Categories
CSA Mistakes

Letters from CSA full of mistakes

When my wife left me she took my daughter and I was left to bring up my son, therefore neither of us contacted the CSA as we both shared responsibilities equally. However on the 14th October I received 2 letters in the same envelope, one stating that I had child maintenance arrears of £5,683.57 which they decided not to collect at the time but had now been reinstated.

The period was for between 1995 and 1996. The other letter was a warning of legal action if I did not pay that amount.  They were from Fife and the name on the letters was Matt Hillin. As the letters had such bad grammar, spelling mistakes and no signature I thought it was some sort of scam, until I went into work 2 days later to find my employer had also received a very unofficial looking letter asking for details of my wages so they could make an attachment of earnings order. I have never had any contact with the CSA before. I had a good job at the time of these apparent arrears, and would have paid maintenance if I had known that I had owed anything.

Surely this can’t be legal? Has anybody had anything like this happen to them?

Your feedback would me much appreciated.

35 thoughts on “Letters from CSA full of mistakes

  1. Hi Brian

    Dit the letters come in a brown envelope, normally demands arrears, assessments etc come from Crewe.

    More importantly did the letter contain a CSA reference number ?

    Have you been in cocntact with your ex ? Do u have a working relationship with your ex?

    Has your ex been on benefits during the time of the claim? Is this your fitrst dealings with CSA?

    lOTS OF QUESTIONS ETC THAT WOULD MAKE ME SUSPICIOUS OF THESE LETTERS.

    Graeme

  2. We have all been there mate, contact your mp and insist this is passed to the parliamentary ombudsman, also send official complaints about the matter as a whole and every single spelling mistake and bad grammar.Then ask for an appeal form and appeal EVEY single decision this abhorrent bunch of child abusers make.Tie them up in there own shit so they can't inflict it on you !!!!!!!!!!

  3. We will when it is in the best interests of the children !However when the child abuse agency take so much money it prevents us seeing our children then they and ALL PWC that are greedy selfish bitches can GO FUCK THEMSELVES !!!!!!!!!!!!!!!!!!!

  4. hmmmm!!!! my partner being a nrp did have a private arrangement, then his ex couldn't be patient when the company he worked for at that time weren't payin his wages on time plus in two separate payments!!! then she had the cheek to ask for more money & then decided 2 go 2 the csa cus she couldn't wait an extra week each month (even tho she was still gettin the money!! her loss cus it works out after we paid the arrears they (csa) nicely built up we'll be payin less than my partner & her had arranged in the private arrangement…….so my advice is don't demand outrageous amounts with ur ex & don't get the csa involved & @ Charmaine not all nrp's ignore their parental responsibilities, just there are quite a lot of pwc who shut the nrp out & demand, demand, demand………frustratin to say the least

  5. I agree with Jem. I have received a letter from the csa stating a letter they sent two years ago was wrong. And should not have been sent. My ex also gave false info to the csa and they are now taking her word for it. Its error after error from them. It drives me mad.

  6. Charmaine – my point entirely to the CSA. I was paying up as expected. My ex wife decided to involve the CSA who have spent their time making mistakes but have assessed me to pay less than I was.

  7. FAO,Charmaine,well, oddly myself, a male NRP felt the need 2 leave my PWC, possibly for the reason that the PWC was violently aggressive since pregnancy, always at home happily waiting for my payday while she was on DLA with mental health issues to avoid work????? and that my offspring had to witness the disrespectful attitudes that wer constantly presented with such offering upon my return from work which included the overtime I took every opportunity to grab 2 remain away from the home environment, however! how many females would put up with this type of behaviourfrom their male partner? most females would also depart while taking the children with them to family or friends and remove the child from the father (male NRP) and this is supported differently, why? Hmmmmm! Goose and Gander story springs to mind… should our offspring witness the constant battles between their parents?So prior to making such critisisms, first assess the facts of all possible individual cases rather than presenting comments that apply to the few.. There are many PWC's who choose to have affairs while Male NRP is at work…. NRP finds out… big battle between parents of offspring… they part ways then surprise surprise, CSA are ere!!!! Hmmmm! one sided stories always sound good dont they eh Charmaine!!Maybe you should review many issues that force separation other than the few you mention…. Never mind the issues of slaggin off the absent parent or the NRP…. It's usually the PWC who involves the CSA for one objective aim.. more MONEY… the very subject that both the CSA and PWC find to be the most important…. I prefer that I am able to support my child from my own pocket rather than allow the CSA to screw my child and through screwing me to achieve that objective.. My 13 year old child detests the CSA for the conflicts they cause… but I see that the PWC makes her own efforts that force my child to realise I am the better parent even if I am the unemployed disabled NRP!!!!!

