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I work for the CSA and I think they’re shit
I have worked for the csa for too long, it is the most miserable, underpaid pile of crap in this country. the computer system is crap, the management are crap, we are the lowest paid staff in the civil service, and we have to deal with gready people who hate each other to the point they will either stop a parent seing their own kids, or deliberatly mislead us to get out of paying for their own childrens upkeep.
god help me before i become suicidal, because even though I lose sleep over my clients personal dilemas. I bet not a single one of them gives a shit about the person they ar abusing on the other end of the phone.
52 thoughts on “I work for the CSA and I think they’re shit”
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Seeing as you work for the CSA perhaps you can tell us why they are so bad.
Why do they take so long responding to correspondence?
Why are they unable to add up?
Why do they loose payments made to them?
Why do they threaten people who dont owe them any money?
Why dont you take the same action against non resident mothers that you do against non resident fathers?
Why dont you know your own rules?
Why dont you respond to complaints?
Why do you refuse doubtful fathers a DNA test?
You see my friend, everybody that has to use the CSA is unhappy with the service you provide. You may well claim that you are the worst paid civil servants, well maybe you are the worst producing civil servants, I mean how many government organisations have to do the same job several times over because they cant get it right the first time. But hey, I bet you earn more than minimum wage, the parents you fail to collect CM for get nothing ……
You problem is you get the abuse because of the system being so unfair and biased and generally as it was said, not fit for purpose, you are on the front line, so thats why, we never get to speak to the idiots who gave us the system to have to deal with. I wouldnt have been abusive if I got believed which eventually I did but took 11 yrs to prove my ex wa a liar through the criminal compliance unit. But still then nothing has been done to rectify the mistakes. If no one worked for the CSA then it would have to be shut down. I understand jobs in certain ares where the csa offices are, are limited so I believe the government use this to get workers. I would love to work for the CSA but then again I probably wouldnt be liked by the senior bods as I would get justice for people and pull out all the stops and know the liars as I have first hand experience of it!
Have you ever thought of going ‘under cover’ for a documentary programme?
Well I would guess you have targets to meet to bump up your wages, and if you take advice from your managers to put the phone down on customers because they have asked lawful questions that you cannot seem to answer so the best plan of action is to hang up, what a cop out.
Then when you send in correspondence because thats what they have put you down as, you ignore that too. Well I am sorry I have no sympathy for anybody who works for such a dirty evil corrupt BUSINESS whise sould purpose is to destroy the family unit and allow the female to drive the male into the ground.
Is it any wonder that people speak to you the way they do after all when you look at your leaflet you send out to threaten fathers with, the amount of unlawful DEOs you have unlawfully placed on fathers wages, the amount of unlawful Property Charging orders you have placed upon peoples property, and how many fathers you have sent to prison, and your company brags about the fact.
What do you expect people to say to you when you ring up threatening them with prison or threatening them with liability orders for arrears you cannot justify, knowing fine well magistrates cannot question you about how made up the assessment, ” you owe us £35000 in arrears and you must pay this within the next seven days or we will take you to court” what do you expect the father to say ” ooh right yes ill just pop down to my bank and I will get you the money no problem MR CSA worker”
Oh and another thing perhaps you should ask your company why they have £21000 worth of CCJs registered against them…… the CSA dont even do good business.
Check out our sitewww.deadbeatdadsassociation.co.uk all the evidence is there my friend
Sorry no sympathy, surely you must understand the reasons why you get abuse?
You yourself are abusing the very people that pay your wages, we are all under paid and then the CSA take what little we do have,perhaps if you and the other staff showed some empathy and humanity or a slight bit of respect to the people you deal with then perhaps then you might get it in return.
Put yourself in the shoes of the people you are dealing with,people who are so fustrated, having to put up with the CSA abusing them daily with threating letters, vindictive ex partners, using the children to make money and milking their ex’s dry just out of spite
There are parents out there that take no rsponsibility and yes these are the ones that the government should target, but the CSA don’t targt these people they target the ones that do take responsibility and distroy their lives and that of their childrens.
personally I do take my responsibility as a parent seriously and have shared care of my son but still pay £250 a month through the CSA, how fair is that ? Ive worked hard all my adult life to get a half decent job , to provide for my kids. then the CSA take my money to keep my ex and his new family.because they get benefits.
