CSA Complaints

Why do CSA play games when it comes to data?

I desperately needed to talk to the csa to query why my benefits had been reduced to much but they would not give my any information becuase of data protection. I ahd already given my NI number and date of birth twice (once on the answerphone to help them obtain my info), my full name and my three childrens names and their dates of birth and where the money is paid to. I got the date the money is paid into my account wrong. tjey also wanted to know the date I last contacted the CAS but I had no idea. They therefore would not help me.

I am sick of playing these bloody studid games, banks do exactly the same – why do they need so much information before they will speak to you. Do they want to know when I last went to the lavatory?

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