CSA argued I made the mistake

February 28, 2013

In april 2012 my lad started work full time. I inform CSA. payments are still been taken by DOE uptill october when CSA tell me on phone my case is now closed and Ive overpaid my arrears are paid off and no more maintaince to be paid.I recieve a cheque for £400.

One month later they tell me I owe arrears of £300 and are taking it by a one of DEO. I argue they have made a mistake. They look at case again and tell me the original is correct and give me the 300 back. Then the contact me again and say I owe £2000 and are taking it at £100 amonth by DEO

They take one payment from me then send me another cheque for £423 as Ive over paid and have no arrears. then tey tell me again I owe £1800 and are going to take arreas by DEO again.

Now all i am getting is you owe £1800 and we are doing a deo. though in december 2011 i had only £1600 in arrears and thay have now been pain off. they cant explain why they have suddenly appeared and were come from. then another department tell me i owe nothing and will be getting yet another refund
I need help and my MP is trying his best but getting nowhere

Comments

9 Responses to “CSA argued I made the mistake”

  1. Lisa Roberts on February 28th, 2013 1:03 pm

    Incompetent wankers, tell them to get stuffed,

  2. Michael PerfectMan Hadley on February 28th, 2013 1:08 pm

    They make it up as they go along I pay CSA and it’s never the same load of bullshit

  3. James Lobb on February 28th, 2013 1:44 pm

    Assholes

  4. Lisa Roberts on February 28th, 2013 1:46 pm

    Shows the.incompetence though with the amount of refunds this guy has had, the place needs closing down

  5. wilf on February 28th, 2013 2:17 pm

    Sounds like dwabbit told the CSA they had made a mistake.
    Nowhere does it say that the CSA argued that dwabbit had made a mistake.
    Another misleading title.

  6. Craig Bulman on February 28th, 2013 5:48 pm

    Make a formal complaint and email every man jack they will soon put things right and fuck off http://www.facebook.com/groups/204256966364149/doc/302809236508921/

  7. j on February 28th, 2013 6:33 pm

    Hello

    Do you have a copy of your Data Protection Prints from the csa which should give you an idea of whats going on, what action they have taken and what decisions have been made?

    Here is some general advice –

    ‘This isnt the csa its an open forum so don’t give names/details etc especially of children. (your own name can be used to identify the kids, and your case)

    Don’t deal with the csa by phone, everything in writing, sent recorded, keep the receipts.

    Copy your MP into everything and try and get them involved as your advocate.

    Make a formal complaint about any decision you are unhappy with from the outset as time limits are involved. Has to go via an internal process first then you can take it further when they find in their favour. Always go for an appeal tribunal asap following the internal process.

    Get a copy of your Data Protection prints from the outset so you know what you are dealing with, again follow the correct procedure in wording your request to get ALL information, send it to the right department, send the correct fee.

    Don’t be afraid to complain about any csa staff, or their superiors if you feel you have just cause.

    Remember the process, internal complaint, ‘independent’ case examiner (the csa protection department), appeals tribunal, parliamentary and health service ombudsman through your mp for maladministration.’

    There are a couple of sites you can also look at –

    © ChildSupportLaws – general info.

    ww.fmotl.com/forum/viewtopic.php?f=24&t=8006 – not sure it will help but worth a look.

    ww.deadbeatdadsassociation.co.uk – they don’t help you if you are getting advice elswhere.

    ww.nacsa.co.uk/page/contact_us.html – I’ve heard of them and they get a good review but cost money. (£30pm I think)

    Read the various threads on here eg ‘Court ruling leaves child maintenance authority ‘emasculated’ – ‘November 1, 2012′

    You may pick up some useful info.

    Finally a specialist csa solicitor may be worth talking to but can be expensive and usually end up putting you in touch with a specialist barrister. Still worth an initial interview though but to reduce costs you can use a ‘direct access’ barrister (find through internet) and save on solicitor costs.

    Good luck.

  8. Amanda Johnson on March 2nd, 2013 11:22 am

    totally agree that the CSA is rife with incompetent staff

  9. Lisa on March 3rd, 2013 6:24 pm

    The CSA is incompetent full stop, they really have no idea how any of it works, pathetic to say its supposedly a government agency ha ha joke shop more like with puppets working for them

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