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CSA finally acknowledged their mistake!
Seems like advice from this site is paying off.
So, following on from the CSA calculating that I was somehow 300+ in arrears for a case just opened in February…today on the telephone they have acknowledged this was a mistake.
I asked them for this in writing and to send me a new calculation and was told its ‘with my caseworker’.
Its amazing though, when you call them, every single time, its a different person with a different answer. I suspect this could be a load of bollocks what the person I spoke to said today. I’ll confirm this when I get it in writing.
3 thoughts on “CSA finally acknowledged their mistake!”
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if you get it in writing. they promise a lot of things over the phone!!!
Yep…April Fool.
I arrived home yesterday to a letter saying they want my financial history for the last 5 years.
Which seems futile given that I quit work in February.
The saga continues….I called for an update today, seems my case has been ‘escalated’ and I will receive a decision in 40 days, counting from 30th March.