Second complaint against the CSA
This is now the second complaint I’m having to log about the CSA. I have been paying for my son since February 2011 and was in arrears.
I was told that may arrears bill was just over £2500. I had a deductions of earnings order set up agaisnt me which I’m fine with but was told and recieved a letter that my payments would be £214.09 until May 2012 and then they would drop down to £109.33 this was the case until Saturday 06/10/2012 when I recieved a letter stating that I was still in arrears and a new table was issued with payments for the remainder of the year and then from January to November 2013. 01/11/2012 I have to pay £213.09 then in December it drops to £204.01 then from January to November 2013 it is £213.09.
Now from being told just over £2500 and now being issued another set of payments which equal £2761.09. Everytime I ring I get the same idiot who does not know what he is doing and actually said to me I’ll call you back and we can set up a new order.
I had full contact of my son right till he was 4 years old, I then had to give up contact for him as his mother and family where trying to poison him againt me and where messing with his lttle head. I contacted social services did evertything I could for full custody but the way this government is because I’m a man they assumed It was all my fault.
I also paid for my son and give the mother cash (no record) but I did keep receipts of everything I bought and this was all sent to the agency but again when I spoke about with them they had no interest wha so ever. I wold really appreciate if somebody could contact me ASAP about this as I need to fight this new set of payment’s and everytime I ring in they pass to another person then back and they all have no clue.
I look forward to hearing your response
Regards,
Peter Kane
4 thoughts on “Second complaint against the CSA”
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First and most important rule of dealing with CSA is do not liase with them by phone. Send everything in writing, and always recorded. I would send in a letter of complaint. If you can scan all the evidence you have before you send it (ie your payment schedule detailing the differing amounts, receipts, etc) and then if they ‘lose’ it you still have a copy. They only have a certain amount of time to reply to an official complaint so thats got to be yiur first step. The fact they have a DEO on your wages is not good as they can just about please themselves and take what they like, so you will have a fight on your hands as they are loathe to revoke them. If all else fails go to your MP, apparently if you do this you get a dedicated person at CSA to deal with you and wont get passed around from dept to dept. Good luck.
Peter,
Do you have any idea how arrears have accrued?
If you are unable to gain answers for the questions you ask the CSA, it maybe a good idea to apply for your Data Protection File and a complete account breakdown from the CSA. There is a £10 fee, but once in receipt you should be able to establish what has been happening with your case.
Send all correspondence signed for and keep copies.
chall ~ afairercsaforall
i dont feel for you pete – im in exactly the same boat. its a disgrace. I also walked away from my goergeous 4yr daughter for the same reason – my ex was messing with her head and breaking all the court orders and getting away with it cos she’s a woman and also a soclitior herself so was always concerend to be right and my point of view was irrelevant, ignored infact.
Like you, i am paying an exotionant amount in maintenace for a child i dont see to a woman who doesnt need the money. If the CSA were not involved, i would have bargaining power to negotiate access but because she gets money anyway and doesnt want to have to give her (as she calls it) child away at weekends, why should you let me see her ? Its a small consolation, very small, but we walked away because we care about our kids wellbeing and mental health despite the pain it causes us. These woman care whats best for themselves, not their kids or they wouldnt put them through this.
I still struggle to deal wih not seeing my girl but i know i did the best i could. i fought for 3 years in court and spent 50k on an idiot solicitor who did nothing for me. I kept a blog online and full record so what day, i will find my daughter and she will learn the truth. i still write to her but keep the letters in a box – i dont even know where they live now. i still buy her a birthday card every year and keep that too – she’ll never come to me and say i forgot about her or didnt care enough. the system is WRONG and designed to catch the small number of idiots that get a woman pregnant then do a runner and good people like us suffer and loose our kids because of it.
sorry, i meant to say “I DO FEEL FOR YOU”. I think my negative attitude to lfe at the moment is still to affect me !!