Why am I being penalised by the CSA when I have never missed a payment?
I moved job in January and home in Feb 12, I contacted the CSA to let them know I did not hear anything back from them until I received a letter last month telling me that information had come to light that I had changed job and where I live, they told me that I owed £2,650 I worked out that I owed CSA for my daughter for 5 months as she is now 19.
I contacted the CSA who told me I was being charged £65 a week for unpaid CSA, how can this be when I told them I had changed job and had moved home and how else would they know where I was now working and where I had moved to. I have sent off wage slips and have still not heard anything.
I paid CSA for my 3 daughters since splitting from my ex wife and never missed a payment so why am I being penalised now and can I appeal.
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if you advised them that you had moved jobs then a re-assessment would be needed on your new income, you should have continued to pay whilst that was being progressed. Unfortunately the CSA have so many cases with changes to be progressed that some cases will take time to bring up to date, and if you stopped paying when you changed jobs then you will have to pay the arrears that have accrued whilst you were not paying. If the arrears are based on the maintenance calculation from your old job and you are now earning less in your new job your arrears will be adjusted once a new maintenance calculation is done on your new wages, but only from when you told the agency that you had moved jobs. Equally if you are now in a better paid job your regular maintenance will increase and this will also increase your arrears in accordance with when the agency were made aware that you had changed jobs.