Paying too much to the CSA

January 13, 2011

I have been paying the CSA weekly directly from my wages on an average they worked out from payslips I sent them. Being weekly paid my wages differed frequently due to overtime when required. I have just been made redundant but had only worked for the company for one year so no redundancy was due. Just received my final payslip through post and three weeks payment was taken. After speaking to the CSA they couldn’t explain why and blamed my previous employer, and I should contact them.

Also on my payslips states my Gross yearly to date, Income tax yearly to date & NI yearly to date. From this I can work out the 15% I should have paid. When speaking to this CSA adviser I asked her the amount I had paid from the beginning of the tax year. It works out I have paid just over £2000 more than the 15% of take home pay to date. This adviser stated the CSA do not recognize the year to date system and I should have informed them of change to my earnings. My earnings were different every other week. Is there anything I can do to rectify this?, as you can imagine I’m getting fobbed off from the CSA.

Any advice would be greatly appreciated. Regards, Gary.