CSA lost all of my details

October 11, 2009

after leaveing my ex in 1997 i started paying regular payment of 196 every 4 weeks (25% of my wage) or so they say , after setting up home with my current wife in 2005 i asked for a reassesment , sent off all the docs they asked for a sat waiting for this lovely reassesment , in the mean time the lovely csa continued to take 196 every 4 weeks , well this stopped due to me being sacked early on 2005 , and i never got anymoney taken from my dole , well i signed on to do agency work some times working 1 day a week sometimes more depending if they had work for me , well its better than being on the dole . 2008 comes and i marry my partner and find a job , still no assesment , so we phoned them and find out i owe 5400 quid , what ? anyway my ex closes the case ( yip i have a letter to prove it from the csa) then the calls start , you owe us 5400 and we want 250  a month off of you , well i have 2 other kids i must support now ( stepkids) there father pays us £5 every other week for them if we are lucky so i provide for them , still no assesment done , well i get a nice call threatening me with court,bailiffs and everything this woman sue could throw at me . well knowing a bit about the law , i told this nice lady that she couldnt a) ask me to borrow money off family/friends

b) not ask me to get into debit with banks by borrowing more money to pay them off

c) not to threaten me like she had by “seeing me in court”

all these bits are borrowed from the law governing debit collectors and the way they can operate , as she told me she was debit collectors side of the csa

well the story goes on , they asked me nicely from there hastings branch to send me details from 2005 , wage slips and housing rents, council tax details , well i said i sent them in 2005 and youve lost them , funny enough after a few weeks of serching there records they magicley found all my details and told me i was going to be reassest on a closed case ( firstly told me that as it was closed they could do nothing ) and that heres £50 to keep your mouth shut and be quiet , well march this comes and they phone me to say i must pay 225 a month to pay these arrears off , and i said ill give up my job and pay you £2.50 every week , “no need to be like that i was told ” well i only earn 900 a month and thats to pay bills support my stepkids and wife . i said at a push maybe £150 well they started taking that straight away from my wages , i was pushed into this “volentaraly” deductions they tell me or they could put a court order on for the full 225 , well again i get a few calls off of them and in june they say the paperwork has been sent up to crewe for final assesment and that i should hear back in the next 4 weeks , well its october now and after spending most of the day on the phone to them ( after trying to get a ring back that should have been done today) i find the assesment STILL hasnt been done and that they couldnt tell me why not , ive emailed my complaint to they complaints dept ( what a laugh) tonight but doubt ill get much further than im already am , ive asked for all payments to be stopped till they sort it out ,

i know i owe money not disbuting that , all im disputing is how much they think i owe due to the fact since 2005 ive been in a relationship and now married when they assest me as a single man on £18000 a year when im married and on £14000 a year

all im asking is to be treated fair !


  • chall says:

    Did you advise the agency in 2005 when your employment ceased?

    When date did your ex close the case?

    If you haven’t done so already apply for your Data Protection File and complete account breakdown – there’s a template letter in the download section at http://www.afairercsaforall.co.uk. This should enable you to establish what has been happening with your case.

    We also have a forum, your welcome to join us.

  • The c.s.a do not work! They need to go back to the courts. Let them sort it out it woz fair then and you had a chance of geting wot you woz leagaly entitled to!

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