The CSA refuses to confirm how much we should pay
September 28, 2011
My partner has been using the CSA for the last 2 years to pay his ex for his 2 children. In march 2011 he finished work to go self employed, for a period he was claiming job seekers allowance as the self employment fell thorough, in early May he contacted CSA to tell them that he had started working and the rates he was getting paid, and asked them to re calculate the amount he should be paying.
However now September 16th its still not sorted. We have no idea where to turn, he’s speaking to them on average 3 times a week, requesting manager call backs to find out why its taking so long to sort out, but still as of a phone call at 13.30 no one at the CSA knows how much he should be paying every month.
I’m really confused as hes not earning some massive amount, hes on minimum wage @ 36 hours a week. We can find out how much he should be paying via the online calculator, and all we’ve asked for is for written confirmation of this.
Don’t know where to turn at the moment.
Written by Sara Nicola · Filed Under CSA Complaints
Related CSA Posts
Comments
Tell us your CSA story
Do you want to be heard?
Tell us your story of how the CSA has treated you. We might be able to help, and could publish your tale on the website to make sure everyone knows about the problems you've had.
Forum Login
Child Support Agency Poll
Loading ...CSAhell.com on Facebook
Search CSAhell.com
Child Support Agency (CSA) Advice
CSAhell.com has been set up to help you with your child support agency problems. If you're having difficulty getting the CSA to listen you can tell your story here. Get advice on dealing with the CSA at CSAhell.com.Subscribe
Enter your email address to receive child support agency advice and news direct to your inbox.
Recent Forum Replies
Recent Forum Topics
-
what impact of media for children
by aliceshaun
5 years, 10 months ago
-
csa arrears after case closed confused?
by jimgsd
6 years, 6 months ago
-
Pay Your Way – Avoid The CSA
by arealman
7 years ago
-
Can the CSA find me?
by amc123
7 years, 3 months ago
-
CSA to CMS
by markburtonmark
7 years, 7 months ago
-
what impact of media for children
by aliceshaun
-
Recent Posts
Categories
- Child Support Agency (112)
- CSA Advice (2,239)
- CSA Complaints (3,218)
- CSA Help (1,019)
- CSA Mistakes (392)
- CSA News (148)
- Events & Protests (8)
- General (1)
- Guest Posts (1)
- Website Updates (9)
CSA Comments
- Jayne on HMRC confirmed my ex’s lies to CSA
- Clair on CSA Self Employed
- Dontbeajudge on My ex won’t even give money for birthday presents
- kostakis Kleanthous on What is the maximum amount the CSA can take from me?
- Dave on My ex is lying to the CSA – what can I do?
- Ts on Will the CSA take my new partner’s earnings into account?
- Kate on How to beat the CSA
- unfair on How to beat the CSA
CSA Websites
-
Popular CSA posts today
- Can child maintenance dis... 9 views | 0 comments
- Do the CSA have to leave... 8 views | 0 comments
- If the CSA closed a case... 8 views | 0 comments
- How can I reopen my case... 7 views | 0 comments
- Just discovered my child... 6 views | 0 comments
- My ex is lying to the CSA... 6 views | 0 comments
- Ex works cash in hand so... 6 views | 0 comments
- csa dismiss benefit fraud... 6 views | 0 comments
- If I change my son’... 6 views | 0 comments
- Don’t give the CSA... 6 views | 0 comments
Archives
- February 2024 (1)
- January 2024 (4)
- December 2023 (1)
- October 2023 (1)
- September 2023 (1)
- July 2023 (1)
- June 2023 (2)
- May 2023 (1)
- February 2023 (3)
- January 2023 (1)
- December 2022 (1)
- July 2022 (1)
- June 2022 (2)
- May 2022 (1)
- April 2022 (1)
- February 2022 (1)
- January 2022 (4)
- December 2021 (3)
- November 2021 (4)
- October 2021 (2)
- July 2021 (1)
- June 2021 (5)
- May 2021 (3)
- April 2021 (7)
- March 2021 (3)
- February 2021 (3)
- January 2021 (3)
- December 2020 (2)
- June 2020 (2)
- March 2020 (3)
- February 2020 (4)
- December 2019 (2)
- November 2019 (4)
- October 2019 (3)
- September 2019 (6)
- August 2019 (1)
- July 2019 (2)
- May 2019 (2)
- April 2019 (7)
- March 2019 (1)
- February 2019 (8)
- January 2019 (5)