I thought the csa were set up to reduce child poverty ? IN MY CASE. all they have done is give to a selfish greedy pair of parents with control a luxury life style that they don’t have to do a hard days work to pay for .If my son got that money I would give every penny I earnt but he doesn’t. What is this teaching the next generation i ask ? All government systems concerning children needs a damn good shake up, and it sums it up really that you as an employee of this disgraceful organisation doesn’t give a damn either about the people that you are paid to serve.
P.S Please to all other respondents its not just women who do this men do too, I am a Mum, I know there is a greedy women behind my spineless ex husbands actions, but not all us women are the same I am in the same boat as you guys and on the same side x
This post just goes to show the CSA are a bunch of comedians.
STRESS STRESS you are having a laugh.And lowest paid aaaaawwww my heart bleeds.
Suicidal you wouldnt have a clue what that feels like.
But you are right about not giving a damn about the abuse we shout down the phone at you because you bloody deserve it.
Tell you what ive got some spare rope at home.I will cut a piece short enough for you to use around your neck
well said reece to the point and the truth do you want to try and teach these unlawful lies how to be honest
even better lets take their money and their homes and use there words against them its not a problem or i dont care
dont let them hang himself just keep that the easy way out make them suffer day after day night after night
with no money no home no access to your own kids while you pay the DEAD BEAT MOTHER not to see your kids and have a high life style with help from the government
tell u what meet up with myself and 100 percent of fathers and see how long you will live knowing what you have caused and done
Martin and Reece
I am 100% behind what your saying. in both your cases it is the mother behind this. IN MY CASE it is my ex husband thats doing this,agreed there is a greedy women behind this spineless excuse for a mans actions, but i’m sure theres plenty of men living an easy life on our hard earned cash, which we are paying twice over in the taxes we pay and csa payments. hope you get the what i’m saying, as I completely agree with you. But it happens to Mums to,we all need to stand up to this, men and women together to teach our kids this is just unexceptable. x
Sad Mum i do understand where there a will there is a way and will beat them with the truth
dident mean to offend i know their are some mums getting screwed as-well i should have word a bit more fair and equal
You’re right Martin; there are mums getting screwed as well. That’s generally how they become mums in the first place 😉
Sorry, couldn’t leave that one just lying there.
12 years it took me before the spineless parasites you work for gave into my demands for a DNA test and no suprises that it said i wasnt the father of the child the CSA forced me to pay for.
I nearly killed myself in those 12 years on numerous ocassions.If it wasnt for my mum and niece i would of done it.
Now they are trying to con me out of the money they said i will get back.
Still so far ive got £8000 back from these gutless robbing parasites.
Michael lol i see where you coming from very funny
but you know what i ment
Very funny you guys !!! On a serious note, this agency is a cause of so much pain and misery, but I do find that this website and afairercsaforall does help even just to vent our fustrations,I am a wake at night hence being on here this time of the morning trying to come up with some plan as to how we can fight this unjustice as the government blames us for the cause of the country breaking down, while all I want and you want is to do right by our kids. Yet we are the ones being screwed,
Martin you haven’t offended me, I was ignorant to the plight of so many dads that this was happening to, I have worked all my adult life, to provide for my family,I have never asked my ex for a bean, I was just happy if the kids were happy and always encouraged a relationship with their father. Keep going off on one, so I’ll end it here!!!
I will support anyone in the same situation as me.
I’m sorry, but i personally think that you man hating lesbians at the CSA should catch cancer and burn in hell. Ever thought of yourselves as murderers? Coz thats what you all are. A minimum of 8 suicides a year (that we know of) are caused by you idiots. ”Every penny goes to the child”, my arse, that would mean that you lot would be volunteers. Destroy the CSA before it destroys everyone elses lives.
I received a letter a few weeks ago from the CSA saying the mother only received half of the £299 a month they took from me.
The other half went to the Secretary of State.
No wonder the CSA never wanted me to have a private agreement with the mother.
Cock sucking wankers are now saying i owe 1500 from years ago that they found during a trawl of the records.