  8. Unfortunately, most female PWC's are not prepared to make an agreement but choose to use the CSA to score points against the NRP and their aim is mainly to screw the NRP financially… That's a FACT!!!!

  9. Charmaine this is my point exactly………………..My children are not a number in some civil servants computor (in fact i have allways refused to use this number) my children are very real little human beings with needs that includes seeing there dad on a regular basis and having quality time with me.As this abhorrent agency decided in 2001 to leave me with insufficient money to see my children (my ex ran off with her boyfriend and my girls to suffolk 360 mile round trip) then i decided that my role as a father changed from provider to protector! YES protection from our government that wanted to control there whole life including if and when they could see me !I spent 5 years in the family courts finally gaining fortnightly weekend contact (a pittance) only for this disgusting child abusing monstrosity to then make it impossible for me to retain contact through financial means.So yes i have spent the last 9 years making this abhorrent agencie's life as difficult and as painfull as possible, including several protests at there various offices.I intend to carry on abusing these animals and give them as much heartache and grief as possible for as long as they are illegaly in operation.For the record my ex kidnapped my two girls and took them to South Africa 5 years ago against a High Court order and this abhorrent agency refused to believe me when i told them they had gone, and to this day they are still demanding maintenance from me even though my children are NOT in British jurisdiction !Again for the record i have been paying money into my ex's british bank account for my girls.This abhorrent agency refuses to accept this money is for maintenance????????I currently have an appeal against this abhorrent agency regarding jurisdiction of my children and through the paperwork it transpires that this abhorrent agencies disbelief of my claims that my children are now 6000 miles away, they have allowed my ex to claim incapacity, DLA, housing benefit,council tax benefit, child benefit etc etc illegaly for 5 years !!!!!!!!!!! YES our hard earned taxes wasted because of the incompetence of this monstrous illegal agency.I wrote and told David Cameron about this, he wasn't interested because over 80% of the money this abhorrent agency raises goes straight to the chancellor !!!!!!!!!!!!!!!!!!!!!!!!!!!YES I WILL DESTROY THIS FUCKING AGENCY by fair means or foul i owe it to my two beautifull daughters who this agency have tried so hard to destroy.

  10. I will willingly pay via a private arrangement but she insists on the CSA… the same arseholes who cost me my £600 a week job! Well, I ain't co-operating and will arrange things to avoid or minimise their involvement in my affairs. As a responsible citizen and parent, I have a duty to rid this country of this agency and the laws which are unfair and unjust from the outset. I intend like Jem to cause the maximum administration and costs! While I do believe if CMEC is implemented, the results should be better than the current CSA…the mere fact that they are involved angers me! The government has no business in my affairs, it is its policies that help cause these problems. It should only involve itself as an absolute last resort!On a final point, it takes two to make a baby, BOTH parents should be paying and also unless there is mitigating circumstances, it should be presumed that shared parenting is the order of the day!

  11. Charmaine, in respect to your comment about removal of children from my ex-partner ( not ex-wife) that when I had to leave, I was residing in my renault megane which I had purchased 3 weeks earlier and resided in said vehicle for the following to weeks outside my place of employment… had I entered her premises and removed the children to take to alternative accomodation, I would no doubt have had the ANPR's looking for 2 child abductees and 1 child abductor…. In a blue renault megane that had the night previously had nitromorse poured over while I was asleep outside my workplace for the following morning for Saturday overtime…..Hmmmmmm! What a responsible father I would be in the eyes of the law!!!!

