Are CSA at fault for arrears as they didn’t increase payments?

October 29, 2017

I have been paying £317 per month since 2002 via deduction of earnings and have recently been transferred to the cma from csa. Received a letter from csa stating I owe the £5600. Rang them to ask where this figure came from and they stated that a reassessment had been carried out in 2012. I never received any paperwork to inform me of this. Are they at fault as no paperwork received and also they did not increase the deduction of earnings. They state that I have to pay it off over 2 years. Could someone please advise where I stand?


  • David says:

    Hi Garry

    First, if the CSA/CMS makes an assessment and does not communicate this to you, you are not liable. The mere fact they did not change your direct debit amount suggests they may have simply made up those figures.

    You must challenge this behaviour as it is an abuse of process.

    If you need some help please contact me at [email protected].


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