Not receiving money from the CSA
June 28, 2009
My son was 4 last week and I have only ever received approx 6 payments in this time. Yes his dad is making it difficult for the agency, but at the same time they are not using common sense or doing all in their power to aid the situation.
At first they claimed they could not trace his dad despite me giving them the last known address and family address. All trace action came back as untraceable, then low and behold I stumbled upon him in his uniform in his work place. Still this wasn’t plain sailing and took an absolute age to set up a deduction of earnings order. The agency now claim he isn’t full time employed and hence the lack of consistency in payments. Surely common sense would make you realise he must have another income or how on earth is he surviving, the agency have confirmed he is not in receipt of any income related benefits. I played detective yet again and facebook come up trumps with him advertising his second cash in hand income. The agency have failed to do anything with this information and again my son is going without.
The agency does hold a liability order that is now two years old, but have failed to collect anything through this. I have exhausted complaining through the Independent Case Examiner’s office and my local MP, I feel like jumping on the nearest cliff. The only thing stopping me is my son, but no one can give me any answers and every week is yet another struggle to feed and clothe my son. Please help I cannot continue living like this!
With the whole expenditure thing being so heavily publicised, is it not possible for the agency to have a fund to pay parents with care and reclaim from the non resident parent. I am sure if it was the governments money the agency were trying to collect they would be a lot more efficient and have more options available to them. Like I said everyday is a struggle and I do not know how much longer I can hold out for a magical answer!!
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