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Why are paying parents discriminated against by the CSA?
I have gone through the complaints procedure regarding the handling of my case I am a paying parent I have gone to the tribunals who said I need to go back to the Chief Executive for a response.
This has taken 3months from the start of my complaint. My partner is my representative so she rang to follow up the call handler thought she was a receiving parent and was lovely to her until he found out she wasn’t then he quickly turned abrupt and arrogant.
So much so that she commented on it why are paying parents discriminated against why doesn’t the government do something about this inefficient, unsupportive, clueless government department.
18 thoughts on “Why are paying parents discriminated against by the CSA?”
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As I explained yesterday on our Facebook page “Unlikely to Pay” Paying Parents run the real risk of delays in their case management if they don’t seek proper legal advice. I think the problem here is the complaint was not upheld. The best advice many FB groups offer is complain and get your MP involved. In many case there is no real ground to complain other than the unfairness when this abuse of the complaints procedure happens if other results in the Paying Parents having a very fractious’ relationship with the CMS. I not saying this is fair or right. I just trying to explain to the poster what might be happing here.
SarahandLes Tobbell liked this on Facebook.
So discriminatory policy by the agency is what you are suggesting here? A nrp needs legal advice to complain? Pretty wrong however you try and gloss it.
Yes the CSA do discriminate and there policy is very one sided. My point is if you going to complain then make sure you have a complaint as it will effect the way you are viewed. If that mean getting proper legal advice so be it.
Well as ICE and the agency are all DWP. And solicitors will not touch them. The staff feel they can get away with anything. That is about to change without the need for legal services in league with the agency too.
My very point. It could be those who are getting no where with ICE and Solicitors don’t have a real complaint because every solicitor I know would take the CSA on.
Really? Durham House is rife with misfeasance and misconduct as is ICE for ignoring evidence. Suggest you live in the real world and as a company in bed with the agency I don’t expect anything else. Can you explain then the media blackout and PWC fraud encouraged and ignored.
So you make a formal compalint, You have included your MP as you suggest, the individual whom makes the complaint, has eveidence as Per the SAR, for eg, having an case open against a deceased child without parental consesnt and the agency fob off with an insulting £100 consolitoray payment, And they can find no evidence to supprt the compalint yet, its in black and white on SAR paperwork, Typical fraudulant actions as per the agency thus breaching the civil service code of conduct, Tus lying whilst in public office, thus destroying so called evidence which they say they cannot find, In simples terms It stinks to hight heavan, As long as the stake holders get there pund of flesh thats all that matters eh
I think the media blackout is a matter of opinion. The press in general are not interested in anything unless it has conflict in it. A NRP involved as a sperm donor in conflict with the PWC is a story hence that why that did make the papers. The fact that cases are going to close and charges will be introduced also has conflict again it made the media.
If a person has a real complaint they have every right to complain I fully support that right. My point was when individuals complain and they never really had a complaint in the first place it will cause them problems. With regard to the case you site I agree with you it must have been heart breaking for the parents involved.
Interesting you do not deny being in bed with the agency. As the agency has been allowed by all to do whatever they please for twenty years with no accountability for staff involved. They now are about to discover that people will legally fight back and so called firms making a living out of people’s misery at their hands will no longer be required. The worm is turning and will be the biggest karma comeback that will not be ignored. Agency staff are soon to be bought to justice for the misery caused.
Again Stuart its a matter of opinion if we in bed with the CSA. But can I just say we have them in court every other day so its a very strange relationship if we really are that close.
Every other day? Just proves the point, they are very much making poor decisions causing loss. Why should we pay to get justice? A price they ensure most paying parents could not afford. If your so caring a no win no fee would be in place. But you charge for an initial query. Says it all for me any many more.
Stuart you don’t need to us DLS for legal advice there are many other organisation out there for free. This is not about DLS this is about the correct advice for parents who are having real CSA problems.
And yes again I agree they make too many poor decisions.
Yes and proper legal advice is and should not be a requirement as you state. But the systems in place are corrupt as you know. Addressing this would improve your legacy rather than profiting from it. Just a thought if you genuinely cared about the children involved.
Will leave it there for you and your conscience.
The bit about every solicitor will take them on if there is a real conplaint is bolloxs. Certain companies out there rip off men that are already being screwed by the csa! When they cannot achieve results that can be done with the support of groups via Facebook. 99% of complaints are genuine it’s the csa that fail to see them as complaints