CSA paying late and blaming ex’s employer

December 19, 2012

Until recently I had no real issue with the CSA. However my last 3 payments have been late, the 1 I am currently waiting on is 6 weeks overdue. Accordingto the CSA my ex partners employers were paying on time but they are now holding payments backuntil the 19th of the month and it takes the CSA 5 days to process.

This is a complete lie because I have spoken to my exs employers, who are a multi national company and I believe they have paid on time every month.

I am still pending a payment but have told the CSA i want the case closed and have made arrangements with my ex to ensure I am paid every month. I just hope he sticks to it as I do not want to go down the road of theCSAagain. They are a complete joke.

Comments

4 Responses to “CSA paying late and blaming ex’s employer”

  1. wilf on December 19th, 2012 2:07 pm

    Well done. I believe everybody should take this approach.

  2. stuart on December 19th, 2012 7:02 pm

    Not everyone can take this approach that is the problem

  3. Alice on December 19th, 2012 8:18 pm

    paying on time for a DEO is paying by 19th of the month following the month the deductions are taken from the NRP’s salary, the processing time for the csa will be if the nrp employer makes a bilk payment (for more than 1 employee) the banking team will be issued a remittance advice and they have to allocate the individual payments to the cases. The money will be released in accordance with the payment date set out on the PWCs schedule, normal banking clearance times then apply after the money is sent to the the PWCs bank.

  4. chall on December 20th, 2012 7:38 am

    Suzanne,

    As Alice correctly states an employer has until the 19th of the month following in which the deduction is made from the NRP’s salary, to send it to the CSA.

    Ask the CSA (in writing, keep copies and post signed for) for a complete account breakdown, showing amounts due, dates received and paid to you, etc.
    Once in receipt you should be able to establish whether the employer is indeed paying on time OR if the CSA are being slow at releasing the payment.

    chall

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