CSA do not listen to me

March 11, 2010

it all started when i left a low paid job for what i got told was better pay so i did what ive allways done for the past 7 and half year i got in touch with the csa and gave them all the realivent information.

then next minute i was getting letters from them saying youve got till this date to corrisponed. then 2 days after i got another letter saying they where capping my wages 2 180pw. anything over that the csa was taking. i kept phoning and pleading with them just to listen and talking it all through with them but they didn’t want to listen. all they where bothered bout was what was on there screen.

out of the 180pw i had my rent and other bills and also had maintance 2 my other ex for my twins which was a private ageement which i ended up getting more and more in deat with my over draft 2 be able 2 pay for my other 2 i explained this 2 the csa but they didn’t care cause it wasn’t an agreement through them but yet again they say they prefer u being able 2 have a private agreement but they just pushed it the other way.

then the twins mum went through the csa and now they all getting the right amount but due 2 this the case got sent 2 a different department and when i explained it 2 them they couldn’t understand it they said id done more than enough.

Comments

  • Karen Bedford says:

    The csa only know how to deal with ‘easy’ ones anything more ‘complex’ and they havent a clue and that is the problem because then more probs arise and the left hand doesnt know what the right hand is doing!

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