- December 2018 (2)
- November 2018 (7)
- October 2018 (5)
- September 2018 (2)
- August 2018 (3)
- July 2018 (9)
- June 2018 (5)
- May 2018 (9)
- April 2018 (9)
- March 2018 (6)
- February 2018 (32)
- January 2018 (4)
- December 2017 (9)
- November 2017 (20)
- October 2017 (15)
- September 2017 (14)
- August 2017 (8)
- July 2017 (10)
- June 2017 (19)
- May 2017 (20)
- April 2017 (16)
- March 2017 (19)
- February 2017 (14)
- January 2017 (15)
- December 2016 (15)
- November 2016 (35)
- October 2016 (26)
- September 2016 (13)
- August 2016 (23)
- July 2016 (22)
- June 2016 (16)
- May 2016 (21)
- April 2016 (20)
- March 2016 (27)
- February 2016 (29)
- January 2016 (23)
- December 2015 (25)
- November 2015 (30)
- October 2015 (31)
- September 2015 (29)
- August 2015 (30)
- July 2015 (70)
- June 2015 (91)
- May 2015 (93)
- April 2015 (90)
- March 2015 (93)
- February 2015 (84)
- January 2015 (83)
- December 2014 (77)
- November 2014 (86)
- October 2014 (94)
- September 2014 (89)
- August 2014 (94)
- July 2014 (93)
- June 2014 (91)
- May 2014 (93)
- April 2014 (82)
- March 2014 (83)
- February 2014 (83)
- January 2014 (97)
- December 2013 (100)
- November 2013 (122)
- October 2013 (124)
- September 2013 (120)
- August 2013 (126)
- July 2013 (124)
- June 2013 (122)
- May 2013 (124)
- April 2013 (120)
- March 2013 (117)
- February 2013 (63)
- January 2013 (96)
- December 2012 (93)
- November 2012 (92)
- October 2012 (95)
- September 2012 (91)
- August 2012 (93)
- July 2012 (93)
- June 2012 (103)
- May 2012 (93)
- April 2012 (66)
- March 2012 (65)
- February 2012 (64)
- January 2012 (73)
- December 2011 (75)
- November 2011 (75)
- October 2011 (99)
- September 2011 (60)
- August 2011 (62)
- July 2011 (68)
- June 2011 (61)
- May 2011 (75)
- April 2011 (66)
- March 2011 (68)
- February 2011 (62)
- January 2011 (68)
- December 2010 (64)
- November 2010 (60)
- October 2010 (62)
- September 2010 (61)
- August 2010 (66)
- July 2010 (65)
- June 2010 (61)
- May 2010 (65)
- April 2010 (60)
- March 2010 (64)
- February 2010 (46)
- January 2010 (23)
- December 2009 (26)
- November 2009 (44)
- October 2009 (4)
- September 2009 (8)
- August 2009 (3)
- July 2009 (15)
- June 2009 (30)
- May 2009 (14)
- April 2009 (2)
- March 2009 (2)
- February 2009 (5)
- January 2009 (5)
- December 2008 (2)
- November 2008 (3)
- October 2008 (3)
- September 2008 (7)
- August 2008 (1)
- July 2008 (8)
- June 2008 (23)
- May 2008 (20)
- April 2008 (28)
- March 2008 (11)
They are doing the same to us, stop ringing them as its of no cost to them, and no manager will call, write a letter of complaint via recorded delivery and also email them with your concerns, also give them a deadline to get back to or you will take it further, get your local mp involved, this might shake them up a bit. Sounds to me they are stalling to mount up arrears to then get a deo onto you, avoid this at every cost, pay something to them whilst they are sorting it out, or if you can pay the ex direct via bank marked child support. Hope this helps, good luck x
Thank you for the advice, he has stopped calling them now, and he is making a token payment every month! They are. Waste of my time!
me and my partner have 3 young children, he also has 2 other children wich he has to pay mantinence for … he has been told that out of his £1000 wage each month he has to pay £390 to the other 2 children ?! i am so angry, that leaves us with £600 a month to pay mortgage, bills, and look after and feed our 3… etc … plus he travvels to see them every weekend costing £50 a week in petrol (each way !!!) this cant be right … can it !!
Amanda that dosent seem right to me, my partner brings home more than that a month, at the moment we have no other children in our household, she’s stopped him from seeing the children, so he’s paying the highest amount they can take off him and hes not paying that much, and he currently has about 8 months arrears due to a mistake on the CSA’s part. i would question that, you may find they have not put down that he has 3 other children, because they are useless, and no matter how many times you tell them, they do NOT listen.
let me know how you get off 🙂