The CSA are taking money from my JSA – is there anything I can do?

November 28, 2013

My Story is I am claiming JSA because I am not working, but looking this weekend gone I received a letter saying that £5 a week will be deducted from my JSA.

I contacted them on the 25/11/2013, and after the forth time of contacting them i eventually got through. I was asked a variety of security questions, which I understand, but then I was told they could no go any further with this as I got a security question wrong. I thought about which one I might of got wrong and the only one was my sons date of birth, which was stupid of me, I then recalled them back with the correct date of birth.

They asked me what was my sons mothers surname, which because i don’t have contact with the mother if she has remarried then I would not know it. What gets me they can take the money out of my JSA without any notice at all, and also not help me when I required. regardles of what security questions, which most i know if i don’t no my x’s married name this might be the reason, but why would I want to know her name, when it dose not interest me.

I don’t even see my children they are 19 and 21, I have not even fallen out with my children, i sore my kids once on my birthday which was June this year and i have not seen them since.
I have always paid my child support, but a couple of years ago I overpaid, the parent with care she closed the account, but i never herd from the CSA ever again until they have just taken £5 out of my benefit, which is to help me look for work.


  • mike needham says:

    Csa was taking all my wages leaving me the minimum legal living amount yet when I request a DNA be done they told me £500 up front for one so basically not gunna happen they also said that they believed I was the parent of the child on my ex’s say so which is ridiculous with out DNA proof

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