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CSA Advice

Am I only meant to pay from the time of the review?

Hi, i received a demand from the CSA for payments dated 19th May.(after a phone review in April).

The payments have been backdated from February. when i complained i was told that they had tried to contact me by phone in February with out success.

Are they correct or should i only pay from the date of the review letter dated April

One thought on “Am I only meant to pay from the time of the review?

  1. If the review was instigated in February then yes.
    The letter should state the correct effective date of the change.

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