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CSA Complaints

Every time I ring it costs me but I’m still getting no answers

Where do I start, one problem after another ..wrong amounts of money being taken off me eachi month, payed my back pay and still saying I owe them money, just short of five hundred pounds takin in December pay packet..

Sending me cheques back and then saying I’m in arrears. Everytime I ring up keep me on phone costing me money and still getting no answers. Sick of it HELP!!!!

6 thoughts on “Every time I ring it costs me but I’m still getting no answers

  1. Don’t deal with the CSA by phone! Only deal with them by letter and also state in that letter that they are to contact you by letter only and request that they remove your telephone number from their system.

  2. Ok listen to those who say do not phone the CSA. You can never prove the content of a phone call.

    Nikki is part correct in that you can get your file and they cant stop u doing that. write to the Data protection unit and they will charge you 10 quid.

    Your file is the best weapon to have then u can as Terry scott suggested send that to NAsCSA

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