Does the CSA work anymore?
CSA is really becoming very difficult to deal with. I’ve had payments paid to me late and in some instances 2 months late. I’ve spent countless hours and money dealing with CSA to chase payment.
I recently spoke to CSA and one of the customer service agent told me very simply to take it or leave it and that payments will be late and that I should not depend on the money being paid to me.
Unfortunately the whole idea of going to CSA is because lone mums require that payment to make ends meet and I cannot understand why the service has deteriorated on badly. I’ve been with CSA for years and I’ve never had a problem however recently I’ve had to call and chase them each month for payment although payment have been received by them.
When I asked to lodge a complaint I was told very clearly that nothing will be done. Is CSA working and is it doing it’s job?
3 thoughts on “Does the CSA work anymore?”
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get the father to make payments to u cut csa out
You can invoice csa for re imbursment of calls made and they do pay it
Yep mine always late now get stuck have advised me to phone every month to chase payment goes onto a tracker too if I don’t phone won’t get payment will just sit there can’t understand that they have got worse I’ve had a case since 1999 but now on newer system when I make the call week later payment made but shouldn’t have to phone them that’s not right.