Am I only meant to pay from the time of the review?

May 31, 2014

Hi, i received a demand from the CSA for payments dated 19th May.(after a phone review in April).

The payments have been backdated from February. when i complained i was told that they had tried to contact me by phone in February with out success.

Are they correct or should i only pay from the date of the review letter dated April


  • Bill says:

    If the review was instigated in February then yes.
    The letter should state the correct effective date of the change.

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