  12. Unfortunately! child abduction is now considered a very serious crime.. wonder what else my children would suffer while I was remanded in custody for such an act, had I followedthrough such an illegal action in such a manner as you describe…Charmaine…It would not have been a wise choice to act that way!!!!considering 1 child was 1 yr old and the other only a few months old!!!

  13. .. if parents behaved as ADULTS instead of reacting like children … our world would be a far far better place in which to raise our children. we lead by example ……………………..

  14. GOOD news CMEC is to be scrapped !BAD news the csa will reform once again under the DWP again !!!!!This new gov't hasn't a bloody clue !!!!!!!!!!!!

  15. Hi Brian

    Let me apologise first. I have just read through my answer to you and it is full of typo errors.

    Apologies for that. I have a lot on my mind at the moment.

    Graeme

  16. BUT when you have a spitefull ex like me then we have no choice this abhorrent agency just waltzes into and try's to destroy you and your children's lives !

  17. Until the leglislation is reformed to start from an equal position, I have no interest nor intention to co-operate.

  18. This percentage thing can never work.I firmly believe that each and every case has to be looked at as an individual case taking into account both parent's living costs and contact costs and coming to a realistic level that allows both parent's to move on with there lives and more importantly gives the best for the children involved.This percentage thing is what is so very wrong with the current system as it fails to take into account what is best for the children !Clearly the child abuse agency don't have the intelligence to work this out and merely call each child a number that must fit into a percentage even if it harms them.This is why i demand that maintenance returns to court if no agreement can be made between the parent's so that a human being can look at the figures involved and come up with a realistic figure that is best for the children and not a figure that set's out to prevent contact with the NRP.The answer to your question is every case is different and therefore should be looked at differently, the csa has neither the sense or will to ensure the childs best interests come first.

  19. This is the first time I’ve ever heard from the CSA,. I’ve never had any contact with them before. I’ve always been in work and my ex wife has always known where l’ve lived. I.ve phoned the number on the letter and was told that they had phoned my ex wife to see if she had wanted them to collect these so called arrears and she said yes, I can’t understand how they managed to contact her as she has moved away from the area. How did they get her phone number? Also they have’nt got my national insurance number on any of the correspondence, so I assume she told them my address, (I moved 3 years ago) and the place where I work.. I’ve now received 2 more letters. One with all my arrears on (from 1992 to 2001 which totalled £38000 (don’t ask me where they got that figure from!) but now brought down to £5683.00., Then another letter came ssking me for full details of the year 1995/96, including wage slips and details of whoever was living with me at the time so they could make a fair assessment. How on earth am I supposed to remember 15 years ago! Any way I’ve asked for my Data protection files to be posted to me and I’ve also written to my MP as I don’t intend to part with a penny. The daughter that they want money for is now 32 with 2 children!

