14 years of hell thanks to the CSA,and still it goes on

May 17, 2012

This case goes back to 1998.

At that time I was Paying £38.94p per week. I was monthly paid and had 2 months with some overtime at the time of my anual assesment, my payments went up to £91.35p per week. I spoke to them over the phone and had an interview at a local job centre. I explained that I could not afford to pay this. The answer from them was we have a formula to go by and you will pay this amount. The overtime was only on for two months.

They said I hade to submit a further 2 monthly pay slips, and then after a further 8 to 10 weeks, a total of 18 weeks my payments might be reduced. They would not listen so I informed the CSA rep that I would leave work and they could sing for the money. I had been paying on a regular basis since 1994, and at no time did I ever say I should not be paying for my kids. I walked out of the job centre, handed my notice in and left my job. Fast forward to March 2010. After keeping under the radar by going self employed for 10 years always with one eye looking over my shoulder all the time.

I had moved about the country, Newton Aycliffe, Carlisle, Southend, Salisbury, Sunderland, Northampton, Readind, Birmingham and finally back to Newton Aycliffe. This was for a good job and after 10 years of moving about I finally had enough. I knew as soon as I stepped into a job paye the CSA would catch up with me. As sure as eggs is eggs, 2 months into the new job the dredded letter came through the door. The letter said I owed £29.537.37p this was for 1997 to 2004 arrears. They put a DOE order on my pay for £100.00p per week. I decided to stay in the job and pay. I phoned them up after a month or so and asked If I could reduce the payments, as I was finding it hard to run a car as I needed It for work, they agreed to drop to £77-00p per week. Now we can get to the good part, in the same conversaion I asked why my arrears finished in 2004. They said It was when my son finished higher education. I replied my son finished in sept 2001 as he dropped out and started work.

They said my Ex had been claiming child benefit until 16th june 2004 when he hit 19 years old, they said we will have to look into it. After 4 months of phone conversations and letters, they said I would have to pay the arrears and could appeal. I asked for them to send me a form they said ok. 1 month passed by no form, I phoned again, I got the usual, we sent it.

They sent me another. By this time it was Dec 2010. I sent the appeal form off in the 1st week in Jan 2011. I received a letter dated 17th Jan saying I could not appeal as It had been more than a month since I was informed of the decision on a dispute. It was their fault. After that date any documentation I have sent has been recorded delivery to the CSA, to be signed for. I received an appeal form and sent It off to the central appeals unit Preston. after several letters and phone coversations I received a letter on the 4th may 2011. I was informed that My arrears were too be reduced from June 2004 to Sept 2001. Reducing my arrears by £9338.46p. What a result. Bearing in mind my ex has defrauded the system of 3 years child benefit, of which I do not think she has been prosecuted over, it might be because of the TIME. After this good fortune I phoned the The CSA at the beginning of june and asked for a full breakdown of my child maintenance account. I received a letter on the 15th of july 2011 with a full breakdown.

This covered Assessments, Increases, decreases and payments I have made. I noticed that there are 3 areas of my account that mistakes were made.

  1. payments made to my ex totaling £1779.96p not taken off arrears total. they are on the list of payments due but not on list of payments made.
  2. my daughter left higher education in Nov 1999 and my payments were reduced from £76.99p to £64.34p. Correct me if I am wrong but I thought higher education full time was 16 hrs or more per week. My daughter was at college on day release doing a hairdressing course = 8 hrs.
  3. I found my P60 for 1997 to 1998 and I only earned £203.46p per week for that year, when they were asking £91.35p, clearly a mistake and that was when all this started.

I asked for an appeal form and and sent it off with all copies of the documents I have as evidence. I received a letter from the appeals section Preston saying the appeal has be received more than 13 months after the date I was originally notified and been forwarded to HM courts and tribunals service. I received a letter from Newcastle and was asked to send a covering letter and any other information to the tribunal service.

