CSA admit they need to change my payments but can’t do it

In April 2011 I switched from salary to dividend pay, but because knowone at the agency or my accountants knew where I stood I continued to pay as if I was on salary.

In December 2011 I finally got the got ahead to change my payments to my dividend salary. In April 2012 the company I co-owned went into liquidation. I have found alternative employment but obviously a lot lower wage than I was on but its a job.

This is where is gets complicated. The agency has been taking close to £650 per month. They admit there is an adjustment needed but it cannot be changed without the IT departments say so. I have explained time and time again that this has to be sorted out but nothing gets done.