CSA computing error meant no Christmas money

January 7, 2014

I informed the csa that my ex husband was working from 1st june 2013. months of repeated phone calls andmisinformation followed. for some reason even though I was promised payment last week of the £230 that the csa received on the 20th December through a computing error the money cannot be released to me this is the final straw of such incompetence as to merit me going to the press. One very helpful gentleman called neil spoke with me on Saturday but I fear that I will not receive what my children are entitled to for some considerable is not the csa,s money this is my childrens. I write this email in the vain hope that someone in your organisation knows what they are doing

Comments

4 Responses to “CSA computing error meant no Christmas money”

  1. Tim Marshall on January 7th, 2014 1:13 pm

    Yep, they haven’t paid my December money to the PWC either – at first they said I hadn’t paid it, which set the cat amonst the pigeons (nice stress, thanks CSA), but then after much perseverance on the phone they checked their “secondary system” and found the payment. Gross Incompetence.

  2. Tim Marshall on January 7th, 2014 1:15 pm

    As far as I am concerned though, all this teaches my ex a lesson for involving the CSA in the first place when we had a voluntary arrangement that I stuck to like glue. Go swivel.

  3. Adrian on January 7th, 2014 3:32 pm

    Think you 2 need to stop arguing and come to your own arrangements. Take away your own differences and think of you child. There’s no winners with the csa only losers.

  4. David on January 27th, 2014 5:36 pm

    The CSA decided to inform me on Christmas Eve that a very substantial sum would be deducted from my salary, the same day my salary was paid. Happy Christmas! Ah yes, the PWC is still waiting to receive it!

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