CSA says I am liable for when I wasn’t working
I have been obligated to pay the CSA for about 18 months now, They first contacted me when I started a job informing me that I owe arrears from information they fabricated as they where unable to contact me (Had an old address) but that was explained and normal payments were made. I left that job just before Christmas and didn’t start work until may that was meant to be for a few weeks so I didn’t inform them and paid my ex partner an amount. This job went on for 7 weeks unexpectedly but my ex partner decided to stop me sing my daughter (she has bipolar so wont bother explain why).
That employment ended and I was looking for work, About a month ago they sent me a letter stating that I owe money from the date I started that temporary job right up until then so about £1100. I told them very nicely that I wasn’t working and it needs to be reassessed and they agreed and also sent me a stamped address envelope to enclose receipts for the money I had given her in the time I was/wasn’t working.
Today I called them to make a payment as I have now started a new job when I was told I owe £1200 odd in back pay!! I explained again and that I had spoken to them a month ago but they wont change what I owe due to their Legislation and even if I wasn’t working I am still liable to pay as I didn’t inform them.
What can I do? How can people this inept have so much power over people that do the right thing! Kinder makes me understand why people make the CSA run around after them.
2 thoughts on “CSA says I am liable for when I wasn’t working”
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kyle,
Were you in receipt of benefits during your period of unemployment?
It’s in one’s own interests to ensure the CSA are notified of any change of circumstance, as such tend to be applied from the date the agency were informed and not retrospectively.
chall ~ afairercsaforall
Yeah sounds familiar I started off like yourself trying to be cooperative and volunteering payments etc but I think they just took that as a green light to start making stuff up so now I try to be as uncooperative and cost them as much time and money as I can and they seen to have calmed down.
All dealing with the CSA should be in writing as they will say whatever they like on the phone but if it’s written down you can hold them to account. To do this
1. Send them a letter by recorded delivery stating that you only want to be contacted by letter.
2. Request a copy of the file they hold on you which will also give you the case number and case worker who’s actually assigned. There is a template for this below. It will cost you £10.
http://nacsa.co.uk/index.php/letters