CSA nightmare from day one

October 26, 2011

My ex husband left me with x2 children aged 1month and 1year providing no child support, I went to court and the court awarded me maintenance but then the CSA was born and took away the court decision and decided that my ex should pay less! then when he went on to have more children and my maintenance was reduced from to £0! I have had letters ignored, often my phone calls were not returned.

I was told that I was on an old system so that was why I could not get any maintenance but they also had another ‘new’ system that would mean that I could get some maintenance but I couldn’t be moved across!! In the end after numerous phone calls, letters etc I was moved over to the new system and awarded a small amount but it hardly ever arrived on time in my bank account, I was told it was paid by BACS by the employer and CSA couldn’t identify who the money was for as they paid it in bulk….i could go on and on, the whole experience had me in tears so often and made me very stressed.

A complete nightmare.

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