Heard nothing from the CSA in 15 years before they demanded money!

March 31, 2013

In 1998 i was contacted by the CSA via the Benefits Agency as i was at the time unemployed, that they were going to deduct some of my benefit for child maintenance as a girl who i had had a one night stand with was naming me as the father of her new born child, i was told to attend an interview with the CSA and was questioned about it and signed a a statement saying that i was not the father. I was not told to do a DNA test.

A month later i was back in work and up until February of this year (2013) have never heard anything from the CSA until now. I have been on Jobseekers allowance since losing my job in July 2012 and this week (Feb 2012) i have recieved a letter from the benefits office saying that the CSA are deducting £7.20 a week until further notice for child maintenance!! I have telephoned the CSA and all they would say it is to do with the case of 1998, they would not talk to me anymore unless i went through some form of security check over the phone, they wanted my bank details otherwise they would not talk to me!

I contacted the CAB and all they said was do a DNA test.

To say i am shocked is an understatement, i suddenly feel like my whole world has collapsed, i am a nervous wreck.

I really have not ever thought about this since i have never heard or had a call or bill from the CSA since 1998 nor have i ever had any contact with the girl in question, i dont even know if she lives nearby anymore, its been 15 years. I simply got on with my life. Anyone know where i stand! I was never asked to put my name on the birth certificate.


47 Responses to “Heard nothing from the CSA in 15 years before they demanded money!”

  1. lisa on March 31st, 2013 1:36 pm

    CSA complaints free phone number 08007838527 You may have been phoning and complaining to the CSA for a long time getting nowhere use this guide and you will see how quickly they respond. Please do excuse if I repeat the steps I have done this for a good reason. 1.Complain and Appeal and get your MP involved EMAIL the complaint and appeal copy everyone in.
    2.Order your Data Prints by post and email.
    3.Email all and sundry use the email list and email them every couple of days to remind them.
    4.Not happy with data prints items missing Complain to ICO be sure to copy everyone in. [email protected]
    This is what you do immediately if you believe the CSA are taking too much from you! ■First thing you must do is make an official Complaint and Appeal *EMAIL THE COMPLAINT*and contact your MP and get them involved regarding your issues you are having with the CSA. Mention that you believe that they have made an Official Error. Ask the CSA for the decision to be set aside as they are not leaving you enough to live on and is going to cause you an injustice. This is based upon Regulation 55 of the Child Support Act (Maintenance Assessment Procedure) 1992 http://www.legislation.gov.uk/uksi/1992/1813/made
    Attach a copy of ALL your outgoings, even the things the CSA don’t allow for. Email a copy to your MP and all of the others in the email list further below it should get passed straight to the chief executive’s office. It is very much more than likely that they will then find errors in your assessment going back several years and use that as an excuse to drop the payments. You can find who your MP is via here http://www.writetothem.com As you will be emailing many politicians, ministers, ICE, ombudsman, complaints team etc all at the same time as per the email list below your emails will more than likely be forwarded to your MP in anyway. or use their [email protected] for example [email protected] [email protected] or simply just Google your MP if you know who they are and you will find their email address on their website. This is the email distribution list you are going to use for your Official Complaint and Appeal. Your MP [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] BCC this email address: [email protected]