I finally got a letter on the 24th April 2012 from Newcastle. When you look at the case I have not received any informatin from the CSA due to the amount of moves I have made since 1998. The tribunal service said. The time limit for appealing is one month from the date the decision was given or posted to you, it was sent to you in 1999 and your appeal was received in 2012 this means your appeal is more than one year late, ( no s*@t sherlock ) By law if it is more than one year late it has been struck off.

I seem to have hit a brick wall, as soon as they start quoting the law then thats it. But I think It smacks of double standards they have already accepted my 2001 to 2004 appeal and reduced my arrears accordingly so why now did the CSA have to take it so far. when you confront a judge on a matter of the law it seems that it is all they can see. If I had commited murder 12 years ago and evidence came up now, I could be found guilty. But in this case if you look at the evidence you would find they are wrong. By my calculations I should be clear of arrears now, but I am still paying for other peoples MISTAKES AND LIES.

Could you give me any advice on what more I can do or do I have to suck it in, an pay more than I should. Up to now I have paid approx 22k.

Regards

Steve.

Comments

  • Elaine Pickley says:

    My partner has been driven to a nervous breakdown because of this corrupt incompetant agency. He was made to sell his home , lost his job and now he is working 15 hours a week due to ill health they have put a DOE on his salary so he has to resign again from another job. I have spoken to these farcacle excuses for people working in the childrens interest as my partners named representative only yesterday however today they tell me they have no record of myself being his rep…. I don’t know if they are naturaly stupid and incompetant or they practise at it daily… They are rude arrogant liars who have been declared ‘unfit for purpose’. Well done. CSA yet another father now unemployed…. And that’s in the childs best interest !!!

  • jay. says:

    Have you been to your mp or written directly to Noel shanahan? Don’t give up as that’s what they are hoping you will do. My husband’s ex claimed child benefit for three years when the child on the case moved out and had a baby of her own, we phoned benefit fraud….don’t care about the time lapsed, just shows the csa we ain’t taking it lying down, if they can claw monies back from us then surely they can do the same with the pwc!!! How many pwcs doing this and csa and child benefit not asking for proof….might save the country a few bob alone if you ask me.

  • chall says:

    Steve,

    Q”1, payments made to my ex totaling £1779.96p not taken off arrears total. they are on the list of payments due but not on list of payments made.”

    ~ Where these payments made during the initial on set of the case or sometime after the CSA had become involved and an assessment had already been calculated?
    What payment method did you use, cash, DD etc?

    Q”2, my daughter left higher education in Nov 1999 and my payments were reduced from £76.99p to £64.34p. Correct me if I am wrong but I thought higher education full time was 16 hrs or more per week. My daughter was at college on day release doing a hairdressing course = 8 hr.”

    The agency covers further education, not higher education. If a course does not meet the needed hours of contact time, which includes teaching, supervised study, exams, practical or project work etc, the agency must look at the full facts and decided if the education is full time.

    Q”3, I found my P60 for 1997 to 1998 and I only earned £203.46p per week for that year, when they were asking £91.35p, clearly a mistake and that was when all this started.”

    ~ Did you notify the agency of the change at the time it happened? If not, they will not do a retrospective change of circumstances.

    chall ~ afairercsaforall

  • jay. says:

    A full time course has to be 12 hours or more set out by the child benefit guidelines, and an appointed course which you can enquire about. There definitely is some inaccurate figures from the csa which needs investigating.

  • Carol says:

    It is difficult to go back over things with the CSA. My partner is in a similar position although he never knew of the debt/CSA involvement as he also worked away as a shopfitter constantly moving on. The CSA never made contact for a period of 2 years from when the initial application was sent in, tried to get information, then another lapse of 6 years where they did nothing at all.

    Anyway stage we are at now is error after error after error. We got a copy of our file from the CSA that proves this. You can contact the DPU Unit and for a cost of £10 they will give you a copy of your file.

    It could be worth your while getting that, seeing all the errors which there are probably quite a few of, and then as Jay mentioned take up your fight through your MP.

    YOu have done well so far getting them to overturn things but may need your MP involvement now.

  • >