Guess that fat scottish one eyed turd Brown needs the money to help us out of the mess he created cos none of it will go to the kids.
Best bit is i was paying arrears for the last 10 years and they finished recently until they found this new extra debt.
Staff are rude dismissive and arrogant on the phone and dont give a damn, i looked after 2 kids for 6 years that werent mine, i fed them, clothed them took them on holiday yet their father who was a criminal dole scum bag was never chased for money even when working.
If any staff at the CSA are suicidal im game for a bit of assisted euthanasia if you need a hand, turds
If it’s so bad working there, and all the staff feel the same, why on earth don’t you do something about it? Please Please urge ALL of your colleagues to actually care about the people you are assessing. Their lives, finances and happiness depend solely on your calculations. Please please do them properly first time and please speak to everyone on the phone nicely and wtih humanity. Contrary to popular belief, most men are actually happy to contribute a FAIR sum of money to their children. However, they are all UNhappy to be fleeced out of 80 or 90% of their income and lose their homes or new partners because of incompetence. Please urge your colleagues not to sit on cases for months allowing huge arrears to build up – do you not have a union you can go to for better pay and fairer conditions? STRIKE IF YOU HAVEN’T! The only way that the CSA system will become fair is if everyone who works for it shouts out VERY LOUDLY about what is going wrong.
I’ve recently had experience of the CSA through my wife and step son and it’s shambolic. If this was a department in the private sector it would be shut down tomorrow through lack of customer service and general uselessness. Hopefully someone in this new government of ours will grab it by the throat and shake all the crap out of it, get rid of apathetic telephony staff who cant think for themselves and sack all the limp wristed managers who obviously dont give a damn about what they’re doing. We’ve endured multiple phone calls over the last 6 months and our issue is still not resolved. Experiences of incompetence include – agreements and information not being logged on system, staff not knowing their own systems and rules, different stories of rules and regulations each time we ring, dates for payments being mixed up, cases being cancelled before back payments were receiced, poorly laid out photo copies of forms being sent out, documentation proof not being stated on supplied forms then the CSA taking weeks to tell us they needed it, differnet members of staff saying everythings sorted then someone else two weeks later saying it was never sorted in the first place, wall of silence regarding possible delays or lost information thus leading to more delays….on and on and on………bunch of useless idiots. I blame the managers and bosses of these offices for running such a poor show and the authorites for letting it happen. Not only are they messing with peoples lives, they must be wasting millions being so useless
are you right ?
I would rather shove my head up a dead bears arse than work for anybody i have no respect for,
Stop whining and get another job you knob
I work for the CSA and I’m proud to do so. In an ideal world, we would not exist—parents would put kids first when they split up and would make sure there was financial provision for their children. But it is not an ideal world and last year we collected over £1.14 billion–all of which was paid out for children. Which makes for a lot of trainers, school trips, clothes and shoes.
Hi Paul,
Are you also proud of the delays, errors and maladministration that the agency are renowned for?
– In an ideal world, the agency would be fit for purpose – and parents (NRP’s & PWC) wouldn’t be put into dire straights financially because of such.
chall ~ afairercsaforall
Hi Chall
No–I am not proud of any poor performance. but you have to look at how we are improving in what we do; getting it right–we now process new maintenance applications quickly and accurately; keeping it right–we can now process changes in client circumstances faster than ever we could before; putting it right–we are collecting more than ever. But this is only part of the story–they key thing is that any form of CSA is only necessary where parents do not take financial responsibility for their children. If they did, then the state would not need to get involved at all. The “fit for purpose” quote is 5 years old now. Our results are audited and publically available.
Wasn’t the agency initially the brain child of M Thacher, to gain fiances from NRP’s, who did not pay for their offspring, leaving the tax payer to pick up the tab when the PWC was on benefits? – CM gained was offset against benefits received by the PWC. This has since been repealed and PWC on benefits now keep all maintenance payments.
“putting it right–we are collecting more than ever” ~ This will also include arrears that agency inefficiencies have attributed too. Would you be good enough to share figures from agency ‘publicly available’ stats, how many NRP’s have arrears due to agency incompetency? I doubt you will be able, as publicly available stats only tell part of a story!!
