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CSA Complaints

Money back from the CSA

I have just found out through DNA testing that my daughter is not my biological daughter. She is 10 years old and I have been paying maintenance through the CSA for the last 5 years. They say I am not entitled to my money back from them even though I now have a legal test and decleration of non-parentage. Is this the case, or am I entitled to my money back?

Thank you for your help.

2 thoughts on “Money back from the CSA

  1. That’s awful, but sadly I expect the CSA are hiding behind their own rules again. Remember they make the rules, they can say what they like. Chances are you agreed originally that you were responsible for the child, without a DNA test. The CSA will then say that you willingly accepted responsibility for the child, even though she wasn’t yours.

    You could take a legal case against them, but to be honest I think they’d just tie you up in red tape for years.

    You should not have been paying, they owe you that money. But I doubt very much they’ll give it to you. It’s just another example of how they’re a law unto themselves and they need to be broken apart and started again from scratch.

  2. In 2005 my ex reported me to the CSA I did go for a test because I thought child was mine, however November 2007 I went for the DNA test and I was like you it came back negative. It wasn’t until May this year I got my money back this was only because I complained thought there complaint depart to get it back. I was still not satisfied with the complaint from the CSA and how long it took me to get it back so I went to the Independent Case Examiners’ Office and I must say ICE did a fantastic job on the CSA they give the CSA a kick up the back side. Before you use the Independent Case Examiners’ Office you must go thought the CSA complaint procedure then you can go to ICE and they give you a Resolution Officer to help you sort your case out with the CSA. If you are still not happy with on how ICE handled your complaint you can also complaint to the Parliamentary and Health Service Ombudsman, I didn’t have to use the Ombudsman because ICE was well worth going to.

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