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CSA Complaints

Children lived with me more than ex yet I pay her

19 February 2013 by Perry Smith

My story is a little different, I have had my son living with me for 7 years now and have never received any money from my ex-wife.

I telephoned the CSA who informed me that it was my job to find out exactly where she was working. I did my research and finally found out. I telephoned them back and gave them this information. About 1 year later after corresponding with my ex-wife decided that they were going to pay me.

Four payments later they have decided that her payments need to stop and that I need to pay her for the period when the children were residing with her for just 12 months after our separation. I always paid for my children as even though they supposedly resided with their mother, they were in my care for 5 days a week!!!!

I still have my son who is now 16 and now they are saying that the money I have to pay her as priority over her supporting her son. I thought it was called child support and not ex-wife support!!!!

This organisation does not work for men but only women in my view.

24 thoughts on “Children lived with me more than ex yet I pay her”

  1. Yes, you are correct, for women. Forget the words’child support’ that’s just smoke and mirrors.

  2. In your last response, so did I think the csa was for child support, but the more stories I read on here the less likely that statement to be true. Complain in writing to the csa with the points you have raised with dates, if you have them and send this recorded. Also foward a copy to your mp and have him or her working with you to get this sorted out. Do you know if arrears are for your ex or for the secretary of state?

    Well done for being a great dad and if your ex is getting the money shame on her for allowing her son to go without.

  3. i have had my 2 boys for 8 years my ex had them for eighteen months in her time with them i had them 3or 4 nights a week sometimes more all of a sudden she started paying 144 a month since september now the csa say i 0we her 5.000 arrears what a joke

  4. can I just clarify a few things here as I am slightly confused by your post

    how many children do you and your ex wife have together?
    how many of these children are living with you ?
    how many of your children are living with your ex wife?
    is your 16 yr old son (mentioned in the post as living with yourself) still at school or college – if in college what level of course is he doing?
    who claims child benefit for the children?

  5. Might be worth getting your data prints which cost 10.00 to find out what info csa have and also ask for an account breakdown.

  6. seems pretty cut n dry case of the bastards at the csa working in favour of the woman as usual..you had your kid for 7yrs,get four payments then turn it round in her favour for havin your kids for just 12 months…pmsl….assholes.
    gonk

  7. oh and forgot to add….welcome to the world of the fucking csa….that dont give a shit about the kids…their title is a smoke screen….their kid is the piss taking treasury.
    gonk

  8. to allice i have 2 boys 16 yr old starts collage september i have had the child benifit for the last 6yrs my oldest is now 20 they have always lived with me part from the first 18 months which she had the court order which was a farse realy the 5.000 arrears came about the first 18 months the csa used that to work out out what i have to pay but i never stuck to 2 days a week which the court order stated

  9. P. Smith – form the information provided you have arrears on a case that is now closed – these arrears appear to be genuine so there is an obligation to pay these at some point. When you were the NRP on the original case was the the agency informed of the shared care ? Did you inform the agency when the shared care increased? If so was the maintenance calculation re-assessed? If not ask them to look at this as this would have an impact on the arrears owed.

    The main factor tho is the fact that you currently have a child in your household so to take money from your household is not in the best interest of the child. I would advise that you contact the agency immediately and ask that your arrears are not collected at this time – advise them that by doing so they are affecting the welfare of the child in your household.

    Are there arrears on the current case where your ex is the NRP ? If so you can ask the agency to consider off-setting – this is where you (as a previous NRP) owe your ex (as a PWC) an amount of arrears, but she (as an NRP) owes arrears to you (as a PWC) -the agency can off-set one debt against the other so that one debt is wiped out and the other is reduced.

  10. i understand what you are saying my case now as been moved to another department to how much i have to pay her they said they would off.set both debts but i now owe nearly 5.000 how can this be i have give the csa 4years history of her work but the are saying to mw because they asked her for 1 month wage slips that was ok i always thought you had ro inform the csa that you was working but not in this case they told me it was down to the case worker to look into ti but idont think they have my ex works for nhs big firm easy to find details out they now have told me the atachment of earnings as now been stopped from 12/2/2013 i feel that wots the point talking to the csa its all for the woman its not fair for i have now got to pay her for bringing my 2 boys all because they take her word its ajoke the csa should back track and dig deeper it makes me angry that so called parants can get away with not paying and lie about working

  11. Do you have a copy of your data prints to get a clear picture of what is going on in your case?

    Here is some general advice –

    ‘This isnt the csa its an open forum so don’t give names/details etc especially of children. (your own name can be used to identify the kids, and your case)

    Don’t deal with the csa by phone, everything in writing, sent recorded, keep the receipts.

