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CSA Complaints

Incompetent CSA

8 January 2011 by Stuart Mccutcheon

I had been paying child maintenance directly to my ex by standing order. I also had the sense to label the standing order ‘child maintenace’ just in case my ex chose to deny my commitment. She chose to have my wages reviewed by the CSA and must have had a shock to find I overpaid her by £120 per month. The CSA directed me to continue paying the new amount directly to her, which I did. No problem. My troubles began when my ex chose the CSA to collect the money on her behalf.

They refuse to accept my bank statements as proof of payments made without a written declaration from my ex so I find myself in arrears even though I’ve paid every penny. In a nutshell, if your ex has an axe to grind, it doesn’t matter what proof you have, they will back the parent with residence completely.

By the way, I’m still waiting for them to set up a direct debit after 6 weeks so unfortunately my ex didn’t receive a penny over x’mas.

WHAT A JOKE

13 thoughts on “Incompetent CSA”

  2. Just another csa f up n money grabbing ex partner , why can't the csa be scrapped and a fair system be implemented makes me mad as all the csa do is make the problem worse n the absent father continues to suffer

  3. did you get the csa direction to pay directly to her in
    writing. if so maybe you can go to your mp kick up a fuss

  5. They are abusing your basic human rights by ignoring those bank statements as a proof of you having paid maintenance outside CSA.

  6. Anyone knows how is that possible that a NRP gets a letter from CSA just out of the blue stating he/she (NRP) already has arrears of let us say 6,000 pounds????As far as I am aware, if the PWC opens a case with CSA let us say on 01st January 2011, then the PWC can only claim child support from the date onwards on which the case was opened with CSA. This means that a PWC is NOT able to claim maintenance for the previous time period (prior to the date on which the case was opened).Anyone knows anything about this??? So how would a NRP get a CSA letter out of the blue with 6,000 arrears or even more? That means CSA must have opened the case years but at least many months earlier?

  8. If she advises the CSA you haven’t paided any money from ? Date to ? Date > she is attempting to obtain money by deception, and if she has been receiving any benefit this is also benefit fraud . When anyone claims benefit they must declare any monies they have or are receiving daily – weekly – monthly.If the CSA still refuse to look into it then see if you take some civil action against her.

  9. Do NOT pay them by direct debit, otherwise they will just take what the hell they like! If they want you to pay them, not her, then pay by Standing Order, then you are in control. But you are fully entitled to keep paying her directly, as you have been doing. Just tell them to xxxx off and leave your arrangements alone. Do everything in writing, do not speak to them on the phone. And, make sure you write the letters on the basis that you may have to produce to a Judge. You are fully entitled to make your own arrangements and pay directly! The CSA are just looking for anytone that they can STEAL money from! Just look at all the other cases on CsaHell. The CSA take your money but do NOT give to your ex, so stay well away from them. Should they theaten you with a DEO etc, then come back to me.

  11. the six weeks wait to set up a direct debit might be incompetence or the s@ds
    might be going direct to your employer with a deo. juct a thought !!

  12. Further to my earlier post, benefit fraud is a matter for the police, its criminal offence.On the subject of direct debit, I was asked to start paying DD by the CSA as my standing order was not the preferred method of payment, when I asked the young women if that was current legislation , she advised me it was and next year I would have no choice it would taken for my wages.I asked her to provide me with a copy of the CSA legislation which stated this, two days later I received a brown envelope asking me to send two payslips as discussed earlier ref pay rise, already adjusted at my end via standing order that was 1 of 2 – 2 of 2 a very small hand written note advising me of her search for requested info was fruitless, is she making this up or does it actually exist.

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