CSA took money from me without warning
Good afternoon, I have changed jobs this year, and previously earned commission, up until December 2011. When that stopped my income dropped by almost £900 per month. I then started a new job in June, which I am paid around just over £1100 per month take home. I have been left 1 message, yet only have a mobile, so cannot afford to ring back. My ex wife has given you my address, yet I have not had ANY correspondance for months, and now almost £600 has been taken from my wages, without my knowledge, what it is for, and no warning? I am now in a position that I cannot afford to pay my rent, bills etc….I have paid for my son every month, even when I have been out of work, or short due to bonus removal.
I am really in a very bad position, and cannot believe money has been taken from me, without prior warning or correspondance. I have always paid for my son, and often spend extra on our week ends, i am now even struggling to purchase our food.
Regards,
Jason Jones
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RT @CSAHell: CSA took money from me without warning: Good afternoon, I have changed jobs this year, and previously ea… http://t.co/2S8 …
Jason:- This not the CSA.
You need to keep the CSA informed when your circumstances change whether it’s a new address or change of employer either by telephone or in writing.
If they have to trace a new employer and you previously paid direct from your earnings they will assume that you wish this to continue and will deduct maintenance along with the arrears accrued from when previous payments stopped from your former employer.
If you paid directly to the PWC you need to tell them ASAP so they can deduct these amounts from your arrears.
Do not rely on 3rd parties to inform the CSA on your behalf as they cannot treat this information as confident without your verification.