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The first mistake is in assuming that the CSA give a rodents rectum.
Had exactly the same thing happen to me , £750 they took off me after my claim had ceased ….. Robbing scum they are
Demand it back of its overpaid. They have to chase pwc. They’re quick enough to slap a deo on nrps or take direct from their benefits. Time they return favour. Email them email your mp.
I was owed £900 I got £300 or so back then I got told I owe them £2000 from 2010 so good luck getting it back chances are they will find some you owe from years ago
My husband did get his overpayment back ring them get persons name and only speak to the some person.. Nagging works !!
Firstly I would say, never accept your case is closed.
I heard that from the csa and it wasn’t. Don’t believe that and keep every bit of documentation you get from them. I was owed, and then I owed money, that never made much sense, all because the csa can’t seem to file correctly, don’t remember what they have said always, and there are so many offices around the country one office doesn’t know what the other one is doing.
Here is the advice (it’s going to be a long process), write a complaint, go through the full complaint procedure (trust me this will take several years), keep everything they send to you. If you are still not happy (even if you are, ensure they carry out what they have said) go to the Independent Case Examiner. Even going to the ICE is not easy, you have to have been right through the csa procedures before they will take the case on (there are no short-cuts). When I got to the ICE it was then another year before they (after lots more letters to and from them) came up with a decision, and I know it’s difficult to believe, but it was in my favour. I am now getting maintenance owed to me (from 5 years ago) and also received compensation payments from the csa.
Stick with it, keep the documentation, keep writing to them when they do not respond within their own timescales, it will all serve as ammunition when you reach that glorious day when the ICE take your case on.
I’m not going to say that the compensation is a great deal of money, but to get the ICE to say you are right and the csa are wrong is just ……….. priceless.
I’ve been disputing parentage since 2006, the case was closed in 2011 when she refused DNA tests, then in 2013 I got a letter saying I owe £15,000+ and they were going to take £744 p/m straight from my wage, since then I’ve took her to court, she’s been ordered twice from a judge to take a DNA test which she both never took, now the CSA are paying she still refusing to take the test, yet the CSA are still taking money off my wage!