How any system operates will be determined by the competence of staff and efficiency of computer systems. Sadly there are still parents that fall foul and are failed by both.
how do you explain the csa hounding my husband who is already agoraphobic, socialy phobic, and has aspergers and tourettes, and is already on the brink of ending it all, he has recently been registered as disabled, and hasn’t a penny to his name, but the fucking csa do not listen, they have passed the debt to the “csa ballifs”, threatening to take our things!!! but yet they still don’t hear my husbands plea??? his cndition is worsening from all the bullying from the csa, and has almost rendered him housebound, he is the most wonderful man i know, and his only crime i know of is he fell out of love with his ex wife, he still see’s his daughter from his previous marriage who he loves very much and provides where he can, we ourselves have 2 girls whom he is a wonderful father to and loves very much, now why make my husband suffer even more than he already does, this makes life difficult for us all, i really do not know what to do anymore, i’m afraid i’m going to wake up one morning with my husband hanging in the garage, and yes things really are that bad, the csa needs to be stopped and now! otherwise other loving familys are going to lose loving caring parents. and my husband is that bad at the moment that i sometimes feel i’ve already lost him, thankyou csa you set of evil disturbed bastards!!
What the Hell are you lot moaning about , the CSA have been doing this to good fathers for 18 years and like MP’s they can get away with it because as the TITLE says QUANGO ie Non Accountable – Just like the MP’s that released this job creation scheme and oh yes it’s the same group of people that change the laws back in the 70’s to make Divorce easier for greedy women who wouldn’t be satisfied if they married a Billionaire.
Divorces before 1974 4,000 a year
in recent years 120,000 a year
Still never mind it keeps all those people we care for in jobs
MP’s
Solicitors
Judges
Barristers
CSA
And yes lets no forget that single mum who manges to extend her career
by having a series of children by different men.
As a Tax Payer take comfort you support all of the above
it’s Nice to know the Family is being so well looked after by these Professionals isn’t it .
Like I said the CSA have only been going for 18 years – oh I wonder how much thats cost us – What do you mean your MP doesn’t know or Doesn’t care
TO PAUL CSA EMPLOYEE OF THE YEAR As I’ve said before I am appalled and disgusted that a government body such as the CSA encourages and support vindictive ex partners to non compliance of court orders and reward them in doing so. Blatantly Ex-partners are doing so for their own personal and financial gain.
This is Domestic Abuse supported by this agency. Surely the whole point of the CSA is to do what is right and fair for the children not to create battle fields that put children right bang in the middle. I neither care nor am concerned about the money.
My concern is that the CSA allowed and support this and encourage them to use children to their advantage as yet another form of abuse.Equal parenting and shared residency would help stop this abuse and put this joke of another government agency out to pasture.
and your proud to work for such a joke of an agency, they are not getting it right, only last night I got abusive text messages yet again from my ex stating I’ve not paid my maintainance, which the good old CSA say I haven’t for the last two months, well the money has gone out of my bank account , so i’ll spend yet another morning chasing this up, PROUD your a joke .
you work for the CSA please hurry up and harm yourself we are waiting
you are scum and people like you who work at the CSA are sub-human
you are the scum of the earth. im going through hell because of you and the sub-human filth who employ you.
YOU ARE POOR!!! TRY HAVING NOTHING IN YOUR BANK DUE TO THE SHIT COMPANY YOU WORK FOR !!!!!!
You do nothing to help people. you allow the CSA to be useless as you scum workers dont give a shit about people who barely get to eat !!!
I hate every single one of you and you deserve to be on a low wage – I would scream if I found out you earned a half decent wage as YOU DONT DESERVE IT!!!!
i am a nrpp and being forced to support a child t that my husband had by having an affair. for 17 years he paid his dues but now terminalyl ill and unable to work the evil cow and the immoral csa expect me to pick up the tab. i hope both parties rot in hell when our own children are left fatherless. Oh by the way were born first.