  2. lisa on March 31st, 2013 1:37 pm

    Paternity – New Application PWC contacts agency asking to open case – details are taken accordingly NRP is contacted – initial attempts are by phone if number available, if no answer or no number available NRP will be send MEF (Maintenance Enquiry Form) along with covering letter stating name of PWC and name of QC(s). NRp will be asked if they accept paternity of QC(s) named in the PWC’s application 1. If NRP accepts of child(ren) case is opened. 2. If NRP denies paternity on initial MEF on MEF call or MEF form NRP will be offered DNA testing for QC(s) – this can be only, all or some (exceptions to this is where QC(s) are adopted. New App team will refer case to Complex Case Worker and DNA test(s) will be referred to Cellmark – Cellmark will contact NRP and PWC to make arrangements for tests to be carried out. NRP will be required to attend a specified medical facility (may be their own GP) and must present photographic ID. Tests are taken and sent to Cellmark lab. Results are supplied to CSA. If NRP is proven to be the biological parent the case will be opened and an assessment for CM will be progressed and the NRP will be held liable for regular maintenance back to the Initial Effective Date (the date the NRP was first contacted by the CSA). If the NRP is proven not to be the biological parent of the only QC named in the application the case will be closed, the PWC cannot re-apply for this child and this NRP at any point. If the NRP is proven not to be the biological parent of 1 or some of the QCs in the application the child(ren) who are proven not to be the biological children of the NRP will be removed the case will remain open to include QC(s) who have been proven to be the biological child(ren) of the NRP, NRP will be liable for RM of any QC proven to be the biological child(ren) of the NRP. The NPR will be held liable for the cost of DNA test(s) that prove the NRP to be the biological parent of child(ren), the CSA will pay the cost of the DNA test(s) that prove the NRP not to be the biological parent of child(ren). If PWC refuses to allow a DNA test the case will be closed (if there is only 1 QC named) or the appropriate child(ren) will be removed from the application if there are multiple children. The PWC can re-apply naming QC(s) at a later date and the NRP will be asked again if they accept paternity of QC(s), if paternity is accepted the case will be opened and assessed, if paternity is denied DNA testing will be re-offered. 3. If NRP accepts paternity on initial MEF call and later questions paternity NRP must advise CSA and will be advised that they are required to obtain a Declaration of Non-parentage via the courts. The CSA will not pay the costs of obtaining a Declaration of Non-parentage. If a Declaration of Non-parentage is obtained the case will be closed – or the appropriate QC will be removed from the case. If a Declaration of Non-parentage is not supplied to the CSA the case will remain open. Liability for CM for a QC for whom NRP has obtained a Declaration of Non-parentage will cease from the date the paternity dispute is reported to the CSA, if however the NRP reports a dispute and does not take action to obtain a Declaration of Non-parentage within a reasonable time the case worker can decide to issue a refuse to review – example of which would be NRP calls CSA 1st March 2010 and states they dispute paternity of QC A, is advised to apply to court for Declaration of Non-parentage but fails to apply until 20th Nov 2010 a case officer may decide to issue a Refuse to Review letter on 30th June (these timescales are not specific). If NRP does not provide the Declaration of Non-parentage within a reasonable time but contacts the CSA to report that there are delays due to PWC not complying with the court the dispute can remain open. Paternity of QC(s) can be presumed on any application where the NRP does not respond to MEF calls and fails to return the MEF form. If paternity is presumed and NRP later disputes this NRP will be required to obtain a Declaration of Non-parentage via the courts. Paternity – re-applications If a PWC closes a case where paternity was previously accepted by the NRP and at a later date the PWC submits a re-application the NRP will be contacted – again initially by phone and if no response MEF form and covering letter – NRP will be asked if they accept paternity of QC(s) – paternity of a QC accepted in a previous case can be denied in a re-application. Paternity of QC(s) previously denied and proven via DNA testing cannot be denied on a re-app. If paternity is disputed for QC(s) on a re-application DNA testing will be offered on the same basis as paternity denied for QC(s) on a new application

  3. lisa on March 31st, 2013 1:38 pm

    Complain to the highest level, see how quick they move, Demand a DNA test, they cannot deny you this, you might be paying for a child that isnt yours, Good luck

  4. topper on March 31st, 2013 4:30 pm

    Thats quite a comprehensive document @Lisa, where can I get more info like that?

    Also, If i decide to go through the Court process for a Declaration of Parentage, what rule or document do I quote, do you know if there is a cost, if so how much?

  5. lisa on March 31st, 2013 5:22 pm

    @ Topper

    Feel free to join us within our facebook group, we are there for support and guidance for help with all areas within the CSA,

  6. lisa on March 31st, 2013 5:28 pm

    We dont charge for our knowledge and help or advice, we are actually helping many people see fairness through the CSA, not many people get that with just ringing or writing,

  7. topper on March 31st, 2013 6:45 pm

    I will have a look when I find some more time. Thier are many sites that ‘free’ advise on the web,
    How ever long did it take u 2 type the above, also cud you give further details on Declaration of parantege through the Court thingy plz?

