Backdated payment nightmare

February 28, 2012

After having my weekly payment raised to £52 per week, the csa then went on to tell me the payment increase had been backdated for twelve months landing me in debt for aprox £1200. I have never been in arrears and keep up with my payments. Not only have the CSA miscalculated my payments, they failed to notice the error for a whole year. After counless phone calls, i elected to deal with them only by post/mail. the next thing i heard after sending this notification was from Rossendales debt collectors chasing the amount on behalf of the CSA. Just dont know where to turn. The CSA seem to actively inhibit any contact other then their premium rate 0845 number.

Comments

3 Responses to “Backdated payment nightmare”

  1. Phil on February 28th, 2012 7:14 pm

    let them take you to court

    Once in court how the recorder that the CSAhad made the error ( you must show this a evidence) and you will offer 50p a month to payback and then make a claim to the goverment obudmen for the CSA handling of the case and request compensation from the CDA for Stress etc.

  2. julie on February 6th, 2013 7:23 pm

    children 33 and 24 , csa hounding for payment my ex says i owe due to non payment ,i paid her monthly sum for years but no proof. can they really demand thiks kind of money from me,even though my kids have their own kids now and good jobs?

  3. j on February 6th, 2013 8:05 pm

    “Backdated payment nightmare – February 28, 2012

    After having my weekly payment raised to £52 per week, the csa then went on to tell me the payment increase had been backdated for twelve months landing me in debt for aprox £1200. I have never been in arrears and keep up with my payments. Not only have the CSA miscalculated my payments, they failed to notice the error for a whole year.”

    Are you sure the arrears are genuine? There seems to be a correlation between the imposition of ‘austerity measures’ for the entire country and the rise in csa ‘arrears’ which makes me suspicious.

    The csa are not immune from ‘dodgy’ practise it seems. In a previous post on here they were caught out –

    “chall on January 30th, 2013 7:43 am
    There was a case on here a while back where a letter in a DP file, the the NRP never received, had the NRP’s correct address on it, but the date was way before the NRP had even moved to the address (can’t remember which member it was – sorry).- does everything tally on yours ?”

    I think this resulted in so called ‘arrears’ for the NRP. Seems like a clear case of fraud to me.

    Do you have your date protection file?

    Here is some general advice –

    ‘This isnt the csa its an open forum so don’t give names/details etc especially of children. (your own name can be used to identify the kids, and your case)

    Don’t deal with the csa by phone, everything in writing, sent recorded, keep the receipts.

    Copy your MP into everything and try and get them involved as your advocate.

    Make a formal complaint about any decision you are unhappy with from the outset as time limits are involved. Always go for an appeal tribunal asap following the internal process.

    Get a copy of your Data Protection prints from the outset so you know what you are dealing with, again follow the correct procedure in wording your request to get ALL information, send it to the right department, send the correct fee.

    Don’t be afraid to complain about any csa staff, or their superiors if you feel you have just cause.

    Remember the process, internal complaint, ‘independent’ case examiner (the csa protection department), appeals tribunal, parliamentary and health service ombudsman through your mp for maladministration.’

    There are a couple of sites you can also look at –

    © ChildSupportLaws – general info.

    http://www.fmotl.com/forum/viewtopic.php?f=24&t=8006 – not sure it will help but worth a look.

    http://www.deadbeatdadsassociation.co.uk – they don’t help you if you are getting advice elswhere.

    http://www.nacsa.co.uk/page/contact_us.html – I’ve heard of them and they get a good review but cost money. (£30pm I think)

    Read the various threads on here eg ‘Court ruling leaves child maintenance authority ‘emasculated’ – ‘November 1, 2012′

    You may pick up some useful info.

    Finally a specialist csa solicitor may be worth talking to but can be expensive and usually end up putting you in touch with a specialist barrister. Still worth an initial interview though but to reduce costs you can use a ‘direct access’ barrister (find through internet) and save on solicitor costs.

    Also try ww.crimebodge.com for some general info on dealing with bailiffs.

    Good luck.

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