Deduction assesment

March 13, 2011

I make regular payments through the csa, but have been told I have incurred arrears. I asked how this was possible as I had maintained there payment requests on time.

I was not given an explanation for this, just told that I had to pay the arrears off and the ammount they wanted was ££££. I informed them that I could not afford the ammount requested and it would not leave me with enough to cover the cost of actually travelling to work.

I was then told that they didn’t take costs incurred by travelling to place of employment into consideration.

Is this lawfull? Because if it is, thank you and I’m now unemployed.


One Response to “Deduction assesment”

  1. Peter Anderson on March 17th, 2011 12:03 am

    What did you do about querying the arrears?

    They are sending demands like this out to many, many people and the arrears are completely fictitious. So what evidence did they provide you with regarding the arrears?

    Do not take these arrears at face value. Have a look at what you were actually what your assessment was and what you were actually paying. I suspect the arrears are incorrect. So write back (do not phone) saying that as you were paying all these years the arrears a clearly incorrect and that they must supply full details as to each assessment made and how the arrears are made up. Give them fourteen days to reply.

    And, write to the CSA in Longbenton, address below, and ask them to send copies of all computer and clerical records as required under section 7(1) of the Data Protection Act 1998. Ask them to include copies of all letters, notes and emails etc, especially those from each of their branches including Hastings, Plymouth, Newcastle, Birmingham and Belfast and also copies of all letters, notes and emails to/from the CSA’s debt collectors and solicitors. Also ask them to ensure that the notepad sections of the computer files are properly dated. Enclose a postal order for £10. You will then receive in about a month’s time a complete copy of your file (there is a template letter on and other useful information).

    In the meantime if they make further threats against you, can you come join us on Facebook? CsaHell on Facebook is down at the moment so for the moment we are discussing problems on “Against the Csa” on Facebook, or if you need help with contact you can go to “Separated Dads” or “Dads with Kids”, both on Facebook.

    CSA Data Protection Unit
    Room BP6102
    Benton Park View
    Benton Park Road
    NE98 1YX

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