  8. Peter Brown on March 31st, 2013 9:40 pm

    The first thing you have to realise is that all staff at the CSA are SCUM, you are innocent until proven guilty under Common Law and European law, but the CSA are doing everything they can to deny you these rights. I am sorry to say that you are in for the fight of your life!…..good luck

  9. Amanda Johnson on April 1st, 2013 2:17 am

    firstly csa cant force you to give your bank details to them the only details they should ask for are your ni number and dob. If you have a copy of what you signed in 1998 then copy it and send it to them recorded delivery with an attached letter stating you signed the statement in 1998 stating you weren’t the father of the child and that at no time then or since have you been asked to do a DNA test by them to prove or disprove this also demand that until this is resolved that the cease taking money from your benefit and refund anything taken so far as this is illegal for them to do so. 15 years ago you wouldn’t have been required to be on the birth certificate. Hope you get things sorted out for both your benefit and the child in questions benefit.

  10. lisa on April 1st, 2013 5:52 pm

    @ Topper,
    section 20 in court to get a DNA test carried outApplication to the courts under Family Law
    At any time the alleged non-resident parent or the parent or person with care can apply direct to a court for the courts to determine parentage.
    These decisions are binding on the CSA.
    When an application is made, the courts will usually request DNA tests.
    What happens once the dispute is resolved?
    If the alleged non-resident parent is proved to be a parent of the child any unpaid arrears of maintenance will be due. The CSA will take enforcement action if it is not paid.

    If an alleged non-resident parent is proved not to be a parent of a child either by a DNA test result, or a declaration made by a court, the CSA will revise its decision. Any maintenance previously paid can be paid back.

  11. lisa on April 1st, 2013 5:56 pm

    paternity testing fill in a court C1 form A week later you should receive a letter detailing the judges comments The application should be for a Declaration of Parentage whether you are or are not a parent under S55A Family Law Act 1986 and commenced by a petition.

  12. Lee on April 3rd, 2013 9:26 pm

    Lisa – great piece by the way – when you say ; Order your Data Prints by post and email, are you referring to requesting information held under the data protection act?

  13. colin on April 3rd, 2013 9:36 pm

    iv been paying the c.s.a for 14 year ,it seems im being punished for this as i had case on csa1 giving a child i dont see £85 a week and i child i see all the time £25 a week ,on the old case it makes no difference if my mortgage goes up now as im being fazed in on the old system ….JOKERS

  14. colin on April 3rd, 2013 9:40 pm

    can anyone tell me if it makes a difference if the PWC marries as my ex has been married for years but this dont seem to matter ????

  15. wilf on April 3rd, 2013 9:55 pm

    Colin:- Now you are on CS2 it makes no difference.
    On CS1 it only makes a difference if they have a shared child.

  16. colin on April 3rd, 2013 10:34 pm

    they do have shared kids ,the child i pay for even has his second name ,thanks wilf

  17. chall on April 4th, 2013 8:09 am
  18. Brett on April 4th, 2013 11:59 am

    Anyone know under CSA 3, how maintenance will be calculated ? Im currently on CSA 1.

  19. lisa on April 4th, 2013 2:24 pm

    @ Brett,
    As far as im aware when CS3 comes into force some time this year it will work out on gross pay, before tax and ni, There are also charges for both parties using the system, £20 one off fee from the pwc to use, then the NRP will have charges between 12% and 20%, PWC can pay upto 7% out of the maintainance calculation, that came direct from CSA yesterday after a lengthy phone call with them

  20. colin on April 4th, 2013 6:13 pm

    lisa what will happen to my case as i was on csa1 then made a new claim 2 years ago so then my csa1 was brought up to a new case although i was calculated on csa 1 i pay £350 a month ……sorry if this is as clear as mud ha

  21. Alice on April 4th, 2013 7:48 pm

    yes – extensive information on the paternity issue. I wonder if Lisa would care to tell the forum where she came by such a comprehensive amount of information

  22. brett on April 4th, 2013 8:20 pm

    Thanks for advice Lisa. When you say the NRP will have charges of 12 – 20%, do you refer to charges as maintenance or will the charges be on top of the maintenance.
    Im trying to keep one step ahead of that shower of shit.

