Categories
CSA Help

Left on hold by CSA

After waiting over an hr using a neighbours phone tonight I am seriously disappointed .

To be told for over an hr that im number 1 in the que and yet still no1 answered the phone. I only wanted to know if my ex has paid as I have not received any payments this month.

2 thoughts on “Left on hold by CSA

  1. ..and this is just one example of why you should never, ever deal with the CSA by phone, always in writing and sent by recorded delivery.

    Never give them your phone number, they will phone you at the most awkward time – to your disadvantage.

    Put what you have to say in writing.
    Send it by recorded delivery.
    Keep copies of all letters sent and received in date order.
    You have a record of what you have said.

    This will prove to be invaluable when it comes your MP taking on your case, making a complain or legal action.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.