CSA owes me a refund

July 2, 2010

December 2009 I informed the CSA that my EX had been claiming maintenance for at least a year after my youngest had left school, and asked if i could stop making payments, The CSA did some checking and called me back a few days later, saying i could stop making payments and a was due a refund of £3359.00 its now nearly July 2010 and after lots and lots of phone calls still no refund.

Each time i call something has gone wrong and i am told i will just have to live with it. What a careing organisation they are, if the shoe was on the other foot and i owed them money they would have taken me to court by now.

I even tried to make a complaint through the official channels and the complaints department decided there was no case to answer so they handed it back to the department i was complaining about, which means there is no complaints procedure, anyone know were i can go from here as i feel i will be drawing my sate pention before I get anything back from the CSA?


  • Brokenfather says:

    Issue County Court proceedings against them unsing the online money claim system.

    That will concentrate their mind!

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