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CSA Complaints

The CSA are a law unto themselves

After paying the csa for 10 years, they randomly contact me to day I owe over 36000 in arrears. They have issued court orders and now they have issued an attachment of earnings order.

My income is low and I have 2 children and a fiancée to support. When I informed them of my family circumstance they failed to inform the calculations department for a further 10 days, resulting in the amount being applied equating to 60% of my total wages. It leaves me nothing left to pay for my weekly bills and rent etc.

Csa have acknowledged their mistake but claim there is nothing they can do.

I’ve just found out they have the wrong payroll number and because my partner claimed income support they may not be able to make the deduction. Is this correct?

Also as they have based their calculation on old information and they are at fault for not updating their records surely they can not apply this order.

Also according to their policies and appeals procedure, I’ve read that I can appeal if they apply a deduction from earnings order without supplying a reason for not paying by other means when the direct debit facility is unavailable. I think this is a ground for the magistrates court which considering the amount is over 36000 I’m Quite happy to pay the 90 court fee of course but even that isn’t affordable at this stage.

I’m due to go for a quadruple heart bypass within 4 weeks but they say untill I actually go for surgery they can not reduce payments.

I have requested the case be looked at again which they have wrote to me and said they would. However during calls they refuse to. They refuse to move the case into the new rules 2003 or 2012, I am on the 1993 rules.

My ex has remarried and he earns high so surely the old rules should also take his income into account? She has failed to declare this.

I haven’t seen the child for 10 years as ex refuses all access and had alienated her. I’m going through hell yet again due to the csa being a law into themselves.

5 thoughts on “The CSA are a law unto themselves

  1. Have been fighting arrears for years, have provided bank statements & cheque number’s, just spoke to the CSA & found out the case worker has been advising my ex-wife what to say, as a result my case has been thrown out. Tried to put in a complaint, but have been told i can’t because its ok to tell the pwc what to say

  2. You really should get your assessments checked – making sure they’ve calculated them correctly… Are they taking into account the children in your household?

    Have they issued you with letters giving you the chance to pay prior to applying the DEO? If they haven’t the DEO can be classed as illegal and they would need to remove it. This would also result in compensation being due to you.

    If you need any more advice please don’t hesitate to contact me. vicky.csa@gmail.com or check out my website and contact me through there http://www.vickyontheroad.com

    Cheers
    Vicky

  3. On old rules they’re only allowed to take 30% not 40%.

    Has your ex also supplied info on their circumstances too as we had my husbands ex on this and that made a difference in our case being on old rules.

    Are the arrears even correct? My husband was told he owed 13,000 in arrears, we got mp involved and turned out he owed nil, they had him on an interim maintenance assessment which was successfully converted, no the ex wasn’t happy and appealed but we won on that too.

    Don’t let csa bully you and if you think the calculations are wrong keep on at them and don’t agree to pay it because if there is a mistake you won’t get it paid back as they use the loophole that you deemed the amount correct at the time.

    Might be worth checking out websites that can help in your situation also.

    Good luck.

  4. Also if the arrears are before year 2000 they cannot take you to court, they can only issue you with a deo so establish when the period arrears are from. Know your rights and if they’re leaving children in your household in poverty throw the human rights at them that you’re entitled to a family life as are your children to not be left in poverty. We did this and had my husbands deo reduced from 500.00 a month to 200.00

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