CSA have cost me my job
Over the last year i have had an agreement with my ex partner to pay £70 per week maintenance for my 3 sons.
She has recently went to CSA and told them she wants payments to be collected by them.
I had them set up as a direct debit every Friday and agreed through our solicitors.
When she made claim, she changed my address to the address of woman i was dating which was embarrassing and as we didnt go out that long i never found out about them for weeks.
When i opened them i contacted CSA to let them know i have been paying, they told me that because i hadnt responded they had put me down at “zero” access (my kids stop over twice a week) and that they had set arrears at £3600.
I said it was disgusting and i am appealing their decision, i informed them that data protection had been broken in address change and i wanted phone recording of which i believe to be my ex partner changing my address (i asked on 4 occasions to prove i hadnt been getting mail), i was told a charge of £10 admin for this info and i agreed.
The next week an attachment of earnings was issued for £135 per week (online calculator says £76), they have said its to cover arrears and zero access??????
I have sent them abstracts from my diary proving kids stop with me, my bank statements for last 3 months with standing order set at £70 per week and copy of solicitors letter agreeing this.
They have said my ex says i owed her this £70 per week?????
They said solicitor letter means nothing????
Unreal, i can’t get it through to them that they messed it all up through sending to wrong address which i never gave to them…i told them it can be proven if they go through dates/calls, they say they will but they never do!!
The case workers cut me off constantly, i was told today that case worker would not talk to me and she said “no” to letting me speak to her manager/someone higher (Gill Parks).
The stress this is bringing to my kids as well is unreal because she is telling my children she will lose the house if her money is dropped??
Its sick, i am being used to double pay for my kids, i just get told that case worker dealing with it is off today???
I ask will no one else deal with it if case worker is off, i get told she might only be off for one day, so when i ask how long is she off for i get told it can’t be discussed.
I called last weds and found that case worker had my proof of contact/payments etc i sent……Gill parks said they just got it today??? i said shes lying they had it last week when i rang up, she said yes they got it on Friday????…..are they kidding me or what….so unprofessional.
I was told 2 months ago (when mail was sent to wrong address which i didnt give them?) that they had tried to ring me at home and got no response, i have answerphone and got printout of statements, i rang them up and said they are lying and have not called me at home, case worker said we did once at 12:30 one day??????????????
I am going to have to leave my job as they refuse to move on this and i cant mange paying £135 per week out of my wages.
When they started taking £135 a week they told me it was ok to keep paying £70 a week as it was under appeal, the same week they took £135……so poor.
I am going to see my MP at an open surgey early next year, by this time i will be unemployed thanks to CSA believing a fruitcake rather than 100% hard evidence that i have overnight access and have been paying maintenance for my kids.
I wish i could get this headlines of the newspapers, a mess of an organisation, lying, breaking data protection, and a disgusting telephone manner if i challenge them!!
8 thoughts on “CSA have cost me my job”
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Write a urgent letter of complaint and email iancable@csa.gov.uk with a complaint to him, if you have fb join the guys at against the csa and its corruption where they will give you an internal number to ring in the complaints department, mp and ice is your next step, don’t give into there bullying tactics, and shame on your ex, doesn’t she realise no job = no money for being greedy in the first place? The more officials you have on it the likely they are going to have to listen, they have clearly broken the data protection act, human rights act to have a life and freedom of information act, good luck x
Come and join our group on FB http://www.facebook.com/pages/Child-Support-Agency-Corruption/138094386286954
You will get some good advice from the guys. further to Joannes advice email Ian Cable, you can also copy in your case wanker case.wanker@csa.gov.uk also copy in your local MP, ICE, and the parliamentary Ombudsman. we will give you all of the email addresses gill.parks@csa.gov.uk, make sure you copy in all of the CSA staff you have had dealings with they do not like it (O;
Definately disgusting. This would also constitute elements of fraud too.
If your agreement is a Consent Order and is still within the 12months of it first being signed then the CSA has NO JURISDICTION WHATSOEVER however if the Consent is over 12months they do.
If it is the former you can sue the CSA for both negligence, stress, loss of earnings, emotional trauma etc.
I’d go the whole hog personally and deprive yourself of sleep a few days before the Court case
The CSA violate the Human Rights Act 1998 articles 2,3,4,6.8.9.10,11 and 14 http://www.justice.gov.uk/downloads/guidance/freedom-and-rights/human-rights/human-rights-handbook-for-public-authorities.pdf
The Fraud Act 2006 section 4 http://www.legislation.gov.uk/ukpga/2006/35/section/4
take them to court…theres too much there that they are guilty of doing wrong…unfortunately its not a one off…theres too many people being scewed over by the csa….its wrong….in fact its criminal…poorly trained, unsympathetic & the most diabolic system of rules in the modern world….also to point out in this case management are to blame as much as the dogs bodies….make sure all concerned get the wrap for this !!!
I love the way that because men don’t wear a condom that they are then made totally to blame & thus have the repercussions & the fxxkin csa on their backs!
If a baby was’nt planned & if the woman has the ignorance to lie about needing a condom…then she should take the MORNING AFTER PILL.
There are other ways for a pregnancy to not take place (but some people don’t like other methods…so I wont bang on about it).
But far too often THE MORNING AFTER PILL gets overlooked as a prevention…thus putting the mother at fault….if she decides not to take it (as an alternative to other methods)…then she should not be going to the government & the csa for money!
If she want to have the child she should make an effort to get work to pay for it or contribute towards it…especially if the father has no involvement whatso ever with said child!
thanks for comments, a lot of good info which i am digesting before deciding which way to go, i would really like to take them to court but not sure exactly how to handle it yet.
Oh and an update: i was sent a letter on 22nd Dec from CSA saying that they have took everything into account on my written appeal and nothing will change??????
But what they did say was they would send me a letter out to explain their decision??
So they have my bank statements proving i have paid, proof of my children staying over and solicitors letters agreeing private agreement of child main……..yet they will not change their decision???? what is wrong with this people????
But at least they sent me a letter to say they would send me a letter?? (which hasn’t arrived)
I am calling them tomorrow as i have a day off work so will update then.
Never call them on the 0845 number, its wastes your time and money, follow the link Craig has given you to find the internal 0191 number, its cheaper, official and more likey to get you heard. Your solicitor should be able to tell you on how to take these arseholes to court, glad your not backing down which might get them to start sorting things out properly and demand compensation.