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Child Support Agency

I work at the CSA and have been filming my colleagues

I work for the Child Support Agency. I am based at Clearbrook House Plymouth

I am sick to death of the way most of my colleagues treat other human beings, including my manager. My colleagues talk about this site and some are obsessed with checking the posts just in case they are mentioned. I started work here thinking I was going to help others it soon became apparent that I work with the most obnoxious fools I have ever met. So anyway I have been video recording my colleagues for a few months now whenever possible. Most of the evidence I have on video is enough to merit immediate suspension and then dismissal.

I will upload my evidence possibly to a rather well known infamous web site it all depends on how interested they are.

40 thoughts on “I work at the CSA and have been filming my colleagues

  1. I think they would be but I would consult a lawyer first as it maybe relatively easy to identify yourself from the footage. One idea would be to only release the audio from the video footage. Could you maybe contact a documentary producer and offer to record what they would require as they may be able to give some focus to your recordings and also support you in any flak you may attract from doing this.

  2. please , please please do this. I know someone on this site said they were wanting to find csa employees interested in making a documentary

  3. If you do decide to “whistleblow” to reveal the corruption and bad practices of this horrible department you are protected by law.

    Suggest you contact your local CAB for advice on how to do this.

    Not another CSA employee with an idle boast I hope. Time someone stood up.

  4. Be very careful.
    You might be doing something illegal – filming people without their permission.
    Now this post has been made, a witch-hunt has probably started at Plymouth – if that is the office or is it a red herring?

    Go to Channel 4 with your footage and get their views.
    If they are interested they will give you legal protection and might ask for more incriminating evidence.
    More can be achieved by a TV expose that on Youtube.

    That said, well done!
    You have a conscience and I ophe you succeed in exposing the CSA.

  5. I would strongly advise against releasing any video footage you have taken illegally, unless you are fully prepared to face immediate dismissal from your job and a possible jail sentence, along with having to pay compensation to the colleagues that you have illegally filmed.

    depending on the information on the video footage you could also risk releasing many client’s personal information which would breach the DPA and this could result in you being prosecuted by those clients too.

  6. ignore alice! she works for csa too!! its quite simple to fuzzy the colleagues faces on the recording and blur any paperwork . You would not have to pay any compensation whatsoever to your colleagues as you are exposing the truth behind the csa and the kind of people that work there

  7. Rach – I make no denial that I work for the CSA, and I can assure you that if video footage was released – even with fuzzy faces – they would do everything in their power to obtain the footage and they WOULD prosecute the person who released it. It is illegal for anyone to film someone else without their permission so any colleagues who were filmed would be within their rights to take a private case and claim criminal damages.

    If this person goes ahead and releases this video footage he has to be prepared to lose his job and face a jail sentence along with any damages awarded to those he’s filmed.

  8. “Alice on December 5th, 2012 6:58 pm

    Rach – I make no denial that I work for the CSA, and I can assure you that if video footage was released – even with fuzzy faces – they would do everything in their power to obtain the footage and they WOULD prosecute the person who released it. It is illegal for anyone to film someone else without their permission so any colleagues who were filmed would be within their rights to take a private case and claim criminal damages.”

    The fact you work for the csa is irrelevant if you are doing your job correctly.

    If it was me, I would make copies of the tape, send it to various sources and put it online using a public computer under a false name.
    As for the ‘legalities’, if the tape exposes malpractise, wrongdoing and/or ‘criminal’ or potentially criminal behaviour then I’d be happy to see you in court! If it only exposed good practise then you dont really have a complaint do you?

    Get this ‘Alice’, lives are being destroyed, children are being failed and the economy is suffering as a result of ‘bad’ practise, Maybe you should also expose the truth? Ruining lives in your day job and trying to make amends on here doesn’t quite ‘cut the mustard’ does it?

    We all appreciate the ‘good’ advice you have to offer and are grateful but its your consience under scrutiny isnt it. Do you believe in a god? Do you really care about children or are you jsut collecting revenue. Please think about it before having a go at rach, you have NO idea what most of us on here have been through.

  9. Ian. Sometimes those who see wrong doing and stand up for what they nelieve is the correct course of conduct ‘in their eyes’, are the saviour of many.

    It all depends upon how far are you prepared to go with what you all ready have, or if you continue to gather information regarding corrupt practices of the CSA.

    If you are going to ‘cross the line’ and take the consequences, then you may as well do as much damage as you can.

    Mandela was incarcerated for his beliefs, but he eventaully won through, and is revered as a saviour/martyr/ freedom fighter, and look where it got him!

    One mans’ traitor, is another mans hero!

  10. “wilf on December 5th, 2012 10:25 pm

    j:- In which way did Alice have a go at reach?”

    Well this site is an outlet for people who have suffered to gain a tacit knowledge of how to deal with the morally bankrupt csa, its also here for those that have suffered to ‘vent their spleen’ as it were.
    Its not here to provide formal legal advice, a solicitor can do that but members of the public cant. If you want ‘formal’ advice, you can get that from the official csa website, for what its worth.
    The response by ‘Alice’ – hiding behind an assumed name, seemed a little like a veiled threat to me.
    If a qualified, practising lawyer covered by indemnity insurance wants to give a professional opinion on here about what may or may not happen if the film is released then great, while they are about it they can provide details of their firm.
    The commentator ‘Alice’ who has a vested interest may of course supply their personal opinion, as most of us on here do, but doesnt really have the right to tell others what a potential outcome might be in the hope that it will prevent them from ‘blowing the whistle’ and exposing the truth.

  11. thankyou j xx.

    Jesus christ alice, programs like panarama and dispatches film people wrongdoing all the time!. just shows how corrupt the csa really is if they are prepared (like you stated) “TO hunt down and prosecute” whoever exposes their failures. Whistleblowers are protected by law

  12. and as alice works at the csa she is well trained in dishing out nonsense threats as she does it all day long on the phone at work!!!

  13. and as alice works at the csa she is well trained in dishing out nonsense threats as she does it all day long on the phone at work!!!

    Yes and now she has taken to here to threaten what great powers the CSA have and what they can do to further cause misery on decent working people.

    Alice MUST have a reason for coming on here, I suspect she is paid to do so to defuse and promote CSA issues by deflecting the blame. Otherwise it is a strange hobby for someone. It is ironic that she picks and chooses what to answer or comment on, just like the CSA in real life. Alice must be a sad sad being to act as she/he/it does.

  14. typical response of a csa worker, WE WILL HUNT YOU DOWN AND PROSECUTE.. a bit like I DONT CARE THAT YOU CANT AFFORD WHAT WE SAY, YOU HAVE TO PAY IT EVEN IF IT WRONGLY ASSESSED. maybe alice works in plymouth csa and is papping her pants as she may be on this recording… fair play to the csa worker who has had the decency to stand up and have a concience. i had to fight the csa for over 3 years to get my assesments right at times i almost gave up and i mean gave up life.. but each time i found that little bit more fight in me to carry on with this draconian system that put a wedge btween me my child and my ex.. they say they are here to help the children, biggest load of bollox ive ever heard. there here to get the gov coffers up cos the country is bankrupt and a father who loves his child is easy pray.. and they brainwash the rest of the people to think , errr he doesnt pay x amount of pounds he is a terrible father . well we are not how would they like someone taking up to 40% of there wages even before they have to pay there living costs .. and when they actually see there child they cant even afford to take them anywhere..

  15. I will reiterate – I am not paid by the csa, or anyone else to come on here and post. I do not believe that everything with the csa system and legislation is correct, I acknowledge that not all employees do their jobs 100% correctly and I have been known to report colleagues for practices that are not fair or acceptable.

    I stand by the comment that if the video footage (taken without the consent of those being filmed) was released into the public domain those who have been filmed illegally would be within their rights to take civil action.

    I note that another person did point out ahead of me that the activity of filming ppl without their consent could be illegal but they were not referred to, I clarified that it is illegal and what the possible consequences may be – I did NOT say ‘“TO hunt down and prosecute” – there was no mention of hunting in my posts, and soem have chosen to reply only in opposition to me.

    My ‘advice’ seems to have been taken as me expressing a desire to protect the agency when in fact I actually only advised of the consequences that may result in the actions if taken.

    Anyone employed by the CSA are told at their induction that filming others is not permitted and anyone known to be doing this will face disciplinary action and could face dismissal. A point I made, which no-one has made reference to is the potential breach of data protection if any client details were released.

  16. im sure that the op knows they will lose their job as for being prosecuted whistleblowers are now protected by law!. like i said panarama and dispatches film people without their consent all the time!!. CSA may think they are above the law but slowly and surely they will find out that they are NOT! re the latest court case which they lost! proven that assessments are inaccurate and that the csa do HUNT and condemn anyone thats unfortunate to have dealings with them. It wont be long before individual caseworkers are eventually taken to court mark my words it will happen

  17. “Alice on December 18th, 2012 10:16 pm

    I will reiterate – I am not paid by the csa, or anyone else to come on here and post. I do not believe that everything with the csa system and legislation is correct, I acknowledge that not all employees do their jobs 100% correctly and I have been known to report colleagues for practices that are not fair or acceptable.

    I stand by the comment that if the video footage (taken without the consent of those being filmed) was released into the public domain those who have been filmed illegally would be within their rights to take civil action.”

    You just dont get it do you fella? There comes a point where all the threats of legal action etc just doesnt work anymore. While you as an individual may be a really nice chap, girliy, milkfloat, the organisation you work for is viewed by an increasing number as being more evil than the prison guards at auschwitz!

    You sometimes give good advice and sometimes it seems slightly ‘skewed’ in favour of your employer, do you read the posts on here? We mums and dads that have suffered think the csa (CMEC) is a disgusting, evil, organisation. A film exposing it is a great idea and the person who does it will be a hero in this country while the rest of you will face increasing legal action until you are shut down and have to go and get proper jobs.

  18. We have had several on here saying they work there and how bad it is, but all are idle boasts as none have actually acted on it, The CSA faults are many and go right from the top down, I just have issues with how a human can work there with the way they operate.

  19. Quote Alice……

    Anyone employed by the CSA are told at their induction that filming others is not permitted and anyone known to be doing this will face disciplinary action and could face dismissal. A point I made, which no-one has made reference to is the potential breach of data protection if any client details were released.

    Does this not tell you all you need to know?………..aware at induction that the methods used are sensitive and bordering on illegal if not fully so.

  20. “stuart on December 22nd, 2012

    Does this not tell you all you need to know?………..aware at induction that the methods used are sensitive and bordering on illegal if not fully so.”

    Have to agree with your post on this point. Nobody is having a personal swipe at ‘Alice’, whoever he is but you are right about it all being hogwash until someone actually blows the whistle. Perhaps the csa only employ lowlife scum with no self respect? I could be wrong and apologise if there are any decent people working there. If it was me, and I was stupid enough or desperate enough to get a job with this vile organisation and then found out what they all seem to say about it, well I would blow the whistle and stuff the consequences. Its called DOING THE RIGHT THING! People have committed suicide as a result of the csa and I couldnt live with ‘blood on my hands’ without doing something about it.

    By the way, talking about illegal, the csa are already in breach of article 6 of the human rights act because they are considering people guilty without any proof, and an internal memo warns that they are worried about an article 8 breach because of their snooping into bank accounts. So it could be a ‘criminal’ organisation.

  21. To quote Alice “depending on the information on the video footage you could also risk releasing many client’s personal information which would breach the DPA and this could result in you being prosecuted by those clients too. quote”

    Good of you to be so concerned Alice but surely this pales into insignificance compared to the details millions currently paying child support that was lost by the CSA in 2007?

  22. Ian 228.

    Any further updates for CSA victims or has this just been a lot of ‘hot air’?

  23. Looks like it was “Hot Air” John……

    Lets face it, if any decent person had such damning evidence they would do something other than just rub up the victims.

    The media loves exposing corruption and wrong doing. How the members on here have arrived at the conclusion that the CSA are somehow protected is beyond me. Watch dog did a piece on their incompetence a few years ago. Just think of what they would do if they had video evidence of some of the things that are reported on here. (They would bite your hand off). I’ve never heard of them being prosecuted for secretly filming wrong doing without permission. The whole idea put forward by Alice that this person, if they are for real, would be anything other than praised for their uncovering such injustices is madness.

  24. well i agree with everyone if you have video evidence why not mail it to a production or not im paying for 2 kids i haven’t seen for 4 1/2 yrs coz there mother doesn’t like me they are cut off from all there mothers family and mine so they miss out on xmas etc and im struggling to live as the csa take £73 a week out of my £250 pw wages before tax and ni and i was told they don’t take the cost of living for myself, my wife, 4yr old daughter and my newborn son into consideration so exposing the sods and the whole company will be phenomenal for the NRP’s finally a win for us

  25. Dedicated dad:- You need to ask for a reassessment because 20% should be deducted from your net income for the two children in your household before they determine the 20% for maintenance contribution for the two qualifying children in your case.
    This does not appear to be the case looking at the figures you have given.

  26. Excityboy……Common purpose is the key to the media and government depts. They are in bed together, and the media have been paid off not to report anything anti CSA. so, there you have it.

    In the interest of climate change Ian 228 do us all a favour, and and stick to blowing bubbles, instead of whistles , if you aren’t going to do anything with your ‘alleged’ evidence!

    I have contacted watchdog……they are in it with the pwc’s.

    Even when I leave the system (not saying when cuz of Alice), I am going to make it my lifes’ goal, to get this bunch of f–k muppets into the courts and close them down once and for all, with compensation, prison sentences and compensation galore for its’ victims!

  27. I waited 14 years for the CSA to get their finger out and get me my maintenance… my children are now 25 and 21… i now get 350 every month as my ex is on a suspended sentence… i gave up giving the CSA his addresses, licence plate numbers mobile numbers , description etc… i finally wrote to them with a letter and a photo of my 2 children so they were reminded that its real children not just a case number they are doing this job for… dont know if this struck a chord but i got a 100 pound goodwill gesture as an apology of their failure in my case and around 5 years later i got a phone call out of the blue saying my ex was in court that day and had to pay 1000 poung immediately, which he did and is now paying his arrears of 24000 at a rate of 350 a month… haha justice prevailed in the end….. anything that shows what a disgrace the CSA are is fine by me… x

  28. Quote carol; Its not YOUR maintenance though lisa.

    No, it isn’t lisa’s maintenance, but it is maintenance owed to lisa that has accumulated over 14 years (old rules?) whilst the NRP has not contributed towards their children. I expect lisa made up the short fall?

    Hopefully, the arrears are correct and based on a proper assessment.

    chall

  29. It is her childrens maintenance…her x is now paying for them children all them years he missed. That money was/is to support them. Do they need financial support in any area of their lives now that they are grown up?

    Both parents are able to incur shortfalls, but thats life with kids (if youre lucky enough to be able to see them) If my ex who technically owes me 15 years of maintenance for my other child, suddenly paid up monthly, I would not see it as “mine” but invest it to enhance his life and prospects.

  30. carol,

    May be if lisa’s ex had made payments when they were due, the maintenance would have been received whilst the children were children and it could have been put to proper use.

    chall

  31. indeed chall. But payments werent made back then. Even if they were, it was money to be spent on the upbringing of the children, so still not ‘her maintenance’ no matter how you try call it. Better late than never, even with the shopping of evidence to the CSA.

    I guess with having abusive relationship with an ex, I got wise to reading inbetween the lines, and how people say so much with just a word here, or a turn of phrase there…..like i said telling, but just an observation is all.

  32. carol ‘so still not ‘her maintenance’ no matter how you try call it.’

    I can’t claim to read between the lines.. but, I have clearly stated ‘No, it isn’t lisa’s maintenance, but it is maintenance owed to lisa’ . I’m not sure what else you think Im trying to call it?

    Lisa also referes to ‘my children’, maybe all things being even she could have refered to them as ‘our children’ instead ?

    I am sorry to hear that you were involved in an abusive relationship with your ex and I understand the long term effects such a relationship can have.
    Although some may well say a word here or a turn of phrase there, it’s doesn’t make them or their intentions the same as your ex’s.

  33. Nice change to the CSA chasing somebody who did not bother to pay, instead of persistently hounding those who have paid/do pay, or are trapped in the system and targeted because of CSA maladministration, to fit in with their performance indicators or staff bonuses!

    Nevertheless, they are ’emasculated’, and Unreasonable and Obnoxious in threatening fathers. Not my words! they words of Supreme court judges!

  34. im currently trying to get the csa to get money from my ex husband for our two daughters… GET THIS PEOPLE.. he is self employed, also works for the home office and also works for the dreaded baliff company who the CSA employ to enforce payments from absent parents….. he has breached data protection on a million occasions and is told by rossendales baliffs to get as much in visit charges as he possibly can… all they care about is getting there money and will happily put absent parents into pathetic payment arrangements….on top of that he often sits at home looking at addresses on google maps instead of going to the property cause that way he can charge for a visit that was never made… and ultimately collect no money for the csa… he now knows the SYSTEM so well he knows how to screw his children over with the old self employed route.. ive told the csa about his antics but they seem oblivious to the fact that self employed absent parents will do everything in there power to avoid paying… I have had comments from him stating that I am ” not to f… with him as he is a government official “… tell me really what chance do I stand or more to the point what chance does his children stand…

  35. Paula

    The CSA do not worry about the human side of their actions why chase a person who does their dirty work for them when there are so many compliant NRP’s to stitch up with dodgy arrears and DEO’s.

    For every father who gets away another good one suffers.

    The government sit and watch and do nothing.

    Incompetent and illegal but allowed to get away with it.

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