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What do I do? Please help.

I just changed my bank details few days before it was due to be paid to me, and the lady said i would get it in my old account, then next month in my new account. Is this true? And will it go into my old or new account? And she said it was due to be paid to me 2 days ago, and I’m a bit worried as i usually get a text saying payment has left them, and still nothing. What do I do? Please help, thanks.

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