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If you have made a request for a breakdown of the arrears and the CSA have not responded, contact the Information Commisioners office to make a complaint.
The CSA have statutory timescales to respond to, regarding requests for information.
Also go to see your M.P. as you are being criminalised and impoverised by the CSA.
I have been receiving letters from the CSA from November 2010, with referance to arrears on my CSA payments.In November 2010, I requested a breakdown to find out where the arrears has come from, and why its taken so long to inform me, as the person I spoke to looked back upto 2006 with no apparent arrears, so where is the arrears from?Which by the way has increased from £2,718-33,,,,to over £3,700 in two to three weeks??? I am STILL waiting for the said breakdown. I am also going to contact my MP as I feel criminalized and impoverished to a point of me being so stressed I dont want to work any more.
You should also make a formal complaint to the CSA complaints dept; if you haven’t all ready. This should get you a compensation payment.
Let your M.P.’s office do the work for you. let them contact the CSA and deal with this issue.
Please write to the DWP (Duncan-Smith), and tell him what a shambles the CSA is highlighting your case. The more people that do this, the better chance of this disgraceful shambles being shut down as BEING not fit for purpose!