What a load of sanctimonious horse shit, if your stupid enough not to be able to get any other job other than working for a robbing, deceitful one sided organisation like the one you have chosen then bigger fool you. Every employee I have ever spoken too regarding my case has lied and cut me off. I once told them that I was recording a conversation and the prick, a “manager called Mark” based at Plymouth blatantly lied to me and said I was breaking the law by recording it and he was ending the conversation….but they can record my conversation ????? Get a job which is honest, your worse than prostitutes at least they tell you what your being screwed for
You do realise that he is like anybody else? As in, working in a job he doesn’t really want to do but has no choice because he has to have a job, has to have cash every month, has to survive and probably can’t get another job particularly with the economic climate?
Leave it off, you lot. Blame the system if you want, not the individuals (who are puppets, by the way).
@ Marcus that manger Mark from Plymouth is Mark King – he is an arrogant little rat I despise that little fuck!. @ Paul CSA employee of the year, I was paying for the up keep of my children yet you arse holes felt the need to get involved which you had no right to do so and why should the NRP pick up the full financial brunt? two people made the child two people should pay why should I pay tax as well as child support my taxes pay for my ex to sit on her fat lazy arse and breed so she can stay on benefits, she also needs to make a financial contribution. Are you so proud of your quango abusing our servicemen too? you people are vile disgusting traitors – you may have collected 1.4 billion but that was not from people who evade paying, I notice you do not mention all of the NRP’s and their families who you have forced into poverty/ financial hardship because of what you do what about all of those suicides which the CSA are responsible for? What about all of those PWC’s who use the kids as a cash cow and use the kids as an emotional tool you assist those – You pieces of shit abuse people who are already paying why not go after the people who do not pay and will not pay like you are supposed to? raising children out of poverty what a load of shit prove to me that my children were ever in poverty somehow I do not think they are wake up and smell the roses you brainwashed berk. I prey for a scenario like North Africa you scum will deserve everything you get from all of the people who you have abused.
At the CSA employee I would rather have no job than work for that corrupt agency the choice is yours, the behavior towards the NRP is disgusting quite frankly it is discrimination a violation of the Human Rights Act 1998 article 14. Treat people with respect and you will get respect back treat them bad especially in sensitive matters such as this create fictitious arrears and tell lies expect to be abused by people. Why not become a whistle blower and tell the world how the CSA staff abuse their power again a violation of the Fraud Act 2006 section 4. Bonus’s and targets should never be a factor when dealing with such matters it is wrong and the management need to be put against a wall and stoned! It must be awful being the most despised people in the country but you all have a choice!
https://www.whistleblowers.uk.com/news/114/73/Unfair-Recovery-Procedures-Adopted-By-The-CSA.php
I am a parent with care who recently took a job working for the CSA thinking I may be the one to make a difference and by god I’ve tried. The whole place is a disgrace. The attitude of higher management is shocking. I had a PWC crying on the phone to me, I could totally sympathise with her as I’ve been there myself. Her case hadn’t been dealt with in over a year. When I got off the phone my manager smiled and said ‘oh were you hit with a sob story there’ which I found disgusting. This is peoples lives we are dealing with. The training in the CSA is completely useless, no one knows what they are doing. There are far too many cases for each case officer to keep track of and being on the other side of it, no wonder people come on the phones fuming. I’ve voiced my concerns to management and higher up and all I get told is ‘that’s just the way it is’ when I asked is there anyway of at least prioritising my caseload I got told simply to deal with whoever keeps persistently phoning and annoying you. What kind of way is this to run an ‘organisation’? I have now gave up hope on trying to change things and have applied for several different jobs. Being a single parent I can’t just give up my job without something to fall back on but I hate the job. I go home at night worrying about it. The mistakes that are made are shocking. Hopefully I’ll be out soon.
Well, well, well!!! Here we have an ex CSA worker who was supportive to mothers using their children as a weapon of poverty against the NRP’s who are being financially violated to support PWC’s vengeance which is driven by spite and malice towards the ex partner because they had separated, either willingly or by force! Then along comes the CSA to cause an even bigger rift in the relationship when CSA demand a payment of arrears cuasing the NRP the inability to fund their living expenses…. their transport to work, Rent, water, gas, electric, food. and the CSA expect the NRP to fund the ex’s rent and other household utilities????
