CSA Complaints

Five months of incompetence!

I had 2 jobs, lost one in oct so took a big financial hit and lost over 25% of my income. submitted numerous payslips and the CMS kept saying my payments wont change as I haven’t lost enough!! they said they go off HMRC records which is slightly delayed…yeah right! I clearly had.

They’ve recently admitted an employee messed up on my last mandatory reconsideration aswel so have reopened it. I haven’t had an acknowledgement from my complaint 2 weeks ago aswel. still paying money based of 2 jobs for 5 months now! I’ve had to take on another job in order to survive. the whole system is infuriating!

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