  20. Charmaine… my comment is in reference to the PWC was aggressive towards myself, not our children…. therefore my children were safe.. It was I that experienced her aggresive attitude and violence and the children experienced her actions towards myself by seeing and hearing what was happening generally because my ex was a selfish arrogant and ignorant bitch…. However! I could not possibly have 2 young babies living in a renault megane outside my workplace while I had to work in order to survive. such action would be neglect….. even when I removed myself from Bradford to Preston, I could not just leave my children in the car while I sorted accomodation and new employment, to act in such a way would have been neglect of my children, I had no choice but to leave my children with their mother where they were safe..It was I that experienced her physical and emotional abuse and removed myself from that situation to live in peace and to allow my children to have peace in their lives… I moved near to my eldest son and have shared care, however! My ex does not recieve any CSA entitlements due to the fact I have shared care of my eldest and wonderful son whom I am able to provide for… Unfortunately, I have had no choice but to remove myself from my other childrens lives as communication is not achievable with their mother and without doubt she would and will take each and every opportunity to cause difficulty… Maybe one day they will search to have contact with me and discover for themselves exactly what type of woman she is… this is likely when they become teens…. just as much as my eldest has discovered by his experiences with his mother…. however! I am prepared to allow their mothers to push my children into my welcome arms and open door….. My response was not an issue of touching nerves so to speak but the reason and the logic behind your comments that were startling after I provided the fact that I was living in a car for several weeks and working, I had no time or finance to support my children while in such a situation, should my children become as cold as I was living in a car, there was no means to keep them fed or warm, nappy changes, milk bottles etc….. how do I work in a foundry and make such provisions that are nessessary to keep my children warm, fed and entertained? I was living in a 5dr hatchback full of my personal effects… that is not exactly a safe environment for 2 babies is it?My children will wake one day and realise that I did the right thing for them and myself… My eldest tells me he believes I did the right thing and that is down to his experience during stays when I had 2 go to work and leave him with her… he told me of his experiences of her shouting at him, I asked him if he felt that I should find someone who was right for us…. he told me it was my life and my choice.. It is because of his approval of my question that I acted on his words… A wise kid witout a doubt… I needed his input as the life I was living had affected him… so I did what was best for myself and my eldest child…So an NRP I am, who does not provide for my younger children but provides for the eldest child from my own pockets and nil assessed for CSA payments at current. with unretreivable arrears still illegally calculated by CSA…. unfortunately, my younger 2 have to do without their father, but that is an individual case as are all other cases…Unfortunatly, there are several PWC's on here who make accusations about NRP's being irresponsible without realising each individual case… simply because they find their NRP irresponsible!!! however! we the responsible NRP's who do provide for our children in whatever way we can and detest the CSA's interferances and control over ours and our childrens lives and in support of the PWC, are accused of attempting to deny our responsibilities to our children… This is were the NRP will differ with PWC's… all by the assistance of the CSA…Child Screwing Agency…

  21. However! the fact is that had I took my children, their mother would most certainly have called the Police to alert them with a complaint of Child abduction, the fact I had no where to live…. It would most certainly be considered by the law as abduction and neglect while working my butt off to provide financially the children as they were sitting in a car, cold, hungry and in need of nappy changes… In either case, I would be prosecuted, how would such actions be protecting my children?

  22. I'm sorry but your comment are sooooo flawed when looking at the obvious comments I provided in regards to my situation at that time..Had I returned weeks or months later, the Police would consider such actions as child abduction even if I had new premises to live, who would care for them while I was searching for work or even at work? I am not a well paid employee and would prefer to make sure they were cared for properly…..by people I knew I could trust….I'm sorry but I feel I must comment that your advice had too many flaws to make such actions reasonable and wer clearly not in the best interest for my children..

  23. Most of the above comments seem to be off the subject. I had the same situation as you. 2 of my sons live with me, 2 with their mother.You haven't said but I suspect your ex went on benefit and as you'll see in many of the other cases listed the CSA is not interested in collecting money for children or their parents. It is solely interested in collecting money and keeping it! The CSA sole intention is to prevent children and their mothers getting the father's money. It's called fraud, and the taking of this money is called theft! Even the CSA's name is fraudulant as the money collected is not being used for child support! IMPORTANT – As this claim is 1995/1996 the claim is outside the 6 year rule and cannot be claimed. Write back stating that their claim is ficticious and is a totally false claim. Then if they make a DEO or attempt to make a liability order, refer it straight to your local magistrates court! Good luck, defend any attack by the CSA.

  24. Please explain clearly how I was being silly!!! It would be silly for me 2 have taken the children when I had nowhere to go, and the fact I was living in my car…. I had no family near by…. all friends in that area were her friends and my work collegues had their own issues or families to take care of, I found no reason to burden them with my problems.. they were my problems and as a man, I had to deal with them.I previously took the move away from my own family and friends to be with her at the beginning…. however! since the split, I had to find alternative accomodation, alternative premises to live other than my car…. I was unable to prove that she was a danger to the children and verily like the CSA, who do you think the police would prefer to believe? Hmmmmm! again, assess all issues prior to making flawed comments… clearly you have no true understanding of how the law actually works but fortunately in my own and my eldest child's best interests, I do!!!It is clear that I took the correct action rather than taking the stupid actions leading to arrest for child abduction and neglect of children… It is child abuse and I chose not to take the stupidity route.. in the best interests and welfare of and for, my children!!!

