Never missed a payment but CSA wants more money
Today I received a letter for £28000 from the CSA. When I split from my sons Mother, we had an agreement arranged through solicitors. The CSA recommended that I pay £380 my ex agreed to £250 as I gave her everything and also agreed to pay off the debts.
I have never missed a payment. I have always kept in contact with my son and I have to admit being in the forces it has been hard work and sometime expensive, but I have always been there.
I’ve also provided his Xmas presents and gave his Mum extra when needed. When my son left school he went to college, I carried on paying, He then joined the Army and as I know that the wages are low in basic training I paid him a set amount each month. Now after 2 years the CSA have demanded £28000. I must also state that once the csa asked to see my pay slips 2001, I showed them.
They were happy as we had a voluntary agreement. every now and again I would get a statement from them. I would get in touch with them and they would tell me that it was a gliche with the system and to ignore them. My Ex would also get in touch with them. I then got a statement in 2007 for £28000 I called them and so did the ex. we were informed that the case was closed. and now for the good part, they have sent me a letter demanding the full £28000 and my ex is currently down on her luck and wants all the £28000.
They have not even asked about the payments I have made, they just want the cash. Any ideas or help would be gratefully appreciated
9 thoughts on “Never missed a payment but CSA wants more money”
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This isnt the csa its an open forum so don’t give names/details etc especially of children.
Don’t deal with the csa by phone, everything in writing, sent recorded, keep the receipts.
Copy your MP into everything and try and get them involved as your advocate.
Make a formal complaint about any decision you are unhappy with from the outset as time limits are involved. Always go for an appeal tribunal asap following the internal process.
Get a copy of your Data Protection prints from the outset so you know what you are dealing with, again follow the correct procedure in wording your request to get ALL information, send it to the right department, send the correct fee.
Don’t be afraid to complain about any csa staff, or their superiors if you feel you have just cause.
Remember the process, internal complaint, ‘independent’ case examiner (the csa protection department), appeals tribunal, parliamentry and health service ombudsman through your mp for maladministration.
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nick,
You should apply for a complete account breakdown and your Data Protection File, request all notepad sections be dated, asap. There is a £10 fee, send a cheque or a postal order made payable to; CSA. Once in reciept you should be able to establish what has been happening with your case.
Was you ex ever in reciept of benefits?
If so, she was not during that period in a position to come to a private arrangement and payment should have gone thorugh the CSA.
Have you got proof of the payments made to your ex?
When your 2001 wage slips were requested, was this to alter a penality assessment or to see if a change in income had taken place?
What date do the alledged arrears commence from?
chall
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Chall & J
Thanks for the advice. I have the dates from the CSA 2001 – 2007.
But this morning I dug out a letter dated 2007 stating “you owe £0.00 child maintenance from the past. This takes account of any changes in the amount of child maintenance that we have asked you to pay”
The above statement covers the period the CSA are requesting the money owed.
The letter also stated that I should make payments directly to my ex, which we did as we had a voluntary agreement drawn up between solicitors from before the dates stated.
My ex was in receipt of benefits for a brief period of time “2001”, they got me in for my first and only assessment “As I was not going to pay through the CSA I was not bothered by the amount as we all ready had an agreement drawn up to which she was happy, Also I never was reassessed when my wage dropped” I’m now informed that I cannot get reassessed?
The CSA also informed me that the case was closed in April 2007 at the request of my ex, So why are they chasing an amount of @£9000 as they have revised the amount as She “my ex” has told them I have made voluntary payments “She tried to deny the amount at first”
I am now going to apply for a complete account breakdown and the Data Protection File, and also request all notepad sections be dated, as you have stated.
But I’m now trying to find out where I stand in relation to the letter stating that I owe £0.00 in April 2007 and £0.00from the past?
I am not trying to get out of paying for my Child, I have paid since day one and given extra, I just feel that I am being made to pay twice.
Many thanks for you time and advice, It is gratefully appreciated.
Nick
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Quote Nick; But I’m now trying to find out where I stand in relation to the letter stating that I owe £0.00 in April 2007 and £0.00from the past?
Unfortunately it’s impossible to say, as none of us know the details leading up to the arrears being accrued/calculated.
If the CSA realise there has been an error or a misrepresentation on a case, they can possibly revise the decision.
chall
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