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Child Support Agency never responds

I have an 8 year old daughter whom i paid mainetnance for until she was 4. After this time myself and her mother had an argument regarding money and access, and payments stopped. I have tried to contact the CSA 4 times in the last 2 months to arrange a suitable repayment scheme. They have failed to respond on each occasion.

They have now sent a letter to my previous address stating that they are to take £107,62 per week from my wages for the next year. I take home £215 per week and i pay out £125 per week on rent and bills, in addition to this I have to pay for food, and then I travel 44 miles per day with my job.

This deduction will render it pointless in me working anymore, can they be this cut throat?

Any help will be greatly appreciated.

2 thoughts on “Child Support Agency never responds

  1. They’re amazingly wonderful at not responding!!!!!!

    I sent them files in Jan – they didn’t look at them
    Chased up in March -still not looked
    Chased in august – still not looked
    Filed complaint in August
    Chased in September – not looked at files, and lost complaint.
    Filed another complaint, about the complaint..
    Chased in November – re opened the file, because they’d archived it without looking at it.
    No response as to complaint….

    A year of wasted time and energy…and they want to charge for their services?!?!?!?!?

    If they were a private enterprise, they’d be bankrupt in 6 months!

  2. September 2010 CSA inform me of fictitious ‘arrears’.
    I ask to be sent details of how these ‘arrears’ are calculated.
    Receive 30 pages of computer read-outs.
    I reply enclosing letters from the CSA informing me I don’t have any arrears and ask again how these ‘arrears’ have been calculated.
    March this year receive annual computer letter informing me I don’t have arrears.
    Till waiting for reply to my letter sent 15 months ago.

    In a recent BBCTV Panorama programme ‘Unemployment for the overs 50s’ they quoted figures that those employed in the public sector find it harder to find re-employment than those from the private sector.

    I think the staff at the CSA are a good example why this is.

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