  25. unbelievable that surely cannot be right! sounds all wrong to me. I doubt any of this would be enforceable particularly as you have never received any letters from them before now

  26. I can only comment that I did provide information in regards to my situation, I also felt I had 2 present further facts that confirm I did make the corresct actions, however! unfortunately we all have to suffer at the hands of the CSA as they are not interested in the best interests of the Chold, PWC and NRP respectively

  27. Welcome to hell, Brian.

    The CSA (a bit like Torchwood) are beyond government. The similarities pretty much end there though, for whilst both organisations are fluent in alien language, the focus of the CSA’s work is to collect money from divorced British non resident parents (usually fathers), rather than to protect earth from intergalactic malice. Their MO (The CSA’s, not Torchwood) for this is to use National Insurance records to identify those NRPs in work (irrespective of whether a claim was made) and apply retrospective assessments which they can enforce through attachment orders, on your pay – without ever having to convince a judge or appear in court.

    Think of it as a tax on divorce, by a defunct and discredited organ of a dysfunctional democracy.

    Unfortunately, the person most able to assist you here is your ex partner. If you have not done so already, contact her and let her know what has happened. Once that is done, write to the CSA asking that all communication is conducted in writing. Summarise that which has been asked of you and put that in writing to them as well – they usually tie themselves in a knot about three letters in – then you go to your MP.. then they give up – I mean “close the case”.

    The inland revenue will have records of your taxable earnings for the years involved – this is everything the CSA need from you in that area – luckily, HMRC are unable to understand them either, and do not grant access to their records.

    You sound like a responsible bloke, so I would also imagine that you provided for your Daughter during the period. Ask her (and/or your former partner) to confirm the nature and scale of these amounts, and make sure that you fill out the CSA form that produces the calculation of your earnings. – Do EVERYTHING in writing and keep copies of correspondesnce in both directions.

    They are just crooks and bullies – like all bullies, they give up when faced with determined opposition, then claim that they are in some way, victims.. publishing league tables of the money they were unable to steal, and publishing them for the benefit of daily mail readers..

    Cynical? – Me?.. surely not.

  28. i`d sooner the csa be scrapped and the child be giving some sort of vouchers so at least i can see where my money goes,that way the mother (pwc) isnt sitting ALL DAY LONG with a bottle of cider down the side of her chair,and to see her get off her backside and get some work,by the way the child that dosnt live with me is 15,and is currently getting 140 a mth and the other child that does live with me recieves 6 pound a mth ALL KIDS ARE EQUAL how can 1 child get 140 a month and another 6 quid this should be renamed to CHILD INJUSTICE AGENCY…

  29. Hi everyone,

    I am trying to find out if Mr Matt Hillin actually exists as I believe he does not nor does Carla Prendergast or Gordon Jackson.

    Ever tried to speak to them?

    You get responses such as…

    He is not in the office today.
    He now longer works in the dept.
    he is at lunch.
    He hasn’t worked here for the past 3 months.
    He hasn’t worked here for the past 3 days.
    I have not seen him in the office for a twelve month.
    Or if you insist on speaking to him they get aggressive.
    As it is only right if some one sends you a letter firstly shouldn’t they sign it?
    secondly they should reply to you.

    It is all build into the designed system that you can never contact the same case worker twice, you may if your lucky the max I have ever spoke to the same case worker in 12 years is 3 times and then you get told that they are now on special training until August, lol Don’t you just love the CSA?

    The real question is how much do the case workers earn in bonuses for putting our lives through hell?

    I am currently in the middle of a massive scam that the CSA are now putting me through and trying to drive me into poverty!

  30. Matt Hillin, Carla Prendergast and those other names at the bottom of your letters are Centre Managers. Their names are at the bottom’s of every single letter that comes out.

    They are NOT caseworkers, nor is it likely that they will ever work your case let alone look into them. The letters are sent by caseworkers – the ones you speak to on the phones.

    My suggestion is to ask your caseworker’s name (they probably won’t give you a surname but it’s a start) and the team that they work on, and their extension number.

    This should be a point of reference for you and make it easier to get in touch with someone who has actually seen your case details.

Leave a Reply

Your email address will not be published. Required fields are marked *