    Copy your MP into everything and try and get them involved as your advocate.

    Make a formal complaint about any decision you are unhappy with from the outset as time limits are involved. Always go for an appeal tribunal asap following the internal process.

    Get a copy of your Data Protection prints from the outset so you know what you are dealing with, again follow the correct procedure in wording your request to get ALL information, send it to the right department, send the correct fee.

    Don’t be afraid to complain about any csa staff, or their superiors if you feel you have just cause.

    Remember the process, internal complaint, ‘independent’ case examiner (the csa protection department), appeals tribunal, parliamentary and health service ombudsman through your mp for maladministration.’

    There are a couple of sites you can also look at –

    © ChildSupportLaws – general info.

    ww.fmotl.com/forum/viewtopic.php?f=24&t=8006 – not sure it will help but worth a look.

    ww.deadbeatdadsassociation.co.uk – they don’t help you if you are getting advice elswhere.

    ww.nacsa.co.uk/page/contact_us.html – I’ve heard of them and they get a good review but cost money. (£30pm I think)

    @Family Law Week

    Read the various threads on here eg ‘Court ruling leaves child maintenance authority ‘emasculated’ – ‘November 1, 2012′

    You may pick up some useful info.

    Finally a specialist csa solicitor may be worth talking to but can be expensive and usually end up putting you in touch with a specialist barrister. Still worth an initial interview though but to reduce costs you can use a ‘direct access’ barrister (find through internet) and save on solicitor costs.

    Good luck.

  12. an NRp (and a PWC for that matter) has a legal responsibility to inform the CSA of any change in their circumstances.
    If the agency are informed of a change – either by NRP,PWC or a 3rd party – they will investigate the change and if appropriate they will do a new maintenance calcaulation.
    If the agency are not made aware of a change the previous MC will remain in place. If the agency are made aware of a change that occurred in the past but they were not made aware of it at the time they do not have to re-assess the case. So – if for example the last maintenance calculation was done in 2010 and the NRP was liable to pay £30 per week, and the agency are contacted on 20/01/2013 and told of a CoC with NRP’s employment or income they will investigate this change and re-assess the case and a new MC will be calculated. The new MC will be based on the NRP’s current employment and income – this may result in a higher or lower MC to the last depending on the income the NRP is earning now. The new MC will be effective as per the date the agency were notified of the change so the new MC will be payable from the week of 20/01/2013.

    If the PWC is the one notifying the agency of the current CoC and at the same time informs the agency that there have been several changes since the last MC – say for example NRP changed jobs in 2011 and again in 2012, and these changes were not reported to the agency at the time these changes will not be taken on and no new assessment will be done. The exception to this would be if the NRP had been on a benefit at any point since the last MC was done.

    If a CoC is reported the NRP will be asked to provide details of their employer and income – if the NRP is paid the same each week/month then the agency will accept 1 wage slip and will base the new assessment on this information. If the NRP does not provide the employment/income details the agency will trace the employer (generally via HMRC records or from information provided by the PWC or previous employer) and will contact the employer for wages information.

  13. I find it unbelievably ridiculous and completely and utterly unjust the system is.

    I have a contact order in place for my children which the mother completely ignores.

    I havent seen my children in 6 months because the mother has no punishment for breaking a court order, yet I am told to pay her 40% of my hard earned money when she has never worked a day in her life !!!!!!!!

  14. i think it is all wrong how the csa work cant under-stand i have give all my ex work history time and dates but it never made no diffrence they worked on 1 month wages she surplied she as never paid in 6 years but been paying since last september cant under-stand i have got to pay her 5’000 back in arrears she only had them 4 the first 18 months so what they are saying ive got pay her to bring my 2 boys up they beleive everythink she tells them because the court says 2 days aweek which she never stuck 2 i had them full time but i never kept receits for what i payed for all informed them of change but she didint either but she kept all the state benifits whitch i never minded i will never pay her a penny takes the mick out of the styem and they get away with it

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