my wages change my amount put me in arrears etc . I have never missed a payment but I’m in arrears . I go on holiday with my family I get no wages for the time I’m off come back to work get a wage only to find the week I was away no payment obviously because I never got wages gets doubled to following week !

I feel the CSA are taking advantage of my position !!!!

Written by Craig Hinshelwood · Filed Under CSA Complaints | Leave a Comment 

What are the CSA guidelines?

April 18, 2016

Can i ask from a moral point of view is the CSA guideline a minimum to give as an allowance , or a recommended level. We are fighting over the fact that my ex partner does not believe that £650 a month is enough to fund my 12 year old daughter in London .. how many people pay above the guidelines?

Written by Dave Gibson · Filed Under CSA Complaints | 1 Comment 

Can CSA hand out personal information to ex?

April 17, 2016

The mother of my child got a letter in the post from child maintenance showing a break down of what I earned through the tax year 14 to 15 how much before and after tax i thought this personal information about me was private now everyone were we live knows surly this didn’t need to be revelled ?

Written by Ryan Mintram · Filed Under CSA Complaints | Leave a Comment 

Useless CSA won’t charge ex as they “can’t find him”

April 16, 2016

I received £80 once 12 years ago from my kids father, since then Ive been told they cant find my husband.  They said they had put a charge on his house but then he defaulted on the mortgage and it was repossessed. Then he decided to job hop. Since then they have done nothing to find him. What a useless Agency.

Written by Helen Collings · Filed Under CSA Complaints | Leave a Comment 

Why am I still paying CSA?

April 15, 2016

My yearly salary is £28,000 before taxes, i pay £280 every month, my salary changes every month, could you tell me why im paying this much for one “child” who is over 18 living away from her mother, is not at full time education making her own money on facebook beauty page has already one child and will have another in a couple of months time.

Written by Michael Church · Filed Under CSA Complaints | Leave a Comment 

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