This CSA ex-employee appears unable to comprehend why they are being given abuse when the CSA have quite clearly abused NRP’s telling NRP’s that if they had been paying towards their childs needs by paying the PWC, they wouldnt have to ring or write regarding payments with inclusion of arrears…..CSA have completely supported PWC’s who have lied about recieving monies even when bank statements provide evidence, PWC allege the money was for something else! If there was no CSA for PWC’s to use as an emotional and financial weapon against the ex… the more the children wouldnt witness the malice and spite that the PWC has towards the NRP…. more children would be happy, more children not living in poverty because there is no financial motive to be malicious and spiteful…… FACT is…….. work for the CSA, expect to reap the rewards of being abusive to NRP’s… Simple…. and if you cant get a job… lets see what happens when your spouse kicks you out coz you aint bringing home the bacon… reap the rewards of being screwed by your ex-colleagues to fund your PWC’s retail therapy and experience the abuse from your former colleagues when you tell them how you cant manage to keep your roof over your head…. I Have NO pity for this ex-employee of the CSA!!!!!!!
Bet you don’t work to have a deo slammed on your wage for 40% on arrears that were made up and takes time and effort to prove shouldn’t be in the first place….thanks for putting a family below the poverty line! No one forced you to work there at the end of the day….
What a lot of shit you evil parasite no single mother is in poverty No child is in poverty.
You have taken my home, job, car and left me with a wonderful new family in poverty. What has our children done to be put into poverty? What has my wife done to be put in poverty?
You allow a parasite that laches onto the ex husband to feather their banks and live off that makes you lower than the low a sewer rat just like my ex wife is.
You allowed my brat to kill my child and put us into poverty. You need to watch my ex wife and her brats back I am coming for them all.
I don’t think there is anything else i can add to an already heated debate !!!
All i can say is go boys and girls you know who you are !!!
I also completely agree with everything that is said.
@Paul, you are fucking scum of the earth !!! It takes two to tango and the system should be made fairer for all. How can you justify yourself like you think this system works ????
I just hope one day that what goes around comes around because there are many CSA haters out there like me who would be willing to rip scum like you limb from limb and spend a month doing it !!!
I hope you die a slow and painful death.
Well all I will say is that I’ve been on benefits as a single parent and I’m quite sure that anyone who’s been in the position agrees that the amount u get is not a life, its an existence. And to Jon, I’m not an evil parasite, I went in hoping to make a difference, I’ve seen what it can do to people, which is why I’ve said I’ve been on the other side, I have a little girl and her father is unfortunately not the slightest bit interested. I thought the CSA would help me out but they didn’t, when I seen the job oppertunity I thought it was a chance to see what really goes and try to voice my opinion. It hasnt worked. All I will say is that for me to live off benefits with a child on my own paying the bills the rest of us pay I’m not willing to do so. I would barely be able to heat my house and at the end of the day, like everyone else on here, my daughter is my priority and until I can get another job (which should hopefully be this Monday coming) I will ‘tolerate’ the shitty place I’m in just now. I’d rather suffer than have my daughter suffer.
Oh and PS. I wouldn’t think twice about becoming a whislte blower to what goes on in the place. So if anyone wants to point me in the right direction feel free please.
Lisa – if you have any information to give that will help us fight against the CSA/CMEC that would be very well appreciated, I am reading your post right in that you are a CMEC employee yes?
https://www.whistleblowers.uk.com/news/114/73/Unfair-Recovery-Procedures-Adopted-By-The-CSA.php
Oh dear, what is wrong with most of the respondents to this post? Individuals who work in the Civil Service do not make the rules. They are placed in a post over which they naturally have no control. In similar situations many of you would have accepted the job. No, in this case I feel the system needs amending or overhauling. If my energy company bills me incorrectly, I do not shout at or abuse the individual who answers the phone. If you bought a new top and subsequently found out it had a snag, would you go back to Topshop and scream at the person who served you at the till? Of course not. Wake up people. Yours – a private sector man.
@ohsortitout you may want to read this article CSA staff falsifying evidence http://www.telegraph.co.uk/news/1525148/The-CSA-not-only-ended-my-fathers-life-it-ruined-mine-too.html it is not just the system it is also the staff bending the rules to meet their targets and get their bonus
I have been through this on two occasions, my first childrens father decided to make sure he never had to pay for his childrens upkeep by not working and claiming all his living expenses of the state, My children have now grown up well with no financial help from either their father or the CSA, I brought them up myself whilst working full time. My youngest daughters father takes good money home, and tries to get out of paying any money he can, or he reduces his payments to suit his needs. I still work hard and dont complain about not getting extra. i have now remarried to a wonderful man who helps me out as much as he can with his own salary which is minimum wage. Why should it be that his ex goes through the CSA to get more money from him than he can afford to pay out. And they have the cheek to want to take into account my salary. Yes I have children myself the same as him and yes he should be accountable for paying some maintenance to his ex. But what the hell does that have to do with me, if they take into account my salary why do they not take into account her income and her new mans income with whom she has children with. I guarrentee that they have more income in their house than I do in mine. Why should my children do without. The whole system is a mess. I refuse to give them my details my salary is higher than my new husband. Why should she benefit from my money, the reason she gave to my husband that she wanted more money is her children want designer clothes and want blackberry phones!!! I would love to be able to afford those for my children. But this is all wrong surely.
You’re lucky to have a job the way you lot go about your work. Lying, cheating, incompetence. Seriously, if you worked for anyone else, you’d be sacked and sent out unemployable with a bad reference.
You’re underpaid? You know the saying: if you pay peanuts, you get monkeys. looks like there is truth in the old chestnut after all.
So, maybe you’ve come up with the answer to all the problems people are facing with the CSA- Pay more wages and get a more intelligent employee with better morals.
my ex walked out left me with over half a mil in debt actually moved 1200klm away to be with a bloke with 4 kids to different woman yes his on the doll too but his children are black so there prob well looked after cause we stole Australia. Anyway Im now forced to drive to where they are twice a mth to be in my sons life 50/50 as my relocation order failed as too my change of assessment . So my fuel bill is over 900$ a mth my accommodation and food costs are over 800$ a mth and this is not a luxury place by any means and i also pay my ex 800$ a month basically im 1400$ a mth better off if i sever ties and walk away from my child this is how cruel and unjust this system is .About to lose everything iv worked so hard for because i cant walk away from my child. However i do believe nothing is going to get done about this system just by killing yourselves and writing blogs someone with true balls not just to end there lives needs to take out a few of the asshole workers and a couple of big wigs at the top with them and then will see some changes to this un just system stop blaming the woman or men its not there fault they have a tool provided to destroy . If you found a pot of gold at the end of the rainbow you would take it too. Suicide is a waste unless its for a cause and your children will be proud to no you went out fighting !! Could be me!!
Paul on May 28th, 2010 8:57 am
Hi Chall
No–I am not proud of any poor performance. but you have to look at how we are improving in what we do; getting it right–we now process new maintenance applications quickly and accurately; keeping it right–we can now process changes in client circumstances faster than ever we could before; putting it right–we are collecting more than ever. But this is only part of the story–they key thing is that any form of CSA is only necessary where parents do not take financial responsibility for their children. If they did, then the state would not need to get involved at all. The “fit for purpose” quote is 5 years old now. Our results are audited and publically available.
I’m sorry but you are talking rubbish. While I’m happy to argue a point with chall on a regular basis I have to admit the point made in 2010 is just as valid today. The csa is still not fit for purpose and the reason possibly lies in your attitude. Yes the computer system may still be ‘crap’, the pay may still be ‘crap’ and your ‘customers’ may still talk to you like ‘crap’, you may even have ‘crap’ management for all I know, but hey get this, its now the end of 2012, two years and four months since your initial post yet the service you provide is still ‘crap’! You have the arrogance to suggest “parents should take financial responsibility for their children”, yes they should, and most do quite happily but NO parent should have to suffer at the hands of a bunch of incompetent low life scumbags who cant count now should they? Tell you what fella, get your sums right and sites like this wouldn’t exist. I’m with chall all they way on this one, the csa is NOT fit for purpose and NEVER will be. Its just a ‘sham’, a non job designed to give low grade civil servants a job.