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CSA Advice

I won my battle with CSA thanks to persistence and my local MP!

I wrote in this forum a few months ago about a CSA debt from 20 years ago which was enforced via an earnings order without any discussion or information being given to me!  I immediately wrote to my local MP when the CSA told me I could not lodge a complaint.

However my MP’s complaint was acceptable.

The CSA have now audited my account and rather than enforcing the debt of £3,400 from 20 years ago they have found that I have actually over paid in the pervious 20 years and therefore am owed £1000.

Goes to show you must complain and just not take no for an answer.  I do have another question though.  The discrepancy is £4,300, how can the CSA make such a mistake and be allowed to get away with it?  If I hadn’t pushed and pushed and just given in as they told me too, I would have paid the £3,400 and they would then have owed me a total of £4,300.  It’s highly unlikely they would have paid me the money back.  In private industry if you made such an error you would be for the high jump.  Therefore again how do they get away with such things!

If they do this to you. Go straight to your MP and get to the truth!!!

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