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How do I complain about the CSA?
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In 2003 I was told that I would soon be moving to the new fairer scheme of the CSa in which I paid approx 15% of my net income for her upkeep against the current 33% i have and am still paying.
However, I am aware 64,000 people have been moved over to the newer scheme meaning there seems to be a 2 tier system and that additionally the excuse of a failing computer system is just that an excuse, the Government and most importantly the CSa have no plans to migrate anyone, hoping the amount of people involved will be reduced over the coming 5 years.
Can this be clarified.
I’m sure having 2 people in the same position but each paying against different rules goes against article 14 of the Human Rights act on discrimination.
what are your complaints procedures??