CSA owes me money for overpayment

June 5, 2010

The CSA had figures wrong on a new child in January. this led to a revisit of my payments etc. This was corrected to £409 a month. I had over paid so they reduced it to £332 for two months. what they didnt tell me was they where switching form Standding order to Direct Debit!

This lead to two extra payments of £409 eing taken from my account as well as the £332. The following month they took £433, not £409! They owe me now £842. But they can not get the money back to me! I have tried, 14 phone calls later and 3 letters and 4 weeks o, nothing.

I have had every excuse in the book from “Cheque is in the post” to “your bank doesnt want the money” I have had to go without food for two weeks as they emptied my account, on the verge of losing my job because i can not get to work! silly overdraft charges. All I ever get is the manager is busy and will call you back, they never do! They are not interested at giving back what they owe but quick enough to take it!

If I dont pay in a week, £1000 fine, they dont pay me in 4 weeks, tough!

I am suffering with health problems now due to not being able to eat! what can I do????

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