CSA trying to make up fictitious claim

June 4, 2020

A few months back the CSA got on to me about arrears from 2009-2011 ,I knew I didn’t owe anything so I applied for my SARs report .
The report came back to me proving there is no claim , I’ve contacted them to no avail , I’ve found a reference quote that is not in the SARs listings , does anyone know ow what ref:CFS404 means .
They never contacted me in writing at all between 2009 and 2011 , I had one phone call , that ended up with them telling me to forget it as there was no claim , how can they blatantly lie as they do ?