  23. chall on April 5th, 2013 8:16 am
  24. Lisa on April 5th, 2013 10:57 am

    @ Brett
    To be honest mate, im not sure exactly, im assuming that charges will be on top of what regular payments you would make, if its about the goverment getting money back for the treasury you can garuntee they would be on top of payments, Hope that helps,

  25. Pete on April 5th, 2013 11:37 am

    i see Alice the troll (CSA male staff member) is on the scene again. You see we as NRPs are just entiltled to the right information as anyone else, Pity people can not use there real name but hide behind false names, typical shower of shit (CSA)

  26. Lisa on April 5th, 2013 1:03 pm

    @ Alice

    It doesnt matter where i got my information from, i posted it because i know its concise and correct,
    Unlike you im not biased and help everbody i can with the documentation i have aquired, maybe you need to look at your code of conduct a little closer sometimes, Your not allowed within your role of csa worker to frequent forums such as this, now run along

  27. Brett on April 5th, 2013 6:14 pm

    Thanks Lisa. I know I won’t be paying less under CSA3. People who work hard and pay their taxes will just be stitched up by the scum.

  28. Lisa on April 5th, 2013 7:14 pm

    @ Brett

    No problems mate, hope you get sorted, need any help give me a shout,

  29. Alice on April 5th, 2013 8:30 pm

    so – no answer from Lisa as to where she acquired the information about paternity then … perhaps she is not too keen on people knowing that it was me – Alice the Troll, she who does not have half a brain cos she works for the CSA – who typed that information up … Lisa had one of her ‘friends’ copy it and supply it to her … I notice that she is has avoided revealing that to the people she is helping with ‘her’ knowledge and information … clearly it also kicks the feet from the theory that Alice only ever provides helpful information to PWC and refuses to help NRPs.

  30. Lisa on April 5th, 2013 8:42 pm

    @ Braindead Alice

    The information came from the old csa page, being a csa employee you should have known that, As for the fact you provide information that’s helpful clearly never happens, well not with NRP anyway, do us a favour go back to your facebook group, you all talk the same crap language there

  31. Alice on April 5th, 2013 8:58 pm

    no Lisa – that was copied and pasted direct from a help sheet I wrote and uploaded to a FB group – and the reason I know is that there is a typo in it that I made. The group it was uploaded to is the same group that you were banned from for being so abusive to many members – the same group that some of your friends are in so they can take screenshots for you, the same group that you keep trying to rejoin and having your application denied.

    So not only are you two faced and devoid of any morals – you are also a liar

  32. Alice on April 5th, 2013 9:00 pm

    and no doubt you will also be in possession of a help sheet which contains a list of common CSA jargon and another that outlines the process for new applications – again typed up by myself and not copied from any old CSA website

  33. Lisa on April 5th, 2013 9:17 pm

    @ Alice

    Banned from a group???? No you really need to get your facts straight, i left because you working for csa and giving advice to people mainly PWC is wrong and against civil servant code of conduct, Never have a copied any of your work, nor would i want to , seeing as im not sly like you, I dont take private messages from personal individuals on a closed group to give personal help, the only 2 faced lying person round here is you So please do get your facts straight before opennig your mouth

  34. Lisa on April 5th, 2013 9:20 pm

    Where have a tried to rejoin your group, please do show me??? The proof would be great please, as for screen shots i have lots from the group, i dont have to rejoin, i get screen shots sent to me every day from you usually spouting the same abusive crap and slandering my name, im sure giving your IP address to people high up in the CSA is about the right time, I have other things to be doing with my time than joining a group of sad people who are all moaning about one thing with your encouragement, how to get more money from there ex!!!!!! Thats not false now is it Alice

  35. Alice on April 5th, 2013 9:22 pm

    You are a bare faced liar – the scrip that you posted at the start of this thread is n exact copy of the sheet I typed and uploaded to a FB group that you are repeatedly trying to re-gain entry to – along with certain others who are on your FB friends list and members of your group – you know fine well that you did not type up that information and now that you have been challenged about it you come out with bare faced lies to cover up the fact that your knowledge is severely lacking. You know and I know the truth – the difference is I am not trying to lie my way out of a situation

  36. Lisa on April 5th, 2013 9:28 pm

    You work at CSA i dont, i help people you dont, lets see how the people high up in CSA take screen shots of this,Enjoy

  37. Alice on April 5th, 2013 9:33 pm

    yeah whatever – re code of conduct, there is nothing that stated that CSA employees are not allowed to post on forums, we are allowed to do so as long as we do not claim to be representing the CSA or DWP and do not state that our advice/opinion/information is posted on behalf of the CSA. You carry on with your advice and help and lets hope that the poor people who you give benefit from it. At least when I give information it’s based on facts and not false hope

    end of – good bye you sad little woman

  38. Lisa on April 5th, 2013 9:39 pm

    @ Alice

    Does the name julian parnell mean anything to you??? Maybe not, he is one of your bosses, i spoke with him for the last few days, and he has actually said you are told within your code of conduct working for DWP/CSA that you are not allowed to frequent sites like this or facebook and give advice to anybody, OOOOPS , maybe next time get your facts straight

  39. Lisa on April 5th, 2013 9:45 pm

    Just to add Alice, you always tell people you work for CSA, that i have a screen shot of this also, which i have included in my email, telling the members of your group what goes on behind CSA doors, how sad you have to bring your work home with you

  40. topper on April 6th, 2013 12:10 am

    @ chall , thank you for the links, oh my, a lot of reading there I think, definitely a case of some cocoa and reading I think??

    @ Alice and Lisa, so who is going to own up to either copying or being the CSA worker here??

    I seem to recall being in another topic that involved you two, there was a hint of kissing and making up, this I was rather looking forward too, is it still going to happen 🙂

    Do we really care if Alice is a ‘Troll’ so long as she/he gives factual advice? Is there a case of plagiarism or not, that is the question??

  41. topper on April 6th, 2013 10:07 pm

    mmmmm, me thinks that they have both left the building??

  42. chall on April 7th, 2013 8:14 am

    You’re welcome topper.

  43. chall on April 7th, 2013 8:42 am

    Quote lisa on April 1st, 2013 5:56 pm
    ‘paternity testing fill in a court C1 form….’

    To correct the above, as the original post containing the info was written on Thu 24th Sep 2009.
    The C1 has now been Superseded by C100

  44. Lisa on April 7th, 2013 4:21 pm

    @ Topper

    Seriously work for the CSA give me a bit of credit, fighting them from both ends being a NRP wife and PWC,
    Alice is just a fool who thinks the whole world revolves around her posts
    Secondly the only thing i can say is the CSA have made so many mistakes there a law unto themselves and things need changing, if things were right there wouldt need to be a forum like this would there!!!

  45. topper on April 7th, 2013 10:25 pm

    Of course they are a ‘Law unto themselves’ they work within Government Statute, the trick is surely to learn the Law before it can be fought??

    If this Alice person works for the CSA, then rather than continually make derogatory remarks to this person, would it not make more sense to actually gain a friendship, that way you could be kept up to date with the workings of the CSA, thus enhancing your knowledge and then be in a positive position so as to aid others in their plight?

    This Alice person seems to have some in depth knowledge of the CSA Law, so it would be logical to pick this persons brain??

  46. wilf on April 8th, 2013 11:22 am

    Well said topper, you echo my sentiments exactly.

  47. Macon on May 4th, 2013 11:58 pm


    I think you work for the